Hotel Mercure Paris Bastille Saint Antoine 4 stars

Customer review rating (ALL Rating) 4.3/5 745 reviews

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Description

Hotel extras

Did you know that only a handful of hotels offer rooms with terraces in Paris?Book your room with adjacent terrace complete with outside furniture, greenery and lighting now. Winter rug or cooling spray included depending on the season.

Our accommodation(s)

Hotel location

Hotel Mercure Paris Bastille Saint Antoine

64 Rue Crozatier
75012 PARIS
France

GPS:48.849686, 2.379615

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Room service

BAR

Non contractual photo

Our bar is a peaceful and friendly space - the ideal place for business meetings or relaxing with friends or family. In summer, enjoy the sunshine on our rooftop on the 5th floor.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  745 reviews

TripAdvisor Rating  4.0/5  613 reviews

Friendly and helpful staff

Customer review rating 4.5/5

Graham Couples - Confirmed reviews ALL

The decor is a little tired but the location and facilities are good. Breakfast offered a generous selection and the staff are first rate.

First time stay in Paris

Customer review rating 4.5/5

William W. Families - Confirmed reviews ALL

All was excellent, hotel and staff, only issue, room temperature on arrival, staff rectified with room heater

Dear guest, We very much appreciate your comments regarding your stay at the Hotel Mercure Paris Bastille Saint Antoine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best regards The reception

Good stay

Customer review rating 3.5/5

Gill Business - Confirmed reviews ALL

Hotel located in a very nice district full of restaurant and bars. Hotel room was "Privilege" but still quite small, however clean and well equipped. Only thing I could not adjust properly was the heating (first night too hot, second night too cold).

Dear Guest, Thank you for sharing your experience following your recent stay at Mercure Paris Bastille Saint Antoine. We appreciate your positive feedback and are pleased to hear that you enjoyed the hotel's location in a vibrant district full of restaurants and bars. We're glad you found your "Privilege" room clean and well-equipped. However, we apologize for any inconvenience regarding the size and the difficulty adjusting the heating. Your feedback is valuable, and we will certainly look into improving this aspect to ensure a more comfortable stay for our guests. Your satisfaction is important to us, and we hope that despite the heating issue, you had an overall enjoyable stay. We look forward to welcoming you back to Mercure Paris Bastille Saint Antoine in the future. Best regards, Mercure Paris Bastille Saint Antoine

Good location

Customer review rating 3.0/5

Guest Friends - Confirmed reviews ALL

Outdated rooms and the evening / night reception could be more friendly

Dear Guest, Thank you for taking the time to share your thoughts on your recent stay at Mercure Paris Bastille Saint Antoine. We are pleased to know that you appreciated our hotel's good location. However, we are truly sorry to learn about the challenges you encountered with the room conditions and the reception experience, especially during check-out. Please accept our sincerest apologies for any inconvenience caused. Your feedback is crucial, and we will certainly address these issues with the team to ensure we enhance our services and prevent such occurrences in the future. We value your patronage and hope to have the chance to welcome you back for an improved experience that aligns with the high standards we aim to provide. Warm regards, Mercure Paris Bastille Saint Antoine

Great Location

Customer review rating 4.5/5

Stephen W. Friends - Confirmed reviews ALL

A short stay for the Rugby World Cup allowed us to visit some great bars, markets and restaurants close by. The staff were friendly and helpful - and we look forward to a return visit soon.

Cher Client, Un grand merci pour vos aimables paroles et pour avoir choisi le Mercure Paris Bastille Saint Antoine lors de votre récent séjour. Nous sommes ravis d'apprendre que vous avez apprécié notre emplacement privilégié, ainsi que la convivialité de notre personnel. Vos commentaires constructifs sur la nécessité d'une rénovation sont notés, et nous les transmettrons à notre équipe de gestion pour examen. Nous sommes constamment engagés dans l'amélioration de nos installations pour garantir le confort de nos clients. Nous sommes impatients de vous accueillir à nouveau lors de votre prochaine visite à Paris. N'hésitez pas à nous faire part de tout besoin particulier pour que nous puissions rendre votre séjour encore plus agréable. Bien à vous, Mercure Paris Bastille Saint Antoine

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Other web-users rate our hotel

  • 239 reviews 9.5/10 Location
  • 342 reviews 6.1/10 Room
  • 418 reviews 9.4/10 Service
  • 6 reviews 9.5/10 WiFi
  • 135 reviews 7.4/10 Breakfast
  • 127 reviews 6.4/10 Cleanliness
  • 93 reviews 3.1/10 Vibe
  • 85 reviews 3.8/10 Amenities

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