Hotel - Novotel Ambassador Suwon
section.presentation.hotel.accorhotels
Novotel Hotel

Novotel Ambassador Suwon Hotel

902 Dukyoungdaero  Paldal Gu 
16622  SUWON
KOREA, REPUBLIC OF

242 reviews
TripAdvisor Rating Based on 242 reviews
Best price guarantee
From
From 105000.00 KRW Non member rate
From 105000.00 KRW Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Select your dates 105000.00 KRW
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Fitness centre
  • Massage

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air Conditioning
  • Airport shuttle
    • ICN (Paying)
    • SUWON (Paying)
  • Reception open 24 hours a day
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Massage

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 3 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
See all services

Hotel location

Our rooms

  • 287 rooms
  • 187 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel Ambassador Suwon

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 242 reviews

joonwon 2015/10/28
« Best choice in Korea for Le Club Accor Platinum »

For Le Club Accor Platinum member, this property is the best hotel in Korea. They offer complimentary breakfasts and club lounge access for two adults if you're Le Club Accor Platinum. Though, it's not in Seoul, Suwon is relatively near to the Seoul and it's very convenient to go to Seoul from Novotel Suwon by subway.

Novotelsuwon, General Manager at Novotel Ambassador Suwon, responded to this review

Dear Mr./Ms. Joonwon, Warmly greeting from Novotel Ambassador Suwon. Thank you very much for sharing your valuable experience with all of us. As our guest’s comfortable stay, especially Platinum member in Le club of Accor is one our priorities, we do strive continually to meet your expectation. Novotel Ambassador Suwon is a very ideal location to connect shopping places, entertainment and even traffic center. Your comments made us highly encouraged and improved the quality of our standard. We appreciate again. If you have anything we may assist for you prior to you next stay, please do reach out to us. With best regards, Kwangwoon LEE General Manager

stylistmira 2015/08/25
« Excellent staff, Good location~!!! »

hotel is located near subway station,very accessible. The hotel staff are friendly and helpful. Rooms are clean, Internet was excellent. Enjoyed our stay.would certainly come back to this hotel next time.

Novotelsuwon, General Manager at Novotel Ambassador Suwon, responded to this review

Dear Ms. stylistmi, Warmly greeting from Novotel Ambassador Suwon. Thanks very much for taking your valuable time to share such a wonderful feedback which encourage us to improve our service spirit and standard forward. We are happy to provide the unique location with extraordinary experience. Thanks again. We highly appreciate you for the review from the bottom of heart. Very best regards, Kwangwoon LEE General Manager

Mike Hyoungjun K 2015/06/03
« Poor breakfast and terrible staff »

This was my second time to stay here. And at the first stay, there was a very big issue on service and I complained about it so the general manager of this hotel promised me to upgrade to suit when I have stay next time. So we got upgrade to suit at this time. When I was checking-in, the person who made the trouble at the first stay came out and say "This is awkward but I'm sorry about what happend last time". I felt very unpleasant. What is the meaning of "This is awkward"? I cannot hide my feeling because I got upgrade to suit. I appreciate for it, but it should be better than this. Also, the breakfast at the restaurant, they kept me waiting about 20 min then we got the seat but the most of the foods are empty and they didn't refresh them. We got nothing to eat there so we went to lounge to have breakfast giving up on the restaurant but there were only 3 hot foods there and some dried breads. Hot foods were baked tomatoes, bean soup and the last one even I cannot remember. There were no eggs or even bacons. I asked it separately and it came out when I almost finished my breakfast. And when I went back to loung about several hours later (it was about 11:50 am), the foods remained there still, nobody was caring about the lounge and cleaning them. What a mess. I will never visit this hotel again. I appreciate for upgrade the room to suite, but the hotel is not only the hardware, it should be followed by well organized service together!

Novotelsuwon, General Manager at Novotel Ambassador Suwon, responded to this review

Dear, Mr. Mike Hyoungjun, K Greeting from Novotel Ambassador Suwon. Thank you for staying with us currently. I would like to apologies concerning the dissatisfaction you had with our service. We appreciate your comment, and we promise to provide better service in the nearest future. Your comment will be very helpful to our service to be improved. We will share your valuable feedback to all of our staff. I hope to have the pleasure of welcoming you back to enjoy Suwon again as well as the hotel in a good service. Once again we are sincerely sorry about your inconvenience experience. Best Regards Thierry Le Ponner General Manager

Moojiny 2015/04/15
« Kind and hospitality »

During the stay, I felt comfortable and a lot of attention about us. The Square buffet restaurant at lobby floor was so great and room condition was also. Thank you for your kindness and hospitality. Bty toilet space is too narrow. If it be imporved will be better.

