Hotel - Mercure Les Arcs 1800 Hotel
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Mercure Hotel

Mercure Les Arcs 1800 Hotel

Village de Charmettoger 
73700  LES ARCS 1800
FRANCE

396 reviews
TripAdvisor Rating Based on 396 reviews
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Check-in from 17h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Well-being
    • Massage (Paying)
    • Solarium

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • LYON ST EXUPERY
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Well-being
    • Massage (Paying)
    • Solarium
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Tennis (Nearby)
    • Outdoor tennis court (Paying, Nearby)
    • Tennis (Paying, Nearby)
  • Bicycle hire facilities  (Nearby)
  • Ski hire facilities

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Opening hours : Week 07:00 - 21:00
    • Opening hours : Week-end 07:00 - 21:00

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

81 rooms including 12 Suites in a chalet style. Standard Rooms are family-sized and spacious, sleep 4 people and measure 366 sq. ft. (34 m2) with amazing views from the balcony. Hairdryer, mini-fridge, satellite TV, telephone, WIFI, safe, work area.81 rooms including 12 Suites and 3 equipped for people with reduced mobility. Separate toilet and bathroom. Bunk beds in the hallway and sliding door separating the main bedroom (area 366 sq. ft. [34 m2]). Balcony with panoramic view.

  • 81 rooms
  • 66 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Bathtub
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Les Arcs 1800 Hotel

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 396 reviews

Thomas J 2015/02/24
« 4 stars prices, 2 stars service »

While the price is no doubt that of a 4 stars, the quality of services fail to match this level of excellency, by far !! While all the members of staff met were genuinely friendly, they were also rather incompetent: Reception: • Simpleton clerk giving wrong information regarding surrounding areas: no knowledge of shops, supermarkets, bank locations… • Staff appearing surprised when asked for a service: I informed him that the shoe polish machine was out of polish, after looking at me as if I had asked him for the moon, he said that he would inform the engineer and that it should be fixed the next day… After 3 days, nothing had been done and the shoe polish machine was still standing in the lobby, useless. • Another employee later informed me that they would not be re-filling it, as it was only intended to remove the snow from boots… Dinner at the restaurant: • We ordered from the children’s menu what was called “Assiette de pates”, assuming that the waiter knew his menu and would bring what was in the description: carbonara pasta with cream, lardons, cheese, we asked for “Assiette de pates”: he brought us a plate of plain pasta (no butter, lardons, cheese, or sauce), and this amazing piece of gastronomy for 16 EUR (not very 4 stars like !!!) Breakfast at the restaurant: • Overall an enjoyable experience apart from staff taking away your plate when you are not yet finished (on several occasions), and Nespresso machines not switched ON, the customer having to wait 3 minutes like an idiot in front of the machine for it to warm up!! In the room: • The white roughcast walls in the toilets are more a reminder of social housing than luxury hotels !! • So are the tiles coming off those same walls!!! • Painting which remained askew on the wall for the entire week, even though the cleaning lady came every day !!! She did not seemed bothered. • Bread crumbs left on the table even after the alleged cleaning. • Soap and handkerchief box restocked whenever she remembers it and not when it runs out!! • Complimentary tea and coffee loosely thrown on the table rather than properly tidied. • No mugs, but cups made of cardboard: reminder of lowcost airlines or takeaways… Not very luxurious or indeed hommy!! Overall experience not worth the 4 stars !!!

audi8008 2013/07/17
« Very nice view - good restaurant »

Very nice view - good restaurant (we have been for dinner in the evening). Breakfast was fantastic, nice swimming pool. The view from the room and terrace was fantastic. The room size is OK, the children have slept in the anteroom which was small but OK (children free). In general it is very calm in summer in "The Arcs", since these are villages constructed for ski.

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