Hotel - Mercure Koh Chang Hideaway
section.presentation.hotel.accorhotels
Mercure Hotel

Mercure Koh Chang Hideaway

111/1 Moo 1 Tambol  Amphur Koh Chang  TRAT 
23170  KOH CHANG
THAILAND

647 reviews
TripAdvisor Rating Based on 647 reviews
Check Prices
Best price guarantee
From
From 1403.00 THB Non member rate
From 1403.00 THB Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Check Prices
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
  • Air Conditioning
  • TRAT AIRPORT
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
  • Private beach

Catering

  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 2 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 141 rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Crib on request
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Security peephole
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Koh Chang Hideaway

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 647 reviews

PharuehatK 2017/01/28
« Worst hotel facility & cleanness I ever stay in my entire life »

Worst hotel facility & cleanness I ever stay in my entire life. (Deluxe Room, Ocean View) - Room quite old and a lot of broken doors. - You need to flush the toilet twice or more. - Hot shower depends on its mood. - Extremely noisy A/C even at the lowest fan speed. - Many spot of dirty stain in the room. - After making up the room (I didn't ask for that) I found coffee stain on the glass, I alway clean it myself before use. - Very old kettle, I mean old. - I found crock roach flying from above the freezer. Please note that, there is stinky toilet smell after AC turned on (we can smell it for few minutes) probably leaking from the upper floor . Caution: there's is sockets right above the bed, beware of your child to touch or put fingers in there by accident!! Lovely staff and taking care very well, friendly & helpful. I'll give them very good service Good luck.

MCKC_Management_Team, General Manager at Mercure Koh Chang Hideaway Hotel, responded to this review

Dear Sir/Madam, We would like to thank you for the valued feedback of your stay. We have taken note of your comment for our future improvement. Hoping that we would have an opportunity to welcome you back to our hotel for your next holidays in Koh Chang. Sincerely yours, Chaiwat Onlahoong General Manager Mercure Koh Chang Hideaway

tomhofmann 2016/11/28
« Excellent - nothing to complainn about! »

Excellent hideaway place, spacious area, perfect service; try the restaurant - you will get value for money. . In case you stay longer you might wish a greater variety of music at beach bar - sometimes real oldies.

MCKC_Management_Team, General Manager at Mercure Koh Chang Hideaway Hotel, responded to this review

Dear Sir/Madam, We are delighted to hear of your pleasant experience when stayed in our hotel.We would share your positive feedback to our team to keep up their good work performance.Hoping that we would have an opportunity to welcome your back to our hotel for your next holidays in Koh Chang. Sincerely your, Chaiwat Onlahoong General Manager Mercure Koh Chang Hideaway

Mathias K 2015/12/24
« Fantastic »

Easily one of the best resorts I have stayed in (and the best on Koh Chang). Friendly staff, good food, very relaxing surroundings and services. Well worth a longer stay. The name 'hideaway' is well deserved, as you forget the rest of (rather touristy) Koh Chang quickly, The only drawback is that the return trip had to start rather early due to the predicted (and accurately so) wait at the ferry back to the airport. Would have loved to spend ore of the last day.

MCKC_Management_Team, General Manager at Mercure Koh Chang Hideaway Hotel, responded to this review

Dear Sir/Madam, We are delighted to hear of the pleasant experience of your stay. We hope that we would have an opportunity to welcome you back to our hotel for your next holidays in Koh Chang. Sincerely yours, Chaiwat Onlahoong General Manager Mercure Koh Chang Hideaway

granpa2 2014/11/17
« Wedding anniversary »

A lovely quiet hotel away from the hustle and bustle of the main town centre. Staff very friendly and attentive. Food was of high quality, both western and Thai cuisine. Private beach was safe and relaxing.

MCKC_Management_Team, General Manager at Mercure Koh Chang Hideaway Hotel, responded to this review

Dear Sir/Madam, We are pleased to hear of your positive comments and your pleasant stay during visit to our Mercure Koh Chang Hideaway. We hope that we would have an opportunity to welcome you back to our hotel again for your next visit to Koh Chang. Sincerely yours, Chaiwat Onlahoong General Manager Mercure Koh Chang Hideaway

Panit81 2014/10/05
« Family Island Vacation »

Great hotel in a quiet beach locaton which was perfect for our stay in a Ocean front room. Good choices of dishes at the breakfast buffet with variety of western and local dishes. Swimming pool was very nice, perfect for our 3 year old daughter who loves to spend all day splashing around. Hope to return again in the near future.