Novotelsuwon, General Manager at Novotel Ambassador Suwon, responded to this review

Dear Moojiny, Thanks for your review on Tripadvisor. I was delighted to read your great comment about our property and service. You word has been shared with the hotel Team who deeply thank you. I hope to have the chance of welcoming you back for your next visit to Suwon. Best regards, Thierry Le Ponner General Manager

dhs9909 2015/04/14
« Best hotel in Suwon »

The stay at the Novotel Suwon was an excellent Display of hospitality. The staff is friendly, but could be a Little more proficient in English. The Location at Suwon Station is excellent. The Airport shuttle bus also stops very Close to the Hotel.

Novotelsuwon, General Manager at Novotel Ambassador Suwon, responded to this review

DearDSH9909, Thank you for taking the time to review the hotel after your recent stay with us. What a pleasure to read your comment. I was delighted to note satisfaction with our facilities and services. Your kind comments have been passed on to the Team. It is great motivation for all of us. I hope to have the pleasure of welcoming you back for your next visit to Suwon. Best regards, Thierry Le Ponner General Manager

annapark 2015/04/13
« no airconditioning & week follow-up »

It was so hot in room due to the sunlight but A/C never worked. After I complained several time, they said central control doesn't allow to work A/C til Aprl. cannot believe this and so slow follow-up. Even Ibis works A/C whenever costomer needs... Hard to get sleep with fever in room also upset with their terrible service mind..

Novotelsuwon, General Manager at Novotel Ambassador Suwon, responded to this review

Dear Annapark, Thank you for your feedback after your recent stay with us. I would like to apologies regarding the inconvenience you have faced during your stay with us. I can assure you that the necessary actions are being taken in order improve room temperature for our valuable Guest. I hope this experience will not prevent you to stay with us once again, and that we will have the opportunity to show you the improvement we have made. Bets regard, Thierry Le Ponner General Manager

abudhabidave 2015/03/06
« Do You Want a Top-Notch Hotel Next to Suwon Station? »

This hotel is quite new and a bit pricey compared to many others in Suwon, but I chose it because of its proximity to Suwon Station and a planned appointment nearby. It was only a 200 m walk from any one to either of the other two places. The room was a bit cosy, but OK for 2 nights. The bed was really comfy. Good selection of TV channels. The 9th floor lounge was convenient and reasonably well supplied for food & drinks.. The noise from the trains outside was minimal. There is an airport shuttle bus from Incheon to Suwon Station. The staff were all very courteous and helpful, especially Patrick Moon! I would definitely stay here again, but I would chose a suite next time.

Novotelsuwon, General Manager at Novotel Ambassador Suwon, responded to this review

Dear Abudhabidave, Thanks you for taking the time to review our hotel after your recent stay with us. I was delighted to read your comment and your appreciation of our property, bedroom comfort as well as TV channel selection. Your kind words have been passed on to Patrick and he deeply thank you for that. It will be a pleasure to welcome you back in our Suite room for your next visit to Suwon. With Very best regards, Thierry Le Ponner General Manager

See more In partnership with

Web-users rating

Other web-users rate our hotel

Booking

Best price guarantee
From
From 105000.00 KRW Non member rate
From 105000.00 KRW Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages

Our other hotels nearby

At 3 km ibis Ambassador Suwon
ibis Ambassador Suwon Hotel
From
From 68000.00 KRW Non member rate
From 68000.00 KRW Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 24 km Novotel Ambassador Seoul Doksan
Novotel Ambassador Seoul Doksan Hotel
From
From 100000.00 KRW Non member rate
From 100000.00 KRW Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 26 km Mercure Ambassador Seoul Gangnam Sodowe
Mercure Ambassador Seoul Gangnam Sodowe
From
From 98100.00 KRW Non member rate
From 98100.00 KRW Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 26 km Novotel Ambassador Seoul Gangnam
Novotel Ambassador Seoul Gangnam Hotel
From
From 154000.00 KRW Non member rate
From 154000.00 KRW Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in SUWON
Select your dates 105000.00 KRW