Hotel Novotel Banjarmasin Airport
Jl Ahmad Yani Km 27 No 1A
Kota Banjar Baru
Jl Ahmad Yani Km 27 No 1A
Kota Banjar Baru
Set your bags down in 4-star comfort at family-friendly Novotel Banjarmasin Airport hotel, a 10-minute free shuttle ride from the terminals. Relax in your quiet contemporary room while the kids have fun on the lobby computer games. Re-energise with a workout in the well-equipped fitness centre and a dip in the courtyard pool at Novotel.
The hotel is surrounded by tourist attractions like Martapura Diamond Market, Lok Baintan Floating Market, also beautiful recreation places such as Riam Loksado, Batakan Beach and Samber Gelap Island as hidden paradise of South Kalimantan .
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
The rooms offers a contemporary ambience and is both functional and adaptable, making it truly a comfortable place for all your living needs.You will find a contemporary ambience in this functional and adaptable room. Novotel room is a trully a spacious place of living. Perfect for all your needs
An unforgettable experience ! Large, well-designed, the suite includes two bedrooms and a bathroom. It offers unbeatable facilites: two flat screen TV's, bathrobes and unlimited access to our fitness center. Up to 2 adults and 2 children.
Enjoy modern decor and ergonomic comfort : A modern spacious room with King bed, en suite bath/shower, sofa bed, ergonomic work area, 2" LCD TV with internet access, broadband connection, hair dryer, minibar, tea/coffee. Up to 2 adults and 2 children.
Escape from the stresses of the busy city life and indulge in our fresh and relaxing ambience.
Reviews collected from customers who booked on AccorHotels.com
I am disappointed for not getting the Ibis Business privileges of the rate for max of 4 rooms booked under my name ..kindly look into these matter. we supposed to get 10% off from the bill.According the hotel they already given the best rate ...
Dear Valued Guest, Warmest greetings from Novotel Banjarmasin Airport, We sincerely appreciate you taking the time to inform us of your recent experience in Novotel Banjarmasin Airport. I regret that the speed of services did not meet your expectation. Your feedback is extremely valuable to us as it helps us improve the quality of our service to better meet your needs. Please rest assured that training for all staff will be emphasized to prevent this type of incident from happening again. However, I would like to inform you that the benefit/privileges of Ibis Business Card is only valid for IBIS Hotel, not in NOVOTEL. That is why we can only gave you the best rate but not for the 10% discount. I thank you for your kind sharing and we look forward to welcoming you again soon in Novotel Banjarmasin Airport. Yours faithfully, Anastasia Damayanti General Manager Novotel Banjarmasin Airport
this is my first time stayed ini novotel banjarbaru. i think cleanliness, comfort, the rooms are all good but for the food should be improved. The location is very near airport but a little bit far to Banjarmasin city maybe around 30-45 menit by car depend of traffic
Dear Mr. WoeJo, Warmest greetings from Novotel Banjarmasin Airport, We would like to thank you for taking the time to complete our Guest Comment card following your recent visit at Novotel Banjarmasin Airport. We are pleased to read that you had an enjoyable stay in our hotel. It is encouraging as our guest’s satisfaction is our primary concern. We regret that our food offer did not meet your expectations. Your suggestion has been carefully noted by our Food and Beverage Manager and Executive Chef, and will be taken into account for the next review. Your feedback is extremely valuable to us as it helps us improve the quality of our service to better meet your needs. We hope we will have the pleasure of welcoming you again soon in Novotel Banjarmasin Airport. Yours faithfully, Anastasia Damayanti General Manager Novotel Banjarmasin Airport
Novotel Banjarmasin, the room so clean, the bathroom so nice. It is near to airport and spend time half hour to city Banjarmasin, the price cheaper than the other hotels. For breakfast, the foods good.