MCKC_Management_Team, General Manager at Mercure Koh Chang Hideaway Hotel, responded to this review

Dear Sir/Madam, We are pleased to hear of your pleasant stay during visit our Mercure Koh Chang Hideaway. We hope that we would have an opportunity to welcome you back to our hotel again when you next visit to Koh Chang. Sincerely yours, Chaiwat Onlahoong General Manager Mercure Koh Chang Hideaway

Tristar1011500 2014/08/26
« Mercure koh chang »

Well i dont really have comments for this hotel only that its consistent with the mercure that im familiar with. Could use a little help with outdoor features...pools etc. i think overall a its good stay

MCKC_Management_Team, General Manager at Mercure Koh Chang Hideaway Hotel, responded to this review

Dear Sir/Madam, We are pleased to hear of your pleasant stay during visit at Mercure Koh Chang Hideaway. We hope that we would have an opportunity to welcome you back to our hotel for your next visit to Koh Chang. Sincerely yours, Chaiwat Onlahoong General Manager Mercure Koh Chang Hideaway

Ongsa S 2014/07/06
« Private hotel »

This location is nearly end of Koh Chang. Even, faraway from the nightlife, pub or convenient store. But anyway you can enjoy the beach and pool all day. The room is too big and clean. There have small karaoke available in the hotel.

MCKC_Management_Team, General Manager at Mercure Koh Chang Hideaway Hotel, responded to this review

Dear Sir/Madam, We are pleased to hear of your pleasant stay during your visit at Mercure Koh Chang Hideaway. We hope that we would have an opportunity to welcome you back to the hotel for your next visit to Koh Chang. Sincerely yours, Chaiwat Onlahoong General Manager Mercure Koh Chang Hideaway

JimJumBKK 2014/06/30
« A nice quiet resort »

This is a nice hotel if you want to get away form everything on your holiday, it have some nice swimming pools, nice beach and looks nice. Some of the rooms should been refurbished now, the hotel have been around for some years, but it is still ok, it is clean. This time I was put in a room that had direct access to a maybe 40 meter long swimming pool. It was nice and I think kids will love this room, the parents can sit and relax same time they have an eye on the kids swimming. Earlier I have stayed in private pool villa at this hotel which also was very nice and fun. The hotel have bar/resturant/room service/laundry, so you really do not need to go anywhere else then just stay here and relax. A great resort in the Koh Chang.

MCKC_Management_Team, General Manager at Mercure Koh Chang Hideaway Hotel, responded to this review

Dear Sir/Madam, We are pleased to hear of your pleasant stay during your visit at Mercure Koh Chang Hideaway. We hope that we would have an opportunity to welcome you back to our hotel for your next visit to Koh Chang. Sincerely yours, Chaiwat Onlahoong General Manager Mercure Koh Chang Hideaway

Rohinsharma 2014/06/08
« Great experience »

Stayed at the pool villa for my honeymoon. The room was excellent, great facilities. Very clean room, jacuzzi and the pool. Very calm and serene surroundings. Perfectly lives up to the title of Hideaway. Awesome beach and sea access. Very nice buffet breakfast spread. Over all very good stay and great value for money.

MCKC_Management_Team, General Manager at Mercure Koh Chang Hideaway Hotel, responded to this review

Dear Sir/Madam, We are delighted to hear of your pleasant stay during your visit at Mercure Koh Chang Hideaway. We hope that we would have an opportunity to welcome you back to our Mercure Koh Chang Hideaway in the near future. Sincerely yours, Chaiwat Onlahoong General Manager Mercure Koh Chang Hideaway

JimJumBKK 2014/05/09
« Top Resort »

I booked this hotel on the accorhotels website, the planned was to go with my daughter, but change of planes made me go alone. This is a very nice resort with 2 swimming pools, a nice beach and nice surroundings. I was upgraded to a pool villa which I enjoyed allot. Jacuzzi and private swimming pool was great. I think this hotel is a great choice for couples and families as well as for someone who wants to relax alone.

MCKC_Management_Team, Manager at Mercure Koh Chang Hideaway Hotel, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Koh Chang Hideaway. It is always a pleasure to receive positive feedback. We will never stop improvement of our quality of service and hope to welcome you again very near in the future. Yours Sincerely, The Management,

Ray P 2014/04/08
« Relaxing break »

The hotel provided the perfect setting for a relaxing break. Set away from the busier areas of the island, the hotel had all that was needed to un wind. The pools are good, the setting pleasant and the rooms fairly spacious and clean. Breakfast was good and there were a number of good, inexpensive dining options in the area for other meals

MCKC_Management_Team, Manager at Mercure Koh Chang Hideaway Hotel, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Koh Chang Hideaway. It is always a pleasure to receive positive feedback. Your comment already share with our team. we are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We do hope to welcome you back to stay with us again very near in the future. Yours Sincerely, The Management Team.

See more In partnership with

Web-users rating

Other web-users rate our hotel

Book your stay in this hotel
Best price guarantee
From
From 1403.00 THB Non member rate
From 1403.00 THB Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
Best price guarantee
Check Prices