Hotel - Grand Mercure Dongguan Houjie
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Grand Mercure Hotel

Grand Mercure Dongguan Houjie

GZ SZ Highway Dongguan Exit 
523940  DONGGUAN
CHINA

209 reviews
TripAdvisor Rating Based on 209 reviews
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Select your dates 431.00 CNY
Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Massage
  • Babysitting on request
  • Golf (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air Conditioning
  • SHENZHEN AIRPORT
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Massage
  • Babysitting on request
  • Golf (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)

Catering

  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 6 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The Deluxe Rooms and Suites are elegantly designed with the comfort for the businessmen and leisure travelers. All rooms are furnished with electronic door lock, comfortable sofa ,LCD-TV, high-speed internet access, in-room safe, mini bar and so on.Conveniently located at the Dongguan exit on the Guangzhou-Shenzhen expressway, the Grand Mercure Donguga Houjie is just only 25 mins by car from the Shenzhen Airport.

  • 250 rooms
  • 88 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Airconditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • Opening windows
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

Our customer reviews for Grand Mercure Dongguan Houjie

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 209 reviews
PPMAGETO 2015/05/31
« Good Hotel - Good Staff »

Good Hotel Well located outside of the Canton Fair crowd but still very accessible. They have useful shuttle to go to Canton Fair. The staff is very kind, renewed floors room are perfects and breakfast and dinner buffets are excellent. The singers during dinners are good and play good western music . A special mention to Clara at the front desk, kind and efficient.

Manager D, Guest Relations Manager at Grand Mercure Dongguan Houjie by ACCOR, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Grand Mercure Dongguan Houjie. It is always a pleasure to receive positive feedback.   Clara would like to thank you very much for remarking the quality of her services. We are very pleased to hear that you had a great stay at the Grand Mercure Dongguan Houjie. I shared your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.   Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.   Sincerely, Aman Singh, Guest Relation Manager.

AshleySarah63 2014/03/15
« Accor Hotel? »

Dont expect executive privileges if you book and executive room or suite because there are none. The executive lounge has not been open in 3 years at least! For our stay this time the swimming pool was closed for the whole stay. If I had known at booking I would have stayed somewhere closer to the new station or the town centre or the factory we were visiting. Some English spoken especially by Julie in the Senses Restaurant, but not always able to make myself understood. Room cleaning was a bit hit and miss but good on the whole. After being asked to pay at the hotel despite already paying at booking the final bill was actually correct. Will probably stay at the Pullman, Dongguan Forum next time.

Manager D, Manager at Grand Mercure Dongguan Houjie by ACCOR, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Grand Mercure Dongguan Houjie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We also trained our crews to make sure this never happen again. Could you please tell me more regarding the Loyalty issue? Your feedback are very important to me as I am striving to improve the quality of service of our staff. we are pleased to inform that we started a full renovation program and very soon our first new guest rooms will be ready. This year, the rest of the new infrastructures will open one by one including a new restaurants and a new lobby. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aman, Guest Relation Manager, Grand Mercure Dongguan Houjie

chanpat 2013/12/03
« PRICE IS REASONABLE - BUT ROOM A BIT OLD & SMALL »

This hotel was acquired by Accor group recently, however the room & fittings were not new....room is a bit small (although stayed in executive floor) - no executive lounge facility.....the corridor was dark.....however price was reasonable.

Simon Z, Guest Relations Manager at Grand Mercure Dongguan Houjie by ACCOR, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Grand Mercure Dongguan Houjie. It is always a pleasure to receive positive feedback. We are happy to inform you that the hotel started a full renovation program. Very soon our first new guest rooms will be ready. This year, the rest of the new infrastructures will open one by one including a new fitness center, new restaurants and a new lobby. I shared your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Have an excellent day. Best Regards, Aman

Wallwallis 2013/11/03
« Nice hotel »

Stayed here for business trip. Everyone in the Dongguan area knows about this new hotel. They mentioned that this is the most expensive hotel in this area. The lobby is huge and the decor on the lobby's ceiling is quite spectacular. The design of the room is quite similar to the Pullman hotels. Haven't tried the restaurants in this hotel. This hotels is huge but is quite empty. There's a night market and supermarket across the street.

Simon Z, Guest Relations Manager at Grand Mercure Dongguan Houjie by ACCOR, responded to this review

Dear Sir, We are very pleased to hear that you appreciated our hotel .We are happy to inform you that the hotel started a full renovation program. Very soon our first new guest rooms will be ready. This year, the rest of the new infrastructures will open one by one including a new fitness center, new restaurants and a new lobby. We will looking forward to you. Have a excellent day.

880Barry 2013/09/04
« Grand Mercure Dongguan Houjie »

Excellent in every aspect from rooms layout ,comfort, service of rooms and service in the restaurants. It is a credit to the management of the Hotel to have achieved this. Also good help from the Concierge desk also in particular Peter.

Simon Z, Manager at Grand Mercure Dongguan Houjie by ACCOR, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Grand Mercure Dongguan Houjie. It is always a pleasure to receive positive feedback. Peter would like to thank you very much for your the strong congratulations and encouragements. He was very pleased meeting you.We are very pleased to read that you appreciated the quality of our services and the comfort of the rooms. We are happy to inform you that the hotel started a full renovation program. Very soon our first new guest rooms will be ready. This year, the rest of the new infrastructures will open one by one including a new fitness center, new restaurants and a new lobby. Your comments have been shared with all our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aman, Guest Relation Manager Grand Mercure Dongguan Houjie

nkcheng 2013/08/25
« Could be better »

potentially a good location once the interchange completed. short of walking street as Kang Le Nan road. the money spent is justified by the existing facilities which are inadequate.....but upgrading is on going...lets see the 2nd visit...

Simon Z, Manager at Grand Mercure Dongguan Houjie by ACCOR, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Grand Mercure Dongguan Houjie. It is always a pleasure to receive positive feedback. We are very pleased to read that you appreciated the quality of our services and the comfort of the rooms. We are happy to inform you that the hotel started a full renovation program. Very soon our first new guest rooms will be ready. This year, the rest of the new infrastructures will open one by one including a new fitness center, new restaurants and a new lobby. Your comments have been shared with all our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aman, Guest Relation Manager Grand Mercure Dongguan Houjie

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