Hotel address115 Rue Georges Bonnac
How to reach the hotel
Contact the hotel
- Tel. (+33)5/56901616
- Fax. (+33)5/56931506
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Hotel Burdigala Bordeaux - MGallery Collection - hotel reviews in Bordeaux
Hotel code: 8611
Accorhotels.com customer reviews in partnership with TripAdvisor
7th August 2013, NOO2009, Dublin
Myself and partner are just back from a three night stay in Hotel Burdigala, Bordeaux. From the moment we arrived, staff could not have been more welcoming and courteous. The hotel rooms were spacious and luxurious, with Roger & Gallet toiletries provided, which are a personal favourite of mine. Breakfast was fabulous with freshly squeezed orange juice and fresh coffee... any requirement was answered here. The rooms are stylishly kitted out and we wanted for nothing as there's a nespresso machine provided. The Hotel provided a turn-down service which was also a lovely touch with complimentary water provided on each day of our stay. The hotel is located a very short walk from the main shopping district, about 8 minutes. Overall, we had a most enjoyable and relaxing stay and I would certainly stay here again as I think the staff in particular were exemplary. Many thanks to all there for making this a wonderful city break.View management response »
Management responseDear Madam, Dear Sir,Thank you for taking the time to write such comprehensive and positive feedback of your stay at The Burdigala. We are delighted to read of how well all our team looked after you to make your experience more comfortable. All feedback is very much appreciated and we will ensure our staff is informed of your praise. I look forward to welcoming you back to The Burdigala in the near future.
"Excellent hotel in centre of Bordeaux"
1st December 2012, Frank796, Waalre, The Netherlands
Situated at 5 minutes walking distance from the pedestrian zones of Bordeaux centre, a famly owned hotel with a chain hotel efficiency. Nice rooms, friendly staff, good value for money. Good level of luxury, suitable for business and holiday/family stay alikeView management response »
Management responseDear guest, Thank you for taking the time to review our property and giving us positive feedback.Our team will be happy to hear that they have succeeded by making your stay comfortable as they always try to make each guest experience special.We do hope to have the opportunity to welcome you again at the Hotel Burdigala.Sincerely yours,Christine FOURNET Sales Manager
"great staff and dining"
6th October 2012, Brisbane, Australia
This hotel was delightful. The staff that greeted us at the reception were extremely welcoming and everytime we spoke to someone on the desk they were just the same. Our room was very modern (looks like it had been newly renovated) very nice. We booked the base room. We ate in the restaurant which also did not disappoint. The meals we had were first class (very delicious). We had a very pleasant stay at this hotel. Would stay there again.View management response »
Management responseDear guest, We are very happy that you have had a nice stay at the Hotel Burdigala and did appreciate our staff, the new decor, as our property was enterely renovated last summer, and also our restaurant. We look forward to welcoming you soon and we thank you for your nice review. Yours Sincerely, Isabelle DujarrierRooms Division Manager
"Impeccable Service at Freshly Renovated Hotel"
19th June 2012, BenGiliberti, Washington DC, District of Columbia, USA
We rented two rooms at this intimate luxury hotel, one for me and the wife, and the adjoining the room for my two twenty-something daughters. We were delighted and would stay here again. Concierge/Front Desk service here is at Four Seasons level, about as good as I have ever experienced. Well-staffed, efficient and helpful staff. They made and changed fairly complex restaurant reservations for me at various Bordeaux and Libourne restaurants without any problems, and did so with great competence. I felt I could trust them with any task I gave them and it would be done correctly. Hotel has had a very recent Kimpton-like renovation, tres chic and plush in all areas, with modern and expensive fixtures. Toilet was a bit cramped, located across from the shower in a small room without ventilation. WiFi worked just fine, but a bit slow at peak hours. Bed was very comfortable, and room was quiet and impeccably clean. Breakfast was included in my package, had the usual assortment of croissants, rolls, juices, breakfast meats and was quite enjoyable, especially in the quiet and civilized surroundings of the main dining room. Air conditioning worked fine. The only real issue with Burdigala is the location on the edge of downtown, which makes getting to the vineyards in Medoc and the right bank area a hassle, especially during rush hours, due to the city of Bordeaux's horrible traffic, made worse by the cities tortuously timed traffic lights, which seem designed to frustrate drivers coming form any direction. Rush hour traffic can make the usual 45 drive turn into a 1.5 hour nightmare. Even though the Le Lac area is sterile and ugly, some people find it preferable if they have to visit the vineyards primarily. Personally, I would stay at Burdigala, and time my visits away from rush hour, as it is worth the traffic aggravation to stay at such a posh hotel. It was a first-rate experience. // Ben GilibertiView management response »
Management responseDear M. Giliberti,Thank you so much for taking the time to write those kind words following to your recent visit at the Hôtel Burdigala. We truly enjoyed welcoming you and it was a real pleasure to read that you congratulate our services and our team. I will not fail to compliment them for their work.Indeed, the touristic season began and during rush hours it is often the same phenomenon as each city, we are quite close to the bypass and also to the Gambetta place which is at 5 minutes walk and we hope that you enjoyed your visit in the beautiful vineyards of Bordeaux.Looking forward to having the pleasure of welcoming you again at the Hôtel Burdigala.Best regards,Isabelle DujarrierRoom division managerHôtel Burdigala
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.
Hotel classifications (1 to 5 stars for France) correspond to criteria laid down by local regulations.