Cnr Bell and O Connell Street
4680 BARNEY POINT
Cnr Bell and O Connell Street
4680 BARNEY POINT
Feel welcome to contact me if I can help: email@example.com or on 0428 815 319.Mr Craig Conley, Hotel Manager
Located just minutes away from the Gladstone CBD the stylish and modern 4.5 star Mercure Gladstone features 60 rooms covered parking and contemporary meeting facilities. Adjoining the Yaralla Sports Club that features the best food and entertainment available Mercure Gladstone is perfect for both business and leisure travellers.
The Mercure Gladstone provides guests free; WiFi, parking and a full service gymnasium on site with a wide range of rooms and meeting spaces. Guests are provided with access to restaurants and bars within the Yaralla Sports Club, a dress code applies.
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
GPS : -23.856863, 151.271460
The Superior Rooms feature either two Queen beds or a Single queen bed, balcony and a beautifully furnished modern decor with all the amenities that the modern day traveller requires
The Superior Room features 1 queen-size bed with balcony and includes complimentary in room movies, WIFI, parking and gym access.
The Superior Room Twin features 2 Queen beds and includes complimentary in room movies, WIFI, parking and gym access. Maximum occupancy is 3 Adults with an additional fee or 2 adults and 2 children.
The Privilege Room features 1 King bed and includes an espresso coffee machine chocolates and water on arrival complimentary in room movies, WiFi, pakring and gym access. Maximum occupancy is 2 adults.
The Suite features 2 Queen beds a sofa bed and includes in room movies, Wifi, parking and gym access. Maximum occupancy is 3 adults or 2 adults and 3 children.
Pacinos offers authentic Italian fare. Its menu includes pastas homemade pizza beef chicken and seafood dishes. There is a range of decadent desserts to provide the perfect finish for your meal.
Reviews collected from customers who booked on AccorHotels.com
Hi all. We really enjoyed our little stay at Mecure Gladstone. Everything was lovely and fresh, but mainly, the staff were all very helpful and we all have a lot of praise for them. I would personally like to recommend April who went out of her way to help in different areas after things were getting bak to normal after a power outage that greatly disrupted everything. We are staying there this Saturday night 14-01-17. The only thing missing is a good view, but you can't really do much about that. Loved it.
Friendly & very efficient staff at the desk. Felt most welcoming right from the start. Good location, next to the sports Club with free membership included. Very good size room. Great view of the colourful poker machines from the room windows 😁. Very enjoyable stay.
Hello Ron N Thank you for you providing a review of your recent stay at the Mercure Gladstone. We have varied views from our rooms, from views over the sporting fields, the suburban view and the internal views of the club. It is quite an eye opener within these rooms to see, from a height, the reception desk, members bar and further into the Club (dependant on room categories purchased). We look forward to welcoming you back in the near future. Regards Craig
From the outset, I found this place a little strange. On entering the foyer you are greeted by a car you can win (I think), a reception desk, alongside which is a casino cash desk. Opposite is a bar alongside which are about 20 one-arm bandits. There are illuminated flashing advertising boards all over the reception area. I couldn't fault the room, which had a balcony and a nice view over the towns sports pitch, which I found out later was also part of the hotel. If you are the communal areas of the hotel, there are regular automated announcements about joining the casino club etc, a bit odd when you're sat having your evening meal or breakfast. Also, when having breakfast, there is bingo going on next door - at 8.30am! This place seems like a multi-use complex, but that is not made clear when you book and is just a bit strange. That said, the staff were good and as I said earlier, my room was spacious, clean and comfortable.
Thank you Martin H for providing such a detailed overview of you stay at the Mercure Gladstone. Yes you are correct that we are quite unique in the setup, being attached to a Sports Club. We like to think that we provide everything that a guest would require, from the spacious rooms to the two options for dinner, a bar for a quiet drink and access to a 24 hour Fitness centre. The Yaralla Sports Club and subsequently the hotel, is a non for profit enterprise, another aspect that is not well known. We hope that your next stay will be less confusing for you knowing the layout of the property and aspects which form the complex. Regards Craig
Although not their fault, sleep was interrupted by the fire alarm. Otherwise it is always a pleasurable stay and I am making the Mercure my motel of choice. The room size is great and the choice of dining options is extensive.
Adequate accommodation but Restaurants (2) are not good - flies around buffet in Encore and sent back inedible meals at Pacinos restaurant before leaving. Staff polite but overpriced food is appalling!!
Thank you honeysuckle for taking the time in providing us with some feedback about the restaurants. May I please ask that you contact me directly so that I may gain more information in relation to the dining experiences as I have spoken to the restaurants and reception staff for information about your comments but they cannot remember any occurrences of meal being returned. I look forward to hearing from you and discussing your stay. Regards Craig
Stayed for two nights. Room comfortable and large bathroom was well appointed. Room key was personalised and enabled me to charge meal back to my room easily. Staff friendly especially Liz. General Manager was very helpful.
Thanks Bryan M for your comments. We are glad you enjoyed your stay and took the time to provide a review of your stay. It is always great to receive personalised feedback when a member of staff has provided great customer service. It also shows that the customer service levels within the property are set and maintained by the Managers. We are all proud of the property we work at and the level of service provided stems from this. Thankyou again Bryan M for taking the time and look forward to welcoming you back soon. Craig C
Friendly staff, clean rooms, great place to stay, I highly recommend this property. Food offers you a good selection and prices are reasonable. I have stayed here many times and never had a complaint.
Thanks James E for taking the time in providing us with your feedback of your experiences within the Mercure Gladstone. A great product can not be sustained unless there is consistency in service and the product provided within the restaurants as well as the rooms. It is great that these aspects see you returning. We hope to make this your home away from home. See you on your next visit to Gladstone. Regards Craig Conley General Manager
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