Hotel - ibis Styles London Excel
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Ibis Styles Hotel

Hotel ibis Styles London Excel

272 Victoria Dock Road 
E16 3BY LONDON
UNITED KINGDOM

1,213 reviews
TripAdvisor Rating Based on 1,213 reviews
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Hotel ibis Styles London Excel

Design economy hotels

The Ibis Styles London Excel, offers 305 rooms with a unique design, located in the Docklands area within 1.4 miles of London City Airport. Opposite the ExCeL Exhibition Centre, the DLR & 10 minutes from the Emirates Air Line, the O2, the Olympic Park, Westfield Shopping Centre & Canary Wharf. Relax & enjoy several dining options at this London hotel, a traditional English pub, cafe & restaurant. Our Apartments and Meeting Rooms are currently UNDER REFURBISHMENT.

The location of the hotel is in the Docklands area of London and opposite the ExCeL exhibition centre. It has excellent transport links into London; it is the ideal place to stay in London if you are looking for a business or leisure trip .

Hotel extras

The hotel offers five different meeting rooms for businesses to book, with all standard equipment available. There is wheelchair access for disabled guests and chargeable outdoor parking within the hotel.

This hotel is Planet 21 Silver
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Breakfast
  • 100% non-smoking hotel
  • Hotel open 24 hours a day

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Hotel open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)

Business services

  • 5 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Hotel - ibis Styles London Excel

272 Victoria Dock Road
E16 3BY
LONDON
UNITED KINGDOM

Tel: (+44)2074740011
Fax: (+44)2074760005

Check-in from 14h00
Check out up to 12h00
Access and transport
  • LONDON TRANSPORT : 147 241 325, FREEMASONS ROAD
  • CUSTOM HOUSE DLR : BECKTON, C HOUSE BY EXCEL
  • LONDON CITY At 1.9km / 1.18 miles
  • LONDON CITY AIRPORT At 2.61km / 1.62 miles
  • LONDON HEATHROW At 41km / 25.48 miles
  • LONDON HEATHROW At 41km / 25.48 miles
  • LONDON WATERLOO At 11.25km / 6.99 miles
  • STRATFORD INT At 6.8km / 4.23 miles

GPS : 51.510033, 0.027282

Our rooms

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

  • Studio Apartment with 1 double bed
    Studio Apartment with 1 double bed

    Apartment featuring double bed, Egyptian cotton linen, en suite bathroom with shower/bath, all other amenities as standard rooms, separate seating area with kitchenette, microwave and cabinet fridge freezer. Free internet access.

  • Standard Room with one double bed
    Standard Room with one double bed

    Room featuring a standard double bed, en suite bathroom with power shower, hairdryer and free toiletries. The room has a TV with a wide selection of channels, a work desk, tea and coffee-making facilities. Free internet access provided.

  • Standard Room with two single beds
    Standard Room with two single beds

    Room featuring two single beds, en suite bathroom with power shower, hairdryer and free toiletries. The room also hosts a TV with a wide selection of channels, a work desk, tea and coffee-making facilities. Free internet access provided.

  • Studio Apartment with 1 double bed and 1 single
    Studio Apartment with 1 double bed and 1 single

    Apartment includes a double and single bed, Egyptian cotton linen, en suite bathroom with shower/bath, all other amenities as standard rooms, separate seating area with kitchenette, microwave and cabinet fridge freezer. Free internet access.

  • Standard Family Suite with 2 connecting rooms
    Standard Family Suite with 2 connecting rooms

    Interconnecting room featuring either a double or twin beds, en suite bathroom with power shower, hairdryer and free toiletries. The room has a TV, work desk, tea and coffee-making facilities and free internet access provided.

  • 305 rooms
  • 100% non-smoking hotel
  • 13 rooms for people with reduced mobility
  • Extra bed in room for child
    • 110/120 V AC
    • 220/240 V AC
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

CAFE Restaurant
Lunch
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

CAFE Type of cuisine: Cafe


Café offering a selection of sandwiches, panninis and jacket potatoes along with a variety of hot and cold drinks. The café also boasts a large screen television and hosts the childrens corner.

Find out more and book
RESTAURANT Restaurant
Lunch 08:00 - 16:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 16:00 - 22:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

RESTAURANT Type of cuisine: Brasserie


A brand new concept brought to the Ibis Styles London Excel Hotel where you can choose from a selection of the finest cuts of meat along with home made beef burgers. For vegetarians and lighter eaters there are also a number of dishes for you to consider.

