Hotel - SO Sofitel Singapore
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So Sofitel Hotel

SO Sofitel Singapore Hotel

35 Robinson Road 
068876  Singapore
SINGAPORE

1,507 reviews
TripAdvisor Rating Based on 1,507 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying, Nearby)
    • Private outdoor parking (Paying, Nearby)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Outdoor unheated pool
  • Thalassotherapy centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying, Nearby)
    • Private outdoor parking (Paying, Nearby)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Thalassotherapy centre
  • Fitness centre
  • Babysitting on request

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

  • 134 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Our customer reviews for SO Sofitel Singapore

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.5/5 Based on 1,507 reviews

Vinaris 2017/04/26
« Good Location »

Good location for looking for food, cause next to Lau Pa Sat festival Market, but a little bit far from MRT station. 15 minutes walk from MRT Raffles Place Station. I like a room design, but the design of entrance door does not look good, like a warehouse door. Free minibar is very good, unusual.

SoPiotr, General Manager at SO Sofitel Singapore, responded to this review

Dear Vinaris, Thank you for taking the time to write this feedback following your stay. I am pleased to learn that you have enjoyed your stay. I am delighted to hear that you have appreciated the modern touches of our hotel rooms, crafted by Karl Lagerfeld. Also, I am glad to learn that the complimentary mini bar in your room works for you. Once again, thank you for choosing to stay with us and I hope to welcome you back soon. SO Best Regards, Rushdee Hosany Director of Rooms SO Sofitel Singapore

helen m 2017/04/23
« Top Notch Staff and Amenities »

Very impressed with the staff at So Sofitel - what a credit to the Accor group. The latest technology in the our room ie the ipad and mobile phone to use really made our stay easy and left a lasting impression. This boutique hotel was located close to Marina Bay and was centrally located to everywhere. The MRT station Raffles Place was only metres away so we could travel easily and with the added bonus of a bus stop outside the hotel as well we were spoiled for choice. Paulo, our helpful So Sofitel staff member attended to our breakfast needs each morning with a happy smile and was always extremely efficient and helpful. We would definitely stay here again on our next Singapore trip.

SoPiotr, General Manager at SO Sofitel Singapore, responded to this review

Dear helen m, Thank you for taking the time to share your experience with us following your stay. It has been a great pleasure to read your review. I would like to thank you for highlighting one of our key features, namely our Apple based room automation. Indeed, our hotel is located in the Central Business District of Singapore which makes it convenient for our guests to visit many Singapore’s attractions. I will certainly share this feedback with the entire team, especially SO Paulo and this will surely motivate them to further improve and strive for excellence. Once again, I would like to thank you for choosing to stay with us and I hope to welcome you back for another SO Magnifique stay in the near future. SO Best Regards, Piotr Kupiec General Manager SO Sofitel Singapore

elmo1980 2017/04/07
« Not a 5 star hotel »

Room smells old and moldy and dark.we stayed at so lofty room which was spacious. Unfortunately room was not clean, stain everywhere at the carpet, sofa. We wanted to have drinks at the hotel bar. The hotel bar was already closed at 11.30 pm on saturday night???my 8 years old son wanted to order room service and they dont even have frenchfries at the menu.

SoPiotr, General Manager at SO Sofitel Singapore, responded to this review

Dear elmo1980, Thank you for taking the time to share your review following your stay with us. Thank you for acknowledging that the So Lofty room was spacious, yet we regret that we did not meet your expectations and extend our sincere apologies. Rest assured that the respective Head of Departments have been notified of your feedback and we will spare no efforts to improve our services and better serve you in the future. Once again, thank you for staying with us and we look forward to the opportunity of redeeming ourselves by welcoming you back at SO Sofitel Singapore. SO Kind Regards, Piotr Kupiec General Manager SO Sofitel Singapore

dimitryp 2017/03/13
« Great place for two-weeks stay with excellent amenities »

I stayed in Sofitel So Singapore for two weeks. I only had positive experience: gym is small, very clean, and has all the basic equipment, towels, water; roof-top bar is a great place to relax in the evening; room service was consistently excellent (special thanks to Liza, who kept my room exactly as I wanted it). All staff was welcoming, and very helpful. I chose Sofitel So primarily for the location, but I certainly received enjoyment from all other aspects of it. One more word about location: there is a clean and comfortable food-court right next to the hotel. You can choose from 20-30 vendors there and never eat the same thing even if you stay for weeks.

SoPiotr, General Manager at SO Sofitel Singapore, responded to this review

Dear dimitryp, Thank you for sharing your lovely review on us to TripAdvisor community. I am delighted to read that our ambassadors made your stay a So Magnifique one. We take great pride in building the best relationship with all our guests and It’s wonderful to know our efforts are paying off. Indeed, SO Sofitel ambassadors provide the excellent service with combination of thoughtfulness and care to each of our guests. I will share your kind appreciation to Rizza and entire team, as this will be their motivation in giving a Magnifique service to our future guests. We look forward to welcome you back for another SO Magnifique stay with us. So Kind Regards, Piotr Kupiec General Manager

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