Hotel - Novotel Ambassador Suwon
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Novotel Hotel

Novotel Ambassador Suwon hotel

902 Dukyoungdaero  Paldal Gu 
16622 SUWON
KOREA, REPUBLIC OF

220 reviews
TripAdvisor Rating Based on 220 reviews
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Hotel Novotel Ambassador Suwon

Mid-scale hotel for business or family trips

Novotel Ambassador Suwon, a stylish 5-star hotel located in the heart of the business and leisure district. This South Korea hotel boasts spacious meeting facilities and a wedding hall, perfect for a business trip or special occasion. With direct access to the train station, subway and shopping centres, enjoy modern easy living at Novotel.

Hotel extras
  • 24-hour fitness centre access
  • Contemporary rooms and suites with WIFI
  • 20 minutes to Hwaseong Fortress (UNESCO)
  • A-la-minute cooking at The Square restaurant
  • Sauna and massage facilities (at extra cost)
This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Buffet Breakfast
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air Conditioning
  • Airport shuttle
    • ICN (Paying)
    • SUWON (Paying)
  • Reception open 24 hours a day
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Massage

Catering

  • Buffet Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 3 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
See all services

Hotel location

Hotel - Novotel Ambassador Suwon

902 Dukyoungdaero
Paldal Gu
16622
SUWON
KOREA, REPUBLIC OF

Tel: (+82)31/5476600
Fax: (+82)31/5476601

Check-in from 14h00
Check out up to 12h00
Access and transport
  • AIRPORT LIMOUSINE NO 4100 : 4100, SUWON STATION
  • ICN At 70km / 43.5 miles  - Shuttle paying
  • SUWON At 1km / 0.62 miles  - Shuttle paying
  • SUWON STATION At 0.1km / 0.06 miles

GPS : 37.268556, 126.999248

Our rooms

  • Superior Room
    Superior Room

    New generation. Design, modern and comfortable LED flat screen TV with international channels, connectivity hub, rain shower, mini bar, safe deposit box, tea and coffee facilities and free WIFI. Up to 2 adults and 2 children.

  • Suite
    Suite

    An unforgettable experience! Large, well designed, the suite includes 1 bedroom and separate living room. It offers unbeatable facilities: Executive lounge access and free usage of the fitness centre and sauna. Up to 2 adults and 2 children.

  • Executive Room
    Executive Room

    Enjoy the privilege of Executive Lounge with complimentary breakfast, evening beverage and snacks. Larget king-size bed room (28 sq.m.), free WIFI, LED TV, connectivity hub, mini bar, safety box, espresso machine, free fitness and sauna, room on top floor

  • Deluxe Room
    Deluxe Room

    28m2 of ergonomically designed Deluxe room with a full view of Suwon city or railroad features 1 king size bed, 40 LED TV with international channels, multi connectivity hub, bath tub, mini bar, safe, iron, iron board, Nespresso coffee machine and

  • 287 rooms
  • 187 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Airconditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

THE SQUARE Restaurant
Lunch 12:00 - 14:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 18:00 - 22:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

THE SQUARE Type of cuisine: International


Enjoy a true experience 24h on 24. You are served freshly prepared meals in front of you, large choice of Asian and international specialities, a-la-minute cooking... Stylish materials make you feel European and Asian influences.

Find out more and book
LOBBY BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

LOBBY BAR


Our Lobby bar serves a wide range of cocktails and light snacks. The perfect place to chill out with friends or have informal business meetings.

See all our restaurants and bars

Your meetings and events

Novotel Ambassador Suwon Meeting Room

Our meeting rooms


  • Number of meeting rooms: 3
  • Maximum size: 700 m2
  • Maximum capacity: 600

Our customer reviews for Novotel Ambassador Suwon

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.0/5 Based on 220 reviews
joonwon 2015/10/28
« Best choice in Korea for Le Club Accor Platinum »

For Le Club Accor Platinum member, this property is the best hotel in Korea. They offer complimentary breakfasts and club lounge access for two adults if you're Le Club Accor Platinum. Though, it's not in Seoul, Suwon is relatively near to the Seoul and it's very convenient to go to Seoul from Novotel Suwon by subway.

Novotelsuwon, General Manager at Novotel Ambassador Suwon, responded to this review

Dear Mr./Ms. Joonwon, Warmly greeting from Novotel Ambassador Suwon. Thank you very much for sharing your valuable experience with all of us. As our guest’s comfortable stay, especially Platinum member in Le club of Accor is one our priorities, we do strive continually to meet your expectation. Novotel Ambassador Suwon is a very ideal location to connect shopping places, entertainment and even traffic center. Your comments made us highly encouraged and improved the quality of our standard. We appreciate again. If you have anything we may assist for you prior to you next stay, please do reach out to us. With best regards, Kwangwoon LEE General Manager

stylistmira 2015/08/25
« Excellent staff, Good location~!!! »

hotel is located near subway station,very accessible. The hotel staff are friendly and helpful. Rooms are clean, Internet was excellent. Enjoyed our stay.would certainly come back to this hotel next time.

