Hotel - ibis Styles London Excel
section.presentation.hotel.accorhotels
Ibis Styles Hotel

ibis Styles London Excel Hotel

272 Victoria Dock Road 
E16 3BY  LONDON
UNITED KINGDOM

1,414 reviews
TripAdvisor Rating Based on 1,414 reviews
Check Prices
Best price guarantee
From
From 57.00 GBP Non member rate
From 54.15 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Check Prices
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter

Catering

  • 2 restaurant(s)
  • 1 bar(s)

Business services

  • 5 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

  • 305 rooms
  • 100% non-smoking hotel
  • 13 rooms for people with reduced mobility
  • Extra bed in room for child
    • 110/120 V AC
    • 220/240 V AC
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

Our customer reviews for ibis Styles London Excel

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 1,414 reviews
E4565JXanthonyc 2017/05/21
« Couple from Darlington. »

Stayed 15 May for 3 nights. Booked on the IBIS website following a regular Monday night personal e-mail from the company. Overall excellent value for money for a London Hotel. 10 minute walk from Prince Regent station on the DLR, less walk when Custom House station re-opens late 2017. Room adequate, bathroom a little on the small size. Breakfast good. Only major downside is the hotel is in underground zone 3; we spent forty pounds in four days on the Oyster card each. Pigeons perched outside window early morning but little aircraft noise. Would recommend if you can get a good deal.

IbisStylesLonExCel, Front Office Manager at Ibis Styles London Excel, responded to this review

Dear E4565JXanthonyc, We’re pleased you liked the hotel and suited your purpose of visit. Due to the layout of the hotel, our bedroom and bathroom size does vary. Why not try one our apartments on your next visit, these are larger rooms which have extras such as kitchenette, sitting areas and larger bathrooms maybe more suited for your needs. We do hope you had an enjoyable time in London and look forward to welcoming you back soon. Kind Regards, The Ibis Styles London Excel.

Chris S 2017/05/21
« Poor room, poor facilities, poor pretty much everything. »

The hotel overall very poor. The decor is dated and cheap, and the facilities are absolutely awful. My first room had dirty bed sheets with what can only be described as a stain that might appear after someone had sat on the edge of the bed naked. The bathroom looked like an under the stairs cupboard with a horrid shower cubical and one of the tacky shower curtains from the 1970's. The window was broken so I was awoken at 5am to the flights from City Airport. The air conditioning didn't work so the room was very stuffy. We asked to move to a room whose air conditioning worked and was placed into a second room that was very cramped, which made it very difficult to work at the desk. The bathroom was much better and the window did shut, but again the air conditioning didn't work, staying on for no more than 3 minutes. A hotel service person did try to fix it but actually made it worse. This means that again I had the window open, but this time made it to 05:30 before being woken by the planes. The pub, well, we had one pint in there but there was absolutely no way that any of us were going to eat in there. It was dirty, run down, smelled of grease and had an appalling menu. Luckily, there are some nicer facilities across the bridge. Three of us stayed at this hotel from our company (should have ben 6) and two of us had very poor experiences. We will not be re-booking here when working in the Excel again, despite its location to this venue. This hotel might be suitable for school trips (of which there were several), and backpackers, but really this is just one notch up from a hostel at 5 times the price. My advice, avoid at all costs.

chandra_dwi88 2017/05/10
« budget hotel at Excel area »

Got room very far from elevator, no upgrade, even they know me a Platinum member, hotel just give welcome drink, not so satisfied with the service from the hotel staff. not feel welcome from the hotel, I think accor need to improve their service for loyalty member Beware of closure of Custom House DLR station, you need walk far to reach the hotel, I think hotel need to post a caution at the website.

IbisStylesLonExCel, Front Office Manager at Ibis Styles London Excel, responded to this review

Dear chandra_dwi88, Please accept my sincere apologies that our product and service did not meet your expectations. All feedback is important to us and I will certainly follow up on your feedback. Once again, thank you for sharing and I do hope we will have the opportunity to serve you better in the future. Kind regards, The Ibis Styles London Excel.

Cindy2010London 2017/04/24
« One star is far too much »

Basic does not come close - no baths in hotel - queue out the door for breakfast so paid extra to get breakfast at Excel - would not use again - also felt vulnerable walking back at night from prince regent tube

IbisStylesLonExCel, Front Office Manager at Ibis Styles London Excel, responded to this review

Dear Cindy2010London, Thank you for taking the time to tell us about your experience at the Ibis Styles London Excel. We are sorry that your experience did not meet your expectations, our hotel is regularly inspected by Ibis and is fully compliant with the brand requirements, and appreciate this may not be in liking. I have taken note of your feedback on queue for breakfast and I will ensure that the appropriate corrective actions will be taken, please be assured that this type of situation will never happen again. Our hotel is located in a residential area and we are not aware of any security issues with the area, our staff use local transport and are generally local themselves. Thank you again for the valuable feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, The Ibis Styles London Excel.

LoopyLouKent_England 2016/12/31
« Another great stay »

Third time we have stayed at this hotel and it's never disappointed us. You can't get better placed for the DLR, the Custom House Station is literally just next door, the bed is comfortable and the shower is powerful enough, if a little on the small side. Breakfast is plentiful and included in the price. For the money, I don't think you can get better.

IbisStylesLonExCel, Front Office Manager at Ibis Styles London Excel, responded to this review

Dear LoopyLouKent_England, Thank you for the lovely review and we're pleased you liked the hotel and our location. We do hope you enjoyed your time in London and look forward to welcoming you back soon. Kind regards, The Ibis Styles London Excel.

PaulSpinny 2016/12/05
« :-) »

Great hotel for price - clean, tidy and friendly, but small rooms! But not a problem for us - and again the price was fantastic £99 with breakfast for two of us. Parking onsite - for £12, not bad at all for London

IbisStylesLonExCel, Front Office Manager at Ibis Styles London Excel, responded to this review

Dear PaulSpinny, Thank you for taking the time to share your experience. We're pleased you liked the hotel and the location suited your purpose of visit. We do hope to see you again soon and thanks again for the valuable feedback. Kind regards, The Ibis Styles London Excel.

See more In partnership with

Web-users rating

Other web-users rate our hotel

Book your stay in this hotel
Best price guarantee
From
From 57.00 GBP Non member rate
From 54.15 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
Best price guarantee

Our other hotels nearby

At 280 m ibis London Excel Docklands
ibis London Excel Docklands Hotel
From
From 49.00 GBP Non member rate
From 46.55 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 300 m Novotel London Excel
Novotel London Excel Hotel
From
From 89.00 GBP Non member rate
From 84.55 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.3 km ibis budget London City Airport
ibis budget London City Airport
From
From 39.00 GBP Non member rate
From 37.05 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 2.4 km ibis London Docklands Canary Wharf
ibis London Docklands Canary Wharf Hotel
From
From 49.00 GBP Non member rate
From 46.55 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in LONDON
Check Prices