Dear Ms. Endang, I would like to thank you for choosing Novotel Banjarbaru as your accommodation choice during your recent stay in Banjarmasin City and for taking the time to share your comment. I was pleased to read that you appreciated the friendliness and assistance of our staff and enjoyed your visit in our hotel. It is always encouraging for us that our guest are satisfied with our services as it is what we strive for everyday. We all look forward to welcoming you again on your next visit to Novotel Banjarbaru. Warm regards, Anastasia Damayanti General Manager
Enjoyed my stay in Novotel recently. Didnt get the same poolside perks as the first time, and was situated bit far from the pool itself despite the upgrade charge (as supposedly the rooms facing the pool were full... but oddly nobody came in or out of those rooms throughout my stay). Nevertheless the reception team during my check-in and check-out were superb--friendly and warm. And the room service boys were cordial and professional.
Dear Mr.Tony,SgSingapore, Warm Greeting from Novotel Banjarbaru Airport Hotel ! It is such a nice pleasure to received your review that you were enjoying yourself choosing again Novotel Banjarbaru Airport for your accomodation choice and experiencing all good things during the stay. We would like to extend to you our apologies because you didn't get the same poolside perks as the first time, and was situated bit far from the swimming pool. However , we will be more pay attention about that. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. It allows us to ensure and improve the quality of service we want to offer our guest. Looking for welcoming you again on your next visit to Novotel Banjarbaru Airport. Kind Regards Anastasia Damayanti General Manager..
Nice and Clean hotel, the room good and good service too. The hotel is very near to Airport, just 5-10 minutes by car, and the hotel provide Free Airport Shuttle service as well. This hotel is ok for business or leisure.
Dear Mr.Xonic, Warm greeting from Novotel Banjarmasin Airport Hotel ! We are thanking you to you for staying at Novotel Banjarmasin Airport hotel and spending your valued time to write and post your positive impression upon staying. It is so delighted to see you having good time during your stay and appreciated with hotel facility and hotel services. We will share this comment to our staff to give more motivation to always keep up the good services by taking good care of our hotel guest and its lovely property as well. Once again thank you very much, and we are looking forward to the joy to welcoming you again during your next visit Kind Regards Anastasia Damayanti General Manager
near airport and banjarbaru, the best choice to visit banjarbaru but quite far if visit banjarmasin. clean room, nice staff, new hotel and need to improve the garden. breakfast was good with variety of food
Dear Mr.Darmanto, Warm Greeting from Novotel Banjarbaru Airport Hotel ! It is such a nice pleasure to received your review that you were enjoying yourself choosing Novotel Banjarbaru Airport for your accomodation choice and experiencing all good things during the stay. We also thank you for your kind advise about our garden need to be improved to make the surrounding to be more peacefull and beautiful as well. This meets with our hotel concepts design for natural living and a hotel with resort appeals. Looking for welcoming you again on your next visit to Novotel Banjarbaru Airport. Kind Regards Anastasia Damayanti General Manager..
Luxury, excellent services, very strategic location for the business trip, those are Novotel Banjarmasin, South Kalimantan. It is located near by the airport, Banjarmaru those make you could help you to arrange the business trip to the project area in Martapura, Tanjung, Batu Licin, as well as Banjarmasin.
Dear Mr.Adrian Mulk Warm Greeting from Novotel Banjarbaru Airport Hotel ! It is so pleased to hear you appreciated with the hotel facility and enjoyed during your stay at Novotel Banjarbaru Airport, and sharing with us. This will give us more motivation to always deliver good services to all hotel guests each and every day in order to keep to be the most comfortable hotel in the area. We thank you for your kind attention and looking forward to welcoming you again soon when you visiting Banjarbaru. Kind Regards Anastasia Damayanti General Manager.
Clean, comfort, cozy room, friendly staff, beautiful swimming pool and lobby. Nice design. Location very near to the airport and near to Martapura Market also. I'm very happy to stay there and wanna back someday.