Novotelsuwon, General Manager at Novotel Ambassador Suwon, responded to this review

Dear Ms. stylistmi, Warmly greeting from Novotel Ambassador Suwon. Thanks very much for taking your valuable time to share such a wonderful feedback which encourage us to improve our service spirit and standard forward. We are happy to provide the unique location with extraordinary experience. Thanks again. We highly appreciate you for the review from the bottom of heart. Very best regards, Kwangwoon LEE General Manager

Mike Hyoungjun K 2015/06/03
« Poor breakfast and terrible staff »

This was my second time to stay here. And at the first stay, there was a very big issue on service and I complained about it so the general manager of this hotel promised me to upgrade to suit when I have stay next time. So we got upgrade to suit at this time. When I was checking-in, the person who made the trouble at the first stay came out and say "This is awkward but I'm sorry about what happend last time". I felt very unpleasant. What is the meaning of "This is awkward"? I cannot hide my feeling because I got upgrade to suit. I appreciate for it, but it should be better than this. Also, the breakfast at the restaurant, they kept me waiting about 20 min then we got the seat but the most of the foods are empty and they didn't refresh them. We got nothing to eat there so we went to lounge to have breakfast giving up on the restaurant but there were only 3 hot foods there and some dried breads. Hot foods were baked tomatoes, bean soup and the last one even I cannot remember. There were no eggs or even bacons. I asked it separately and it came out when I almost finished my breakfast. And when I went back to loung about several hours later (it was about 11:50 am), the foods remained there still, nobody was caring about the lounge and cleaning them. What a mess. I will never visit this hotel again. I appreciate for upgrade the room to suite, but the hotel is not only the hardware, it should be followed by well organized service together!

Novotelsuwon, General Manager at Novotel Ambassador Suwon, responded to this review

Dear, Mr. Mike Hyoungjun, K Greeting from Novotel Ambassador Suwon. Thank you for staying with us currently. I would like to apologies concerning the dissatisfaction you had with our service. We appreciate your comment, and we promise to provide better service in the nearest future. Your comment will be very helpful to our service to be improved. We will share your valuable feedback to all of our staff. I hope to have the pleasure of welcoming you back to enjoy Suwon again as well as the hotel in a good service. Once again we are sincerely sorry about your inconvenience experience. Best Regards Thierry Le Ponner General Manager

Moojiny 2015/04/15
« Kind and hospitality »

During the stay, I felt comfortable and a lot of attention about us. The Square buffet restaurant at lobby floor was so great and room condition was also. Thank you for your kindness and hospitality. Bty toilet space is too narrow. If it be imporved will be better.

Novotelsuwon, General Manager at Novotel Ambassador Suwon, responded to this review

Dear Moojiny, Thanks for your review on Tripadvisor. I was delighted to read your great comment about our property and service. You word has been shared with the hotel Team who deeply thank you. I hope to have the chance of welcoming you back for your next visit to Suwon. Best regards, Thierry Le Ponner General Manager

dhs9909 2015/04/14
« Best hotel in Suwon »

The stay at the Novotel Suwon was an excellent Display of hospitality. The staff is friendly, but could be a Little more proficient in English. The Location at Suwon Station is excellent. The Airport shuttle bus also stops very Close to the Hotel.

Novotelsuwon, General Manager at Novotel Ambassador Suwon, responded to this review

DearDSH9909, Thank you for taking the time to review the hotel after your recent stay with us. What a pleasure to read your comment. I was delighted to note satisfaction with our facilities and services. Your kind comments have been passed on to the Team. It is great motivation for all of us. I hope to have the pleasure of welcoming you back for your next visit to Suwon. Best regards, Thierry Le Ponner General Manager

annapark 2015/04/13
« no airconditioning & week follow-up »

It was so hot in room due to the sunlight but A/C never worked. After I complained several time, they said central control doesn't allow to work A/C til Aprl. cannot believe this and so slow follow-up. Even Ibis works A/C whenever costomer needs... Hard to get sleep with fever in room also upset with their terrible service mind..

Novotelsuwon, General Manager at Novotel Ambassador Suwon, responded to this review

Dear Annapark, Thank you for your feedback after your recent stay with us. I would like to apologies regarding the inconvenience you have faced during your stay with us. I can assure you that the necessary actions are being taken in order improve room temperature for our valuable Guest. I hope this experience will not prevent you to stay with us once again, and that we will have the opportunity to show you the improvement we have made. Bets regard, Thierry Le Ponner General Manager

abudhabidave 2015/03/06
« Do You Want a Top-Notch Hotel Next to Suwon Station? »

This hotel is quite new and a bit pricey compared to many others in Suwon, but I chose it because of its proximity to Suwon Station and a planned appointment nearby. It was only a 200 m walk from any one to either of the other two places. The room was a bit cosy, but OK for 2 nights. The bed was really comfy. Good selection of TV channels. The 9th floor lounge was convenient and reasonably well supplied for food & drinks.. The noise from the trains outside was minimal. There is an airport shuttle bus from Incheon to Suwon Station. The staff were all very courteous and helpful, especially Patrick Moon! I would definitely stay here again, but I would chose a suite next time.

Novotelsuwon, General Manager at Novotel Ambassador Suwon, responded to this review

Dear Abudhabidave, Thanks you for taking the time to review our hotel after your recent stay with us. I was delighted to read your comment and your appreciation of our property, bedroom comfort as well as TV channel selection. Your kind words have been passed on to Patrick and he deeply thank you for that. It will be a pleasure to welcome you back in our Suite room for your next visit to Suwon. With Very best regards, Thierry Le Ponner General Manager

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