Pullman Bunker Bay Resort Margaret River Region 5 stars

Customer review rating (ALL Rating) 4.3/5 3,194 reviews

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Pullman Bunker Bay Resort Margaret River Region - Image 1
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42 Bunker Bay Road, off Cape Naturaliste Road, 6281 Naturaliste, Australia

Description

Hotel extras

  • A secluded, beachfront location and pristine ocean views

  • In the Margaret River region, home to world-class wineries

  • Award-winning Day Spa offering relaxing and healing treatments

Our accommodation(s)

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Hotel location

Pullman Bunker Bay Resort Margaret River Region

42 Bunker Bay Road, off Cape Naturaliste Road
6281 Naturaliste
Australia

GPS:-33.544855, 115.033599

Telephone
Fax +61 8 9756 9103

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

OTHER SIDE OF THE MOON

Other Side of the Moon is a stylish restaurant and bar featuring modern Australian cuisine underpinned by a Mediterranean feel. Overlooking Bunker Bay and the sweeping Indian Ocean, this is a perfect spot for that romantic evening.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  3,194 reviews

TripAdvisor Rating  4.0/5  2,589 reviews

First time stay, great lil getaway!

Customer review rating 4.5/5

Michi D. Families - Confirmed reviews ALL

My lil family and I stayed 3 nights at the Pullman, with the intention of having a lovely relaxing time, soaking in the beautiful wonders of the south west. We arrived a little earlier than check in time, but our villa was already available for us which was nice. Check in process was smooth and we settled in our villa seamlessly. Housekeeping had set up an extra single bed for my daughter (8), which was unexpected and a nice added touch. The villa was well set up, with everything in good, clean working order. The kitchenette felt homely with items and utensils provided for cooking. First night we ordered room service from onsite restaurant. There as a slight confusion with our order (restaurant claimed they didn't receive the order but I ordered online with receipt), and 90 minutes later we received it. I would have appreciated a call back from the restaurant and/or apology which we didn't get. Food however was delicious but it was quite late when we received it. Daily buffet breakfast was lovely, staff worked hard to maintain a good flow of food on the tables. There was a good variety of food options, catering to many dietary requirements. As it was school holidays, the hotel had a schedule of activities for kids, and also a fun zone set up with board games, ping pong table and puzzles which they could access at certain times of the day. One of the conference rooms was set up for movie night with big pillows and teepees which I thought was really cute! The housekeeping crew and porters were very friendly and helpful, and some of the females looked so beautiful with flowers in their hair! We later found out that some of them are from Fiji, and from talking to them, I loved how proud they were of their work ethic and ethnicity. We didn't spend time by the pool, as we were at the adjoining private beach almost every night watching the sunset and stingrays play in the water. Thank you for a wonderful first time stay. Special shout outs to Sally and Salote (both Reception) and Nemz (porter) who provided such great service. We are looking forward to our next stay!

Dear Michi, Thank you for choosing Pullman Bunker Bay Resort for your recent stay and for taking the time to share your detailed feedback with us. We are delighted to hear that you and your family had a wonderful time with us. We're glad to hear that you enjoyed the smooth check-in process and that your villa exceeded your expectations. It's great to know that the extra single bed for your daughter was a pleasant surprise and that the villa was well-equipped and maintained. We apologize for the confusion with your room service order and the delay in receiving it. Your feedback regarding the lack of communication and apology from the restaurant team has been duly noted, and we will address this internally to ensure such incidents are minimized in the future. We're pleased to hear that you enjoyed the daily buffet breakfast and that our staff ensured a good flow of food on the tables, catering to various dietary requirements. It's also wonderful to hear that your daughter enjoyed the activities for kids and the fun zone. We appreciate your kind words about our housekeeping crew, porters, and the team members from Fiji. We're proud of our diverse team and their dedication to providing excellent service. We're thrilled to hear that you enjoyed the sunset views and watching the stingrays play in the water at the private beach. Your special shout outs to Sally, Salote, and Nemz have been shared with the team, and they are delighted to have made a positive impact on your stay. Thank you once again for your feedback and for choosing Pullman Bunker Bay Resort. We look forward to welcoming you and your family back for another memorable stay. Kindest regards, Susana Bento Front Office Assistant Manager

Fabulous Place

Customer review rating 5.0/5

Diamond D. Families - Confirmed reviews ALL

We had a wonderful time. Two villas joined together. Staff, villas, food, drink all first class

Dear D., Thank you so much for taking the time to share your feedback with us. We value your loyalty. I am delighted to hear that you enjoyed staying at Pullman Bunker Bay Resort Margaret River. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. 😊 Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Looking forward to hosting you again at our property. Kindest regards, Susana Bento Front Office Assistant Manager

Great location

Customer review rating 4.0/5

Jh Families - Confirmed reviews ALL

Loved my little holiday, only thing I would ask is that the pool is warmer. I was told it was 26 degrees always but it was definitely not 26 it was more like 18 degrees and it wasn’t enjoyable at all.

Dear Jacqui, We very much appreciate your comments regarding your stay at the Pullman Bunker Bay Resort Margaret River Region. Thank you for your valuable feedback. I am sorry that you didn't find the pool warm enough, I have escalated your concerns to our maintenance team, also regarding the fridge not working properly. And for those reasons the experience did not meet your expectations; please allow me to express my sincerest apologies for that. We will definitely take your input In consideration, and take it as a lesson to improve our overall guest experience. At Pullman, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking appropriated measurements to improve on the problem you had adverted, and improve in a near future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Looking forward to hosting you again at our property. Kindest regards, Susana Bento Front Office Assistant Manager

Friendly good stay, will return

Customer review rating 5.0/5

Andrew A. Families - Confirmed reviews ALL

Thouroughly enjoyed our time will be coming there from now on not far from everything but out away from town. Staff were so welcoming and friendly

Dear Andrew, Thank you so much for taking the time to share your feedback with us. I am delighted to hear that you enjoyed staying at Pullman Bunker Bay Resort Margaret River, positively highlighting the service you received. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. 😊 We sincerely apologize for the inconvenience you experienced during your recent stay with us at the Pullman Bunker Bay Resort. We understand that finding ants in your hotel room is unacceptable and falls short of the high standards we strive to maintain. We appreciate you understanding the wildlife we are surrounded with. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Looking forward to hosting you again at our property. Kindest regards, Susana Bento Front Office Assistant Manager

Absolute Gem

Customer review rating 5.0/5

Rosemary A. R. Families - Confirmed reviews ALL

My family came here to celebrate my parents wedding anniversary. All your staff were amazing as well as the rooms, facilities and beautiful surroundings

Dear Rosemary, Thank you so much for taking the time to share your feedback with us. Thank you for choosing us to celebrate your parents anniversary, we feel very honored. I am delighted to hear that you enjoyed staying at Pullman Bunker Bay Resort Margaret River, positively highlighting the service you received. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. 😊 In case you would like to get some of "our smell", please visit the iKou products shop, also available on our Vie SPA. The essential oils are available for purchase. :) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Looking forward to hosting you again at our property. Wishing you al the best, thank you for mentioning Luke and myself. Kindest regards, Susana Bento Front Office Assistant Manager

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Other web-users rate our hotel

  • 981 reviews 9.4/10 Location
  • 1,693 reviews 6.9/10 Room
  • 1,926 reviews 7.5/10 Service
  • 42 reviews 2.1/10 WiFi
  • 1,101 reviews 5.1/10 Food
  • 695 reviews 7.6/10 Breakfast
  • 532 reviews 4.2/10 Cleanliness
  • 346 reviews 4.3/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.