Dear Ms, Neneng Warm Greeting from Novotel Banjarbaru Airport ! What a nice feelling to see you having positive impression about Novotel Banjarbaru Airport Hotel and above all you were happy and enjoying during the stay. We will share your comment with our hotel team to give them all more motivation and keep up the good work for hotel guest only ! Once again thank you for sharing with us, and looking for other chance to welcome you again when you visiting Banjarbaru . Sincere Regards Anastasia Damayanti General Manager
Despite the drizzling weather that weekend, my stay in Novotel Banjarmasin was particularly a memorable one. For one, the president was in town and even dropped by Novotel for lunch. But also, the kind GM Bapak Riganda extended his gracious welcome by upgrading my room to the poolside cottage. Splendidly captured in my pictures here. The breakfast spread was very good and the staff everywhere (literally wherever you bump into them, regardless of role or station) made me feel like a VIP---very polite and fluent in communicating to guests. Brilliantly coordinated and synchronized to the movement to each guests---like a spontaneous dance. The front desk staff were particularly delightful---making me feel i was in a upbeat urbane setting, when in fact i was kilometers away from the bigger cities. Everyone was on their ten toes, delighting guests and always with a ready smile. As for the room, i cannot put them in proper description without directing you to the photos. The photos can speak for themselves---superbly clean, very comfortable, tastefully designed, and perfect for a week-long holiday indeed. But sadly for me, my stay was only for a day or so. But definitely, i will plan another stay in Novotel Banjarmasin, and maybe next time, throw a room party as well.
Dear Mr. Tony Sg, Hoping this email finds you all well ! We are so excited to read you spent nothing but a delighful splendid hotel experience during your stay at Novotel Banjarbaru Airport Hotel, and above all you paid attention in every detailed about our services and its facility you were encountered while staying. Thank You so much for sharing with us. As new hotel opening, our hotel services might not able to reach a "flawless" yet, but ensure we are commited to get close to it and be the most comfortable hotel in the area Banjarmasin-Banjarbaru. Once again thank you and we appreciated it so much, Looking forward to welcome you again soon at Novotel Banjarbaru Airport Hotel Sincere regards Anastasia Damayanti General Manager
Hotel is just 2 km from Banjarmasin airport with nice equipped room. it's perfect for stopover before going out to others town area in Kalimantan. Hotel have good swimming pool and friendly staff. internet is free with fair speed.
Dear Mr. Pete, We are so pleased to see you having good times while staying at Novotel Banjarbaru Airport recently and appreciated the hotel facility and its services. As the "landmark" in the area, we are striving for not only providing the nice place to stay, but also delivering the good services each and everyday. Once again thank you very much for sharing your good impression and we wish you to welcome you again soon convenient. With Regards General Manager
Dekat sekali dengan airport, very nice room and comfy, and Kids Clubnya! membuat my belle betah. A pool with fun depth for belle and me, makes us very please to come again and stay in novotel once more!
Dear Ms.Yun and Family, Warm Greeting from Novotel Banjarmasin Airport, Banjarbaru We thank you for choosing Novotel as your accommodation choice during visiting banjarmasin with your beloved family. Most of all, we are realy pleased to see you appreciate with our hotel facility and you spent your time with joyfull Looking forward to welcome you and your family again soon at Novotel Banjarmasin Airport, Banjarbaru, South Kalimantan Sincerely Yours Riganda Togatorop General Manager
Stayed at the Novotel Banjarmasin October. My stay at this hotel was very pleasant. The room was very comfortable and in good order. The food in this hotel was very pleasant and of a high standard. Staff were generally very pleasant and well trained.
Dear Trevlyn, Warm greeting from Novotel Banjarmasin Airport. Thank you for posting your experience upon staying at Novotel Banjarmasin. We are so pleased to see you appreciated and enjoyed with the hotel facility and its staffs services delivered to you during staying at Novotel Banjarmasin recently. We are surely share this to all hotel staff to give them all more motivation to always perform good hotel services to all hotel guests. Once again thank you, and we are all looking forward to welcome you again soon. Sincerely yours Riganda Togatorop General Manager.
The hotel itself is quite nice, but sadly not in line with their service level. 1. When i treat a VIP Guest for dinner in their restaurant, the bill was rejected to be charged to my room due to lack of deposit when i check in. Fyi i've already deposit 5 Mil and the F&B check itself is only around 500k. The deposit should be more then enough to cover the room bill for 3 nights and all the F&B taken. Apparently there's a mixup between the FO computer and restaurant computer. Can you imagine the embarressment i have to endure in front of my VIP Guest ? 2. I've already requested for early breakfast 1 day before, for all 3 rooms i booked, because of our early flight departure. I've also reconfirmed this order the night before the departure. Sadly one of the VIP Guest didnt receive the food, and when i try to contact the restaurant....no one answer the phone, when i try to contact the room service.....no one answer, and finally when i tried to contact the Front office......also no one answer. Either this hotel is entirely run by ghost or there's no employee whatsoever. The VIP guest leave the hotel early in the morning with nothing to eat, and again the embarrasement continue. 3. ALL the staff employee are busy treating the flight attendant and pilot of our flag carrier airplane with their utmost respect while they are neglecting the true customer that also paid the hotel with money. 4. Trully not worth a 4 star hotel.
