ibis Styles Jakarta Airport 3 stars

Customer review rating (ALL Rating) 4.2/5 232 reviews

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Jl Raya Bandara Soekarno Hatta, Kp. Rawa Bokor, Tangerang 15125, 15125 JAKARTA, Indonesia

Description

Hotel extras

  • Nearby Soekarno Hatta International Airport (10 minutes driving)

  • Free Shuttle Service every 120 minutes

  • Awarded as 2nd Green Hotel 2019 at Tangerang Area

  • Free Wifi, and Fitness Center

  • Near by shopping Center Pantai Indah Kapuk Jakarta

Our accommodation(s)

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Hotel location

ibis Styles Jakarta Airport

Jl Raya Bandara Soekarno Hatta, Kp. Rawa Bokor, Tangerang 15125
15125 JAKARTA
Indonesia

GPS:-6.115917, 106.683062

Telephone
Fax +62 21 29237620

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

STREATS RESTAURANT

Unique design, color full, confortable & cozy place, ready to serve lokal & international cuisine

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  232 reviews

TripAdvisor Rating  4.0/5  1,439 reviews

Certificate of excellence 2023

Comfortable Hotel Nearby Airport

TripAdvisor rating 5.0/5

arisyasri Solo travel - TripAdvisor review

A comfortable hotel nearby airport. The hotel is well maintain, it is very clean in every corner from main area till the room. The option for the food in the restaurant with effortable price was awesome, The pastry is delicious. Love it. I stayed for 2 nights and I had great experience. The staff is very friendly, special thanks to sherly at the restaurant who always welcoming me with a great hospitality.

Fantastic great experience

TripAdvisor rating 5.0/5

Lherrera101 TripAdvisor review

Yes they are perfect test on the pillows the place is wonderful and perfect for relax and distraction the area needs some work to improve tourists in the area as well increase the entire ecosystem and expand economic development in the area to get more employment

Always a win!

TripAdvisor rating 5.0/5

NeoSutrisno TripAdvisor review

Very happy with all the smiles and service here at Ibis Styles Jakarta Airport. Great prices and food. It of 10 stays here, I have always slept well and had good showers. Good amount of electrical outlets. Free shuttle is a big plus. Thank you Maya for the great help and way to save money. 😃

Long queue with slow check in

TripAdvisor rating 1.0/5

Richard M Business - TripAdvisor review

Check in time took forever, they only had one person in the front office when the check in queue was long. I managed to check in after + 40 min of queueing, almost 1 am at that time. They should have had at least two front officer when they noticed the very long queue.

Dear Richard M, Thank you for your valuable feedback. At the same time it is regret to hear the uncomfortable situation that you experienced at our hotel. We apologize for a less than satisfactory overall experience with us in regards to the issues that you have mentioned during your check in time. Please rest assured that I have personally discussed this with the department concerned to ensure immediate improvement and rectification is made accordingly. Your comments have certainly raised many areas of concern that need to be addressed and will inspire us to strive harder in servicing our future guests. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Ulil Azmi - General Manager

Not good in any way

TripAdvisor rating 1.0/5

F3567IPpatrickj Couples - TripAdvisor review

This hotel has numerous 4 and five star reviews, but those must be from a different hotel. The one and two star reviews are much closer to what we experienced. The staff did try to make things better which is the only redeeming quality of the stay Overall, a horrible experience, we cancelled our return reservation. Our flight was delayed and we could not find a timetable for the shuttle. I send several emails to the hotel but never got a response. After a $20 USD cab ride through some pretty awful areas we arrived. The lobby was sweltering but not nearly as hot as our room. The thermostat was already as low as possible, but it had to be close to 30 C. A guy came and checked it out and it got a bit better, but not much. There was one glass in the room and two small waters for two people sweating all night. Thankfully we reserved two beds as they looked like what you would see in a youth hostel and were just as comfortable as you would expect. After a miserable night sweating, I went for a shower. 20 minutes later I still had no hot water. My wife did eventually get hot water. Breakfast was sad, very little protein, mostly cold noodle or vegetable dishes. There was an egg station, but it remained closed until we left at 0730. The shuttle seems an afterthought, running every 1 to 1 1/2 hours or not at all. We took a 0730 shuttle which completely full, no a/c to speak of, ripped seats, just an old sad bus.

Dear Our Valued Guest, Thank you for taking time to share your experience with us. We do apologize that your experience did not meet your expectations in regards the comments that you have mention. Please rest assured that I have personally discussed this with the department concerned to ensure immediate improvement and rectification is made accordingly. Your comments have certainly raised many areas of concern that need to be addressed and will inspire us to strive harder in servicing our future guests. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Ulil Azmi - General Manager

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Other web-users rate our hotel

  • 594 reviews 9/10 Location
  • 899 reviews 7.2/10 Room
  • 961 reviews 8.6/10 Service
  • 16 reviews 8.2/10 WiFi
  • 580 reviews 7.7/10 Cleanliness
  • 379 reviews 8.2/10 Food
  • 230 reviews 7.9/10 Breakfast
  • 12 reviews 2.8/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.