Description
Hotel extras
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Downtown location
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WIFI
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Parking garage
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Sweet bed
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Central location to many hotspots such as harbor, pier, city center, theater and more!
Our accommodation(s)
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Room
Standard room with a double bed and a loft bed
- 3 persons
- 18 m² / 193 sq ft
- Bedding 1 x Double bed(s) and 1 x Single bed(s)
Room
Standard Room with 2 single beds
- 2 persons
- 18 m² / 193 sq ft
- Bedding 28 x Twin bed(s)
Room
Standard room with a double bed.
- 2 persons
- 18 m² / 193 sq ft
- Bedding 1 x Double bed(s)
Hotel location
ibis budget Hamburg City
Amsinckstrasse 1
20097 HAMBURG
Germany
GPS:53.548057, 10.00887
Access and transport
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HAUPTBAHNHOF
Railway station
Access: 500 m / 0.31 mi 10 min walk / 5 min drive
CRUISE TERMINAL
Ferries
Access: 1.9 km / 1.18 mi 20 min walk / 8 min drive
HAMBURG KREUTZ SUED
Highway exit
Access: 3.5 km / 2.17 mi 7 min drive
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MARKTHALLE HAMBURG
Opera/symphony/concert hall
Access: 400 m / 0.25 mi 5 min walk / 2 min drive
HAFENCITY
Tourist attraction
Access: 500 m / 0.31 mi 5 min walk / 2 min drive
RATHAUS
Historic monument
Access: 1.2 km / 0.75 mi 15 min walk / 5 min drive
SPEICHERSTADT
Tourist attraction
Access: 1.5 km / 0.93 mi 15 min walk / 5 min drive
STAATSOPER
Opera/symphony/concert hall
Access: 2 km / 1.24 mi 25 min walk / 8 min drive
ELBPHILHARMONIE
Art and Culture
Access: 2 km / 1.24 mi 25 min walk / 8 min drive
OPERETTENHAUS
Opera/symphony/concert hall
Access: 3 km / 1.86 mi 8 min drive
KOENIG DER LOEWEN
Opera/symphony/concert hall
Access: 4 km / 2.49 mi 15 min drive
NEUE FLORA
Opera/symphony/concert hall
Access: 5 km / 3.11 mi 15 min drive
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ELBE
Lake
Access: 300 m / 0.19 mi 2 min walk / 1 min drive
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Ibis kitchen bar
Bar
Access: 30 m / 0.02 mi 1 min walk
ibis kitchen restaurant
Restaurant and cafe district
Access: 40 m / 0.02 mi 2 min walk
Hotel services
Check-in from - Check out up to
- Car park
- Wheelchair accessible
- Wi-Fi
- Air conditioning
- Breakfast
- 100% Non Smoking Property
Breakfast
Our guest reviews
Good location. Clean, perfect, cleaned every day. Comfortable bed. Good breakfast.
Customer review rating 4.0/5
Oleg K. Solo - Confirmed reviews ALL
Dear Mr. K., Thank you for taking the time to share your feedback following your stay at ibis budget Hamburg City. We are pleased to hear that you appreciated the hotel's location, cleanliness, bed comfort, and the breakfast offerings. Your comments regarding the room amenities, such as the absence of a kettle and issues with the sink, are valuable to us. We will discuss this with our team to explore ways to enhance the overall guest experience. We apologize for any difficulties you encountered during the booking process. Your experience will be reviewed, and measures will be taken to ensure smoother communication in the future. Your note about the friendliness and helpfulness of the breakfast team is appreciated, and we will convey this feedback to them to maintain the positive aspects. At the same time, we regret that you were not entirely satisfied with the service attitude at the reception, and we will internally review this to enhance our overall service. Thank you for your candid feedback. We hope to have the opportunity to welcome you back in the future and provide an improved experience. Best regards, Carsten Woll Hotel Manager ibis budget Hamburg City
Disappointed
Customer review rating 0.5/5
Phil F. Friends - Confirmed reviews ALL
Dear Phil F., Thank you for taking the time to share your experiences with us. We sincerely apologize for the inconveniences you experienced during your stay at ibis budget Hamburg City, especially regarding the issue with rodents. We take your feedback seriously, and we are genuinely sorry that you encountered this situation. Cleanliness and hygiene are our top priorities, and we are appalled that you observed mice in the public areas of our hotel. We sincerely apologize for this unpleasant experience. We fully understand that this is a serious matter, and we will ensure that appropriate steps are taken. We are already working together with a specialised company. We hope you will give us the opportunity to make amends for your experience. We would be delighted to invite you for a future stay to demonstrate that we learn from your feedback and strive for improvement. Thank you for your honesty and understanding. Best regards, Carsten Woll Hotel Manager ibis budget Hamburg City
Really nice hotel in the heart of Hamburg
Customer review rating 5.0/5
Patryk Solo - Confirmed reviews ALL
Dear Patryk, Thank you for taking the time to share your positive experience at ibis budget Hamburg City. We are delighted to hear that you had an enjoyable stay and that our team members contributed to making your visit memorable. Your compliments regarding the kindness, hospitality, and excellent service from our staff, as well as the cleanliness and comfort of the room, are truly appreciated. We're glad you enjoyed the beautiful view from your windows and found our hotel to be a perfect place to stay, close to all the attractions of the city. It's especially rewarding to know that our receptionist made a positive impression on you during check-in. We value your feedback, and we will be sure to recognize and commend her for her outstanding service. We appreciate your recommendation and look forward to welcoming you back for another fantastic stay. If you have any further comments or suggestions, please feel free to let us know. Safe travels! Kind regards, Carsten Woll Hotel Manager ibis budget Hamburg City
Okay for a night
Customer review rating 3.0/5
Anonymous Business - Confirmed reviews ALL
Sehr geehrter Gast, vielen Dank für Ihr ehrliches Feedback zu Ihrem Aufenthalt im ibis budget Hamburg City. Wir schätzen es, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen zu teilen, und bedauern, dass Ihr Aufenthalt nicht Ihren Erwartungen entsprochen hat. Es tut uns leid zu hören, dass Sie Schwierigkeiten mit der Raumtemperatur hatten und der Raum zu kalt war. Ihr Hinweis bezüglich der Heizung ist wichtig, und wir werden sicherstellen, dass dies überprüft wird, um sicherzustellen, dass alle Gäste einen angenehmen Aufenthalt haben. Gerne geben Sie bei solcherlei Problemen direkt an der Rezeption Bescheid, damit wir diese schnell beheben können. Wir entschuldigen uns für etwaige Unannehmlichkeiten und danken Ihnen für Ihre Geduld. Wir werden auch Ihre Anmerkungen zu Lärm im Zimmer beachten und mögliche Lösungen prüfen. Wir freuen uns, dass Sie die Accor ALL App für Ihre Buchung genutzt haben und dass Ihr Check-out reibungslos verlief. Wir werden Ihr Lob bezüglich unseres Teams weitergeben. Wir nehmen Ihr Feedback ernst und nutzen es als Gelegenheit, uns zu verbessern. Wir hoffen, dass Sie uns eine weitere Chance geben werden, Sie in Zukunft besser zu bedienen. Mit freundlichen Grüßen, Carsten Woll Hoteldirektor ibis budget Hamburg City
Customer review rating 4.5/5
Anonymous Families - Confirmed reviews ALL
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely Carsten Woll Direktor
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