Dear Mr. Joe, Hope this email finds you well. We appreciated for bringing to us your unpleasant experrience you went through during your stay at Novotel Banjarmasin Airport. Rest assured, the service you had encountered did not anyway reflect our ussual standard of services at all, and this issue cause us very deep concerns. Please accept our deep apologies for this matter happened to you. As the new hotel opening, we have been trying in progress to improving and developing all our guest contact staff to always deliver good service level with good coordination through all departement/outlet concerned, without making it different to be more important or less important when it comes to service the guests. We sincerely hoping this unfortunate experience that our staff undeliberately delivered to you , will not impair your trust to Novotel banjarmasin. To restore your confidence, we would be more than happy to provide you 0ne night complimentary Pool Side room(Including breakfast for 2) during your next visit to banjarmasin. If we can be any of assistance, please do not hesitate to let us know. And we are looking forward to welcoming you again with the better hotel services delivered. Sincerely Yours Riganda Togatorop General Manager.
very slow process in check in & check out procedures. 1 of our room ready at 3pm and the other one ready at 4pm. the room is not clean enough. we told the receptionist to have late check out around 3pm but around 2 o'clock our key card can't be used to enter to our room.
Dear Ms. Yuliana, Thank you for sharing your inconvinient experience with us. We are asking you for apology for the process check in / out which did not meet with your expectation. Please be informed, the standard check in time in novotel banjarmasin is at 2 PM, while the check out time is at 12.00 noon. But upon room availability, upon guest request, we can help our guest to do early check in before 2PM . During the rush hours of hotel full occupancy especialy when there is group, sometimes, we are unable to serve our guest to do check in time 2PM sharp. But we always try to do the best to cope with the situation for guest convenient. Once again we are sorry for this matter. We are hoping to welcome you again soon with the better services delivered to you. Sincerely Yours Riganda Togatorop General Manager.
Hotel with good view, like resort in the town, near from Ariport Syamsudin Noor (I think only 1 km for entrance, services good, so sad but room any mosquito, breakfast good variety and one more is swimming pool...I LOVE I!!
Dear Mr. Richard Simamora, Hope this email finds you all well, It is so pleasant to see you happy and having good times during your recent stay at Novotel Banjarmasin Airport ( August 2013), and all hotel facilities meets with your needs, especialy our breakfast services and our outdoor with resort appeals swimmingpool. We surely share this good reviews to our staff. In regards, mosquito you noticed in your room, we ask your for apology for this " disturbance", be ensure it will be followed up soon accordingly with our pest control to avoid such again. Once again thank you for your reviews, and we all are looking for the chance to welcome you again on your next visit to the lovely of Novotel Banjarmasin Airport Hotel. Sincerely Yours, Riganda Togatorop General Manager.
Amazing pool and the lobby was spacious ,the food are ok but not recommend for western menu cause the portion was very little and the steak sandwich a bit hard (too expensive of what it is). Very close to the airport and they offer transport from hotel to the airport. Not happy with the housekeeping as they forgot to clean the coffee mug/cup in day 2 also the cleaning time.
Dear Sir / Madame, Thank you for taking your time to write to us regarding your recent stay at Novotel Banjarmasin. We are happy to see you enjoyed and appreciated with our outdoor pool with resort appeals and the spacious gorgeous lobby areas. Therefor, we have also taken into deep concerns, regarding the western food presentation and our housekeeping make room services that you have experienced..Please accept our apologies for this mattter. Rest assured, that we have coordinated with the housekeeping manager and food & beverage manager to rectify and improve the service standard of make up room services and western food presentation. We look forward to welcome you again on your next visit to Novotel Banjarmasin. Thank You. Yours Sincerely Riganda Togatorop General Manager.
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