Hotel - Mercure Gladstone
section.presentation.hotel.accorhotels
Mercure Hotel

Mercure Gladstone

Cnr Bell and O Connell Street 
4680  BARNEY POINT
AUSTRALIA

237 reviews
TripAdvisor Rating Based on 237 reviews
Best price guarantee
From
From 108.00 AUD Non member rate
From 108.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Select your dates 108.00 AUD
Check-in from 14h00
Check out up to 10h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Fitness centre
  • Golf (Nearby)
    • Golf (Nearby)
    • Golf lessons (Paying, Nearby)
  • Air Conditioning

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Golf (Nearby)
    • Golf (Nearby)
    • Golf lessons (Paying, Nearby)

Catering

  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 12:00-24:00
    • Opening hours : Week-end 12:00-24:00

Business services

  • 5 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

The Superior Rooms feature either two Queen beds or a Single queen bed, balcony and a beautifully furnished modern decor with all the amenities that the modern day traveller requires

  • 60 rooms
  • 60 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Automatic air control
    • Safe deposit box in room
    • TV with on-screen billing info
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Pay per view channel(s)
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Gladstone

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 237 reviews
grahammL7857UQ 2017/01/12
« Great staff »

Hi all. We really enjoyed our little stay at Mecure Gladstone. Everything was lovely and fresh, but mainly, the staff were all very helpful and we all have a lot of praise for them. I would personally like to recommend April who went out of her way to help in different areas after things were getting bak to normal after a power outage that greatly disrupted everything. We are staying there this Saturday night 14-01-17. The only thing missing is a good view, but you can't really do much about that. Loved it.

Ron N 2016/06/25
« Pleasant stay »

Friendly & very efficient staff at the desk. Felt most welcoming right from the start. Good location, next to the sports Club with free membership included. Very good size room. Great view of the colourful poker machines from the room windows 😁. Very enjoyable stay.

Craig C, General Manager at Mercure Gladstone, responded to this review

Hello Ron N Thank you for you providing a review of your recent stay at the Mercure Gladstone. We have varied views from our rooms, from views over the sporting fields, the suburban view and the internal views of the club. It is quite an eye opener within these rooms to see, from a height, the reception desk, members bar and further into the Club (dependant on room categories purchased). We look forward to welcoming you back in the near future. Regards Craig

Martin H 2016/04/19
« A confusing place - hotel, casino or sports centre? »

From the outset, I found this place a little strange. On entering the foyer you are greeted by a car you can win (I think), a reception desk, alongside which is a casino cash desk. Opposite is a bar alongside which are about 20 one-arm bandits. There are illuminated flashing advertising boards all over the reception area. I couldn't fault the room, which had a balcony and a nice view over the towns sports pitch, which I found out later was also part of the hotel. If you are the communal areas of the hotel, there are regular automated announcements about joining the casino club etc, a bit odd when you're sat having your evening meal or breakfast. Also, when having breakfast, there is bingo going on next door - at 8.30am! This place seems like a multi-use complex, but that is not made clear when you book and is just a bit strange. That said, the staff were good and as I said earlier, my room was spacious, clean and comfortable.

Craig C, General Manager at Mercure Gladstone, responded to this review

Thank you Martin H for providing such a detailed overview of you stay at the Mercure Gladstone. Yes you are correct that we are quite unique in the setup, being attached to a Sports Club. We like to think that we provide everything that a guest would require, from the spacious rooms to the two options for dinner, a bar for a quiet drink and access to a 24 hour Fitness centre. The Yaralla Sports Club and subsequently the hotel, is a non for profit enterprise, another aspect that is not well known. We hope that your next stay will be less confusing for you knowing the layout of the property and aspects which form the complex. Regards Craig

mick030876 2016/02/01
« Business stay »

Although not their fault, sleep was interrupted by the fire alarm. Otherwise it is always a pleasurable stay and I am making the Mercure my motel of choice. The room size is great and the choice of dining options is extensive.

Craig C, General Manager at Mercure Gladstone, responded to this review

Good afternoon mick030876 Thank you for taking the time to provide us with some feedback from your stay. We look forward to welcoming you back and making this your home away from home. Regards Craig

honeysucklej 2016/01/30
« Very Poor Standard for Accor »

Adequate accommodation but Restaurants (2) are not good - flies around buffet in Encore and sent back inedible meals at Pacinos restaurant before leaving. Staff polite but overpriced food is appalling!!

Craig C, General Manager at Mercure Gladstone, responded to this review

Thank you honeysuckle for taking the time in providing us with some feedback about the restaurants. May I please ask that you contact me directly so that I may gain more information in relation to the dining experiences as I have spoken to the restaurants and reception staff for information about your comments but they cannot remember any occurrences of meal being returned. I look forward to hearing from you and discussing your stay. Regards Craig

Bryan M 2016/01/23
« Enjoyed my stay »

Stayed for two nights. Room comfortable and large bathroom was well appointed. Room key was personalised and enabled me to charge meal back to my room easily. Staff friendly especially Liz. General Manager was very helpful.

Craig C, General Manager at Mercure Gladstone, responded to this review

Thanks Bryan M for your comments. We are glad you enjoyed your stay and took the time to provide a review of your stay. It is always great to receive personalised feedback when a member of staff has provided great customer service. It also shows that the customer service levels within the property are set and maintained by the Managers. We are all proud of the property we work at and the level of service provided stems from this. Thankyou again Bryan M for taking the time and look forward to welcoming you back soon. Craig C

luckyian168 2015/10/01
« Nice hotel But No complimentary breakfast for Accor Plus Platinum member »

Nice hotel, Nice and huge room, Great service. free upgraded my room. However not include complimentary Breakfast for Accor Plus Platinum member which is bit unusual. I have been many Accor hotels include Brisbane Mercure hotel. they are all offer complimentary Breakfast.

James E 2015/09/02
« My stay in Mercure, Gladstone, Qld »

Friendly staff, clean rooms, great place to stay, I highly recommend this property. Food offers you a good selection and prices are reasonable. I have stayed here many times and never had a complaint.

Craig C, General Manager at Mercure Gladstone, responded to this review

Thanks James E for taking the time in providing us with your feedback of your experiences within the Mercure Gladstone. A great product can not be sustained unless there is consistency in service and the product provided within the restaurants as well as the rooms. It is great that these aspects see you returning. We hope to make this your home away from home. See you on your next visit to Gladstone. Regards Craig Conley General Manager

dwayne_kersey 2015/08/22
« Another great stay »

Stayed here a few times and so far the best to date. Good friendly staff, large clean rooms and reasonable food with 2 choices for dinner. This requirement for 200 characters is a bit much though.....

162fredr 2015/08/03
« The place to stay in Gladstone »

Good access and parking friendly service food and accommodation excellent Left an item behind and received a friendly call on our mobile on our way offering to send it on No need we will be back within a week or so

Yamaha2 2015/07/08
« Luxury with unexpected facilities. »

Nice, though isolated location, but with all the Sports club facilities available to guests it doesn't matter. Great check in. Huge, very comfortable and well equipped room. Nice selection of restaurants on site only spoilt by constant, loud, announcements from the adjacent sports club activities.

See more In partnership with

Web-users rating

Other web-users rate our hotel

Booking

Best price guarantee
From
From 108.00 AUD Non member rate
From 108.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
Select your dates 108.00 AUD