ibis Styles Luzern City 3 stars

Customer review rating (ALL Rating) 4.1/5 974 reviews

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ibis Styles Luzern City - Image 1
ibis Styles Luzern City - Image 2
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Friedenstrasse 8, 6004 LUZERN, Switzerland

Description

Hotel extras

  • An ALLSAFE-certified hotel

  • Free public transport ticket.

  • Free Lucerne guest card with discounts for cableways, museums & excursions.

  • In the heart of Lucerne

  • Escape Room game in hotel (charges apply)

Our accommodation(s)

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Hotel location

ibis Styles Luzern City

Friedenstrasse 8
6004 LUZERN
Switzerland

GPS:47.056835, 8.311907

Telephone
Fax +41 41 418 48 18

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  974 reviews

TripAdvisor Rating  3.5/5  1,143 reviews

Well located , good room

Customer review rating 4.5/5

Anuj A. Families - Confirmed reviews ALL

The onky thing we do not like was the room learning service , we there for 7 days - and they never changed the bed sheet in 7 days

Dear Anuj A., Thank you for taking the time to share your feedback regarding your recent stay at ibis Styles Luzern City. We're glad to hear that you found our hotel well-located and that you were satisfied with your accommodation. We apologize for the inconvenience you experienced with our housekeeping service. Rest assured that your comments will be addressed with our team to ensure such oversights do not occur in the future. Regarding your feedback about the quality of food and beverages, we appreciate your input and will strive to improve in this area to enhance your overall experience during future visits. Thank you for your loyalty as a member of the Accor Live Limitless program, and we hope to have the opportunity to welcome you back for a more satisfactory stay. Best regards, Erton Roci - Assistant General Manager

The hotel is close to the COOP store and not too far from the train station.

Customer review rating 4.0/5

Tony M. Friends - Confirmed reviews ALL

The room is tiny and does not have a twin bed for two people. (only a queen size bed), which is suitable for couples or families but not for friends or co-workers. The toilet smells bad, probably because there is no ventilation fan.

Good location within the city

Customer review rating 3.5/5

Joeal L. Couples - Confirmed reviews ALL

A very basic room within Luzerne city. Its about 10-15 mins slow walking to the main train station. Room is okay size for 2 pax with basic amenities provided. Breakfast selection was also quite good with friendly staff in the hotel. Bed is also very comfortable after a long day walking around. Will probably return again if the price become more affordable as the room is quite outdated already.

Good location, basic room and amenities

Customer review rating 3.5/5

Clare Families - Confirmed reviews ALL

Lovely staff

Dear Clare, Thank you for your recent stay at ibis Styles Luzern City. We're glad you found our location convenient and our staff friendly. We apologize for any room and amenities issues you encountered. Your feedback on access and WiFi speed is noted. We'll also pass your compliments to our helpful team member. We appreciate your recommendation and hope to welcome you back soon. Best regards, Erton Roci - Assistant General Manager

Good Stay

Customer review rating 4.0/5

Robert Couples - Confirmed reviews ALL

This hotel is centrally located in Lucerne. Price is reasonable and the room small, but comfortable.

Dear Robert, Thank you for taking the time to share your feedback following your recent stay at ibis Styles Luzern City. We're thrilled to hear that you had a good stay and found our hotel to be centrally located and reasonably priced. Your comments regarding the breakfast offerings are duly noted, and we will certainly take them into consideration for future improvements. We aim to continuously enhance our guests' experiences, and your input is invaluable in this regard. We appreciate your recommendation and look forward to welcoming you back for another pleasant stay in the future. Best regards, Erton Roci - Assistant General Manager

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Other web-users rate our hotel

  • 886 reviews 9.4/10 Location
  • 1,059 reviews 5.1/10 Room
  • 757 reviews 8.5/10 Service
  • 10 reviews 8.5/10 WiFi
  • 559 reviews 4.6/10 Comfort
  • 534 reviews 8.3/10 Breakfast
  • 406 reviews 4.5/10 Cleanliness
  • 226 reviews 3.1/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.