ibis Berlin Hauptbahnhof 3 stars

Customer review rating (ALL Rating) 4.6/5 3,311 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Modern rooms with Sweet Bed by ibis beds

  • Centrally located, with good public transport connections.

  • Brandenburg Gate and Reichstag within walking distance

  • Snacks and beverages 24/7 at the hotel bar

  • Free luggage storage at the hotel

Our accommodation(s)

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Hotel location

ibis Berlin Hauptbahnhof

Invalidenstrasse 53, Invalidenstrasse 53, Invalidenstrasse 53
10557 BERLIN
Germany

GPS:52.526914, 13.370354

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

CHARLIE S CORNER EXPRESS

Enjoy cool drinks, coffee specialities and soft drinks around the clock in our Charlie's Corner Express self-service lounge. Various snacks are available for small hunger pangs in between. Relive your trip to Berlin here.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  3,311 reviews

TripAdvisor Rating  4.5/5  1,011 reviews

Certificate of excellence 2023

Well located

Customer review rating 5.0/5

Theresa Friends - Confirmed reviews ALL

Lovely, hotel, friendly staff

Dear Theresa, Thank you for taking the time to leave us a great review! We are very pleased to hear that you had a positive experience with our ibis hotel. Your feedback is invaluable to us and we appreciate your support. If you have any suggestions or additional comments, please feel free to contact us at any time. We look forward to welcoming you back in the future! Best regards Katharina Front Desk Manager Administrator

Okay hotel, great location

Customer review rating 3.5/5

Amy Business - Confirmed reviews ALL

The hotel was great location and great room apart from two things - I found the room so hot and when we opened the window, it was so loud due to its location. I had tried to activate the air con but hadn’t worked and queried this at reception, and they said the temperature of the building was controlled at head office and they have no way of controlling it. The other thing is that the pillows were pretty bad quality. Apart from that, I enjoyed my stay and hotel was great for everything else!

Hey Amy! Thanks a lot for sharing your feedback with us! I'm glad to hear that you enjoyed the hotel's location and your room. I'm sorry to hear about the issues you faced with the room temperature and the noise from outside when you opened the window. I totally get how important it is to have a comfortable room temperature and a quiet environment for a good night's sleep. Regarding the air conditioning, it's true that the temperature control is managed centrally by our head office to ensure a consistent experience for all guests. However, I understand that this can be frustrating when you have individual preferences. Our automatic ventilation system is set to heat during the winter months and therefore cannot be used as air conditioning. We are happy to open the windows for our guests to ensure better ventilation. I'm also sorry to hear that the pillows didn't meet your expectations. Your comfort is super important to us, so I'll make a note of this to ensure we can enhance the quality of our bedding for future guests. Despite these issues, I'm happy to hear that you enjoyed the rest of your stay with us. If you have any more feedback or need assistance in the future, feel free to reach out. We're always here to help! Best regards Katharina Front Desk Manager Administration

Excellent Location, Poor breakfast

Customer review rating 3.5/5

Qusai Solo - Confirmed reviews ALL

Excellent Location, Poor breakfast, good value of money

Hey Qusai, Thanks for taking the time to share your experience at ibis Berlin Hauptbahnhof. I'm glad to hear that you found our location excellent. Being centrally located is definitely a big plus! I'm sorry to hear that you were disappointed with our breakfast. We appreciate your feedback and will take it into account as we continually strive to improve our offerings. Thanks again for your review and we hope to have the opportunity to welcome you back in the future. Best regards, Katharina Front Desk Manager Administration

Well Located

Customer review rating 4.5/5

Tony D. Solo - Confirmed reviews ALL

Well located. Rooms are clean with adequate space. Staff is fantastic. Good value.

Dear Tony , Thank you so much for taking the time to share your review with us. We're thrilled to hear that you found our hotel to be well located and that you enjoyed the clean and spacious rooms. Our staff works hard to provide fantastic service, so it's great to know that they made a positive impression on you. We strive to offer good value for our guests, and we're glad that you felt that way. We appreciate your feedback and hope to welcome you back again soon. Warm regards, Katharina Front Desk Manager Administration

Great location

Customer review rating 5.0/5

Kaynara Friends - Confirmed reviews ALL

Best location possible. Right across from central station. Clean room and comfortable bed. Breakfast was also good.

Dear Kaynara, thank you for your positive review of ibis Berlin Hauptbahnhof. We're glad to hear that you enjoyed our great location, clean rooms, comfortable beds, and good breakfast. We appreciate your feedback and hope to welcome you back soon. Mit herzlichen Grüßen Nico Wagner Front Desk Manager Operator

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Other web-users rate our hotel

  • 2,002 reviews 9.6/10 Location
  • 2,068 reviews 7.2/10 Room
  • 1,629 reviews 8.9/10 Service
  • 66 reviews 8.5/10 WiFi
  • 1,127 reviews 8.9/10 Breakfast
  • 912 reviews 8.8/10 Cleanliness
  • 308 reviews 8.9/10 Vibe
  • 203 reviews 7.5/10 Food

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