Hotel address
Jl M H Thamrin No 59Jakarta Pusat
10350 JAKARTA
INDONESIA
How to reach the hotel
GPS :S 6° 11' 36.60'' E 106° 49' 25.30''
Contact the hotel
- Tel. (+62)21/31921111
- Fax. (+62)21/31923333
- reservation@pullmanjakartaindonesia.com
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Pullman Jakarta Indonesia Thamrin CBD - hotel reviews in Jakarta
Hotel code: 8491
Accorhotels.com customer reviews in partnership with TripAdvisor
"nothing greatnof the hotel"
3rd February 2013, Ottapalam, Mumbai (Bombay), India
it is okay and nothing great . Thes ervice was okay and it is close to the biggest mall.The security seems to be intimidating. Good location and good food.Nothing much for vegeterains . the bar is not exciting.
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Management responseDear Ottapalam,Thank you for your review and your complements on our food and location. We know the security can be a little intimidating but it is unfortunately a necessity in Jakarta. We would like to let you know that we are undergoing a full renovation of our hotel that will be finish by the end of this year. There will be lots of exciting new concepts to discover and we hope that you will be staying with us again to see all the changes.Kind Regards,Bening Setara BulanQuality & Attitude Manager
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"Great in all ways except the hot shower"
25th January 2013, Singapore, Singapore
Everything on my stay was great at this newly renovated hotel, including the service and quality of room service food.However, the hot water pressure was intermittent on all 3 occasions I showered. It alternate between from very cold to very hot, and I suspect it has got to do with inconsistant hot water pressure. It was always a "shower dancing" session. Jumping out of the water whenever it turns cold. (I stayed at 11th floor, the top premier-room floor).
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Management responseDear guest,Thank you very much for taking the time to write this review. We are very grateful that you communicated with us on your stay and we sincerely apologize for the inconvenience caused by the water pressure. We assure you that we are doing everything we can to improve ourselves. Thank you also for your compliments on our staff and our food.We are looking forward to welcoming you again soon.Kind regards,Bening Setara BulanQuality & Attitude Manager
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"The best hotel"
9th January 2013, HARRY F, Yogyakarta
The best hotel that I've ever stay at hotel, Everything is very good, Nice/friendly staff, Clean room and large room, Have nice bathtub, Good view from the room ( Bundaran HI view ), Good location ( near from bundaran HI, plaza indonesia, grand indonesia, sarinah thamrin, monas, gambir station ), Delicious food.... Recommended hotel... We will stay here again next time.
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Management responseDear Harry,We are deeply thankful for such a review and for you taking the time to write it. Your compliments on our staff, our rooms, our dining experiences and our location is a great motivation for us to continue putting in our best efforts towards our guests.We look forward to welcoming you again soon,Kind regards,Bening Setara BulanQuality & Attitude Manager
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"One day is never enough!"
9th January 2013, RonaldoStevanus, Surabaya
I stayed here for one night (2-3 January 2013) with my fams.. The hotel is Good,it's just take a few minutes walking from Grand Indonesia and Plaza Indonesia mall through the bridge. The food in the hotel is very delicious.. They served so many kind of food,from Indonesia,japan,India,western,and many more. The room is not too large,but it's so clean and comfortable.. Oh yeah, I like the gym center so much because all of the fitness equipment is so modern.. Just stay at here with no worry :D
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Management responseDear Mr. Ronaldo,Thank you very much for taking the time to write such an appreciative review on our hotel. We are delighted to read that you enjoyed your experience with us and we hope that next time you will be able to stay more than one day!Kind regards,Bening Setara BulanQuality & Attitude Manager
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"Do you like children !!!"
5th January 2013, Gilles59Lille, Lille
Very good location , right in the center of Jakarta . Perfect for shopping and visit the city. Room a little bit small , very nice and professionnal staff . Good food , swimming pool , sauna , gym etc... But many indonesian families stay there with kids screaming and playing in corridors or elevators at any time of the day , and of course very early in the morning. The point is that parents and staff of hotel don't really care about trouble caused. Very bad education ! For this only reason I think I will never go back there !
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Management responseDear Gilles,Thank you for taking the time to write a review about us and for having appreciated our staff’s work and efforts. However, it is true that children can sometime be a handful and we are very sorry to hear that your stay was not as comfortable as you wished because of that.We hope to welcome you soon to our hotel that will be completely renovated in within the year.Kind regards,Bening Setara BulanQuality & Attitude Manager
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"Best location"
22nd December 2012, Moseslombok, Mataram
Just walk to the 2 big malls, but u have to across thebridge and so tiring if u go With family but taxi Can take u near or far. Superior Room not too good ITS too expensive comparing With other hotel. Stay deluxe or suite thats best.
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Management responseDear Moses,First of all, we greatly appreciate the time you took to write a review about our hotel. Furthermore, thank you for your compliments on our location as well as on our Deluxe Room and our Suites. We are very sorry to hear that you weren’t satisfied with our Superior Room and we would like to let you know that we are currently under renovation so that, before the end of 2013, all our rooms will be improved.We hope to see you again soon.Kind regards,Bening Setara BulanQuality & Attitude Manager
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"Excellence and friendly Hotel"
21st November 2012, Salim3361, Muscat, Oman
The great impression of this hotel was firendly, convience, helpful, respect and with high standard of security services. I felt really secure and safe in and out of the hotel permisses. Security staff not only performed thier atmost role and also extreme fiendly and helpful. All receptional staff including customer relation manager were highly experience in their role of business.I really love to come back and stay in this hotel again early next year.
View management response »
Management responseDear Guest,It is always a pleasure to receive positive feedback and your kind words have been passed on to our teams, particularly to customer relations manager who made your stay a pleasant one. At Pullman Jakarta Indonesia, we strive to make guest stay in our hotel be more safe and secured, therefore we do our constant effort of strengthening our hotel security.Thank you for your constructive comments.Best Regards,Bening Setara BulanQuality & Attitude Manager
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"great central location."
18th November 2012, balkisaali, singapore
will deifnitely stay here again because of it central location ,friendly staff and excellent club facilities.The buffet breakfast is very varied and delicious. Once the renovations are over I am sure it will deserve the 5 star rating.
View management response »
Management responseDear Guest,Thank you for your positive feedback! It is a great pleasure to know your stay at our hotel was nice and pleasant. This encourages us to keep up our efforts, ensuring the service we provide always meets your expectations. Best Regards,Bening Setara BulanQuality & Attitude Manager
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