Hotel address270 Flinders Street
How to reach the hotelGPS :S 37° 49' 4.79'' E 144° 57' 55.62''
Contact the hotel
- Tel. (+61)3/96546888
- Fax. (+61)3/96540368
Recently viewed hotels
Citigate Melbourne - hotel reviews in Melbourne
Hotel code: 8782
Accorhotels.com customer reviews in partnership with TripAdvisor
19th September 2013, SmilE1980, Coleambally, Australia
EXCELLENT location in the city.Was able to walk everywhere and jump on a tram close.Room service was A+ menu was amazing!Staff were very helpful and friendly.Rooms where clean and compact.Car parking was close by and cost effective for those driving into the city.Would stay again without a second thought
17th September 2013, LouiseH79, London
Located on Flinders St it's in a great location for the city and Southgate. Rooms were quite small but well fitted. Our room looked out on the building next door so not much of a view but it was extremely quiet which was great. I was travelling with my sister and was disappointed that a twin room consisted of two single beds, rather than two doubles. It's been a while since I've slept in a single bed and to be honest I didn't sleep overly well because of it - fear of falling out I guess. $29 for the buffet breakfast is extremely expensive and so we didn't bother. Service was pretty good, but when we checked in no one told us about breakfast, WiFi or where the business centre or gym was located. There was also no booklet in the room with this information either. Overall a fairly good hotel, and pretty good value for money being in such a good location. I would stay again.
6th September 2013, johnnybee20, Hobart, Australia
hotel was located central to everything.transport at front door.we booked bed and breakfast and brekky is perfect.only drama we had was shower over bath.bath was fairly high and a big step to get in was required.room service was fast and food was good quality.enjoyed our stay overall.staff very friendly and helpful...
"Great Spot, Great Service"
1st September 2013, BooBooJanJan
Room was spotless and clean with great views over Flinders Street Station and the Yarra River. Decor a touch dated though. The standout without question was the exemplory service recieved from the time we arrived to the time we departed. Would recommend without question.View management response »
Management responseThank you for sharing your kind words with fellow travellers.We are delighted to hear that you had an enjoyable time at the hotel and really look forward to welcoming you back in the near future!
"Not a good choice"
1st September 2013, Huihie, Singapore, Singapore
There was renovation going on next door when we checked in. Hotel did not put any sign nor any notice on the web. The rooms at Citigate mostly have a small window but completely blocked and staring into the offices next door. Only 2 rooms per floor have front facing city view for $40 more. The beds are also terrible with poor back support. Area is also not very safe. Parking is about 300-400 metres away for A$28 per day. No free wifi in room except in the lobby. Overall a bad experience.. Suggest you look for alternatives in the area.View management response »
Management responseI'm extremely disppointed to hear that you did not enjoy your time with us at Citigate Melbourne and would welcome the opportunity to discuss the matter further with you.At your earliest convenience, if you could please contact the hotel on 03 96546888 and ask to speak with Kristian it would be greatly appreciated.I look forward to hearing from you.RegardsKristian
30th August 2013, hollyspiritt, Wollongong, Australia
Fantastic Location, staff are friendly & very helpful. Down side is the cleanliness skirting boards are filthy with mould in the bathroom. Our bathroom had black hair all over it as did the bedding, as we are blonde we know it wasn't ours! The rooms are also very small but as you are only sleeping in them it is not a problem. We will stay here again.
19th August 2013, Southport
Location opposite Flinders Street Station was excellent and right in the middle of everything. Parking arrangements were OK as the hotel has a good value arrangement with a parking station nearby. Room was clean and the bad comfortable although a little strange layout. You could hear a small amount of traffic and railway noise although not enough to be disturbing or keep you awake. The staff were all very helpful and accommodating.
"Great centre city location"
15th August 2013, lpgandsafety, Wellington NZ
Great location in centre of city, between Elizabeth and Swanson Street, opposite Flinders Station and 200 m from Federation Square. Very friendly and helpful staff, great breakfast. Room very clean and well serviced.
9th August 2013, Cundlepostie, Taree
Best to stay in rear rooms as some noise from Flinders street comes through in front City View rooms. The rooms are very comfortable and Citigate is in the perfect spot to explore Melbourne. Flinders railway station at front door, Federation Square on next corner, with connections by tram to everywhere and Southbank an easy walk over the bridge.
"Good position, bad parking and room design"
7th August 2013, Unhappy552013, Albury, Australia
The motel was very central in the city,but parking was too far away and hard to get at,had to park somewhere else and walk. The staff were not that friendly and room was very basic, no room in bathroom to put toiletries bags on, TV in wrong position, not that happy with stay.
17th July 2013, Bo55J, Adelaide, Australia
Front desk staff not overly friendly. Tried to phone to get directions regarding car parking, on hold for about 10 minutes & then when I finally got answered, the operator was difficult to understand. Arrived & whilst the front desk staff were courteous, they certainly didn't come accross as warm and friendly. On the flip side the breakfast staff were excellant.View management response »
Management responseI am sorry to hear of the level of service you experienced from our front office department and assure you this is not the level of service we strive to achieve.Your comments have been discussed at our recent management meeting and retraining of our frontline associates will commence as a matter of urgency in light of your experience.Thank you for bringing it to our attention and we hope that your next visit with us will be more enjoyable than the last.
16th July 2013, 36Peter36, Geelong, Australia
As a regular business traveller I stay in a variety of hotels.Citigate was a great stay. The room is well appointed, spacious and quiet with a view.Facilities faultless. Had restful and comfortable sleeps in the big king size bed.A visit free of any faults; quality, very enjoyable.
12th July 2013, Rob5508, Castlemaine, Australia
Stayed at the Citigate hotel for one night. In Melbourne for a concert so the hotel was in the perfect position. Opposite Flinders Street station, and a tram stop. Plenty of places close by for a meal. The hotel staff were helpfull and friendly. The hotel itself was excellent. Breakfast was great, with a large buffet selection. Will definitely stay at this hotel again when in Melbourne.
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.