Find out more and book
See all our restaurants
CUSTOM HOUSE PUB Bar
Photo non contractuelle / Strictly non binding
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

CUSTOM HOUSE PUB


The ibis Styles London Excel Pub & Kitchen is a nice and cosy place in which to relax, while enjoying a coffee, snacks or drinks in the evening.

See all our restaurants and bars

Your meetings and events

ibis Styles London Excel Meeting Room

Our meeting rooms


  • Number of meeting rooms: 5
  • Maximum size: 203 m2
  • Maximum capacity: 275
  • Maximum banquet capacity: 136

Our customer reviews for ibis Styles London Excel

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 3.5/5 Based on 1,213 reviews

skatebabe_uk_2001 2016/09/04
« Right opposite a DLR station »

Basic Ibis accommodation that is very conveniently located right opposite a DLR station. The staff were extremely friendly and helpful. The room was fine...double bed, tea and coffee making facilities, shower etc, but a little plain.

IbisStylesLonExCel, Front Office Manager at Ibis Styles London Excel, responded to this review

Dear Skatebabe, Thank you for taking the time to share your experience. We're pleased you liked the hotel and the location suited your purpose of visit. We do hope to see you again soon and thanks again for the valuable feedback. Kind regards, Ibis Styles London Excel.

Roger E 2016/08/30
« Convenient »

The Custom House Ibis Styles is conveniently situated both for easy access to central London and for vehicle access from the M11 and A605 North Circular. It is a 15 minute commute from the hotel into Tower Gateway via the Docklands Light Railway and from there you can access the whole Tube network. It has a modern décor, comfortable beds and when we stayed during a very hot spell (August 2016) the air conditioning kept the rooms at temperature that was cool enough to sleep comfortably. The breakfast is appetising and the self service buffet is run with commendable precision for those who are in a hurry. The bar and restaurant are monern, comfortable and the staff friendly and efficient.

IbisStylesLonExCel, Front Office Manager at Ibis Styles London Excel, responded to this review

Dear Roger, Thank you for taking the time to share your experience. We're pleased you liked the hotel and the location suited your purpose of visit. We do hope to see you again soon and thanks again for the valuable feedback. Kind regards, Ibis Styles London Excel.

zorbaPlymouth_Devon 2016/07/27
« Convenient or wot? »

If you are going to the East End, then this is the place to stay. Really convenient, right outside Custom House on the DLR. Good quality throughout, with excellent victualing facilities. Staff couldn't have been more helpful.

IbisStylesLonExCel, Front Office Manager at Ibis Styles London Excel, responded to this review

Dear ZorbaPlymouth_Devon, Thank you for taking the time to share your experience. We're pleased you liked the hotel and the location suited your purpose of visit. We do hope to see you again soon and thanks again for the valuable feedback. Kind regards, Ibis Styles London Excel.

wezburns 2016/07/20
« Desperate need of refurb »

This hotel desperately needs a refurb as it looks tatty and tired The air con was always on making the room freezing with an odd odour. In the mornings, the plughole in the shower gurgled and gave off a stench of sewage - we had to leave early thank goodness! The pub attached felt just as tired and run down as the main hotel and has a standard licence so you get kicked out and told to take your drinks to the laughably titled 'lounge' - a bare room with plastic furniture. Plus points - Location. Right at the foot of the excel centre. Bed was comfortable and staff were friendly. Food in the restaurant was good. Basically - for the ramped up prices (once they cotton on to an event happening at the Excel centre, the prices triple) you get a hotel worthy of no stars. Wish we'd stayed elsewhere. Also, upon checking in, the fee for the booking was 'reserved' according to the manager. It wasn't reserved - it was taken from my bank account immediately. Misinformation was yet another nail in the coffin here. I've ticked 'excellent' for the hotel location but you can hardly attribute this to the hotel just because the building is close to something.

IbisStylesLonExCel, Front Office Manager at Ibis Styles London Excel, responded to this review

Dear Wezburns, Thank you for taking the time to tell us about your experience at the Ibis Styles London Excel. We are sorry that your experience did not meet your expectations. While we very much appreciate the positive feedback about the service, the food and the comfortable beds, we would like to thank you for your feedback, which we would draw on for future improvements and strive to make our hotel the best fit for anyone. Our maintenance department have been advised and we will investigate these matters. Would you kindly contact the hotel and advise us which room you were staying in so that we can look properly into the problems and investigate properly. Our email address is h8712-dm@accor.com. Thank you again and best regards, Ibis Styles London Excel

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