Mercure Serpong Alam Sutera 4 stars

Customer review rating (ALL Rating) 4.4/5 766 reviews

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Mercure Serpong Alam Sutera - Image 1
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Mercure Serpong Alam Sutera - Image 3
Mercure Serpong Alam Sutera - Image 4
Jl Alam Sutera Boulevard Kav23, Serpong, South Tangerang, 15325 TANGERANG, Indonesia

Description

Hotel extras

  • Surrounded by Alam Sutera's Best Restaurants, Shopping Malls and Hospital

  • Easy Access to Indonesia Convention Exhibition and Soekarno Hatta International Airport

  • Enjoy complimentary minibar in all rooms

  • Free bicycles rent to explore Alam Sutera's greenery

  • Free PS4 Facility at Lobby, Playground near Pool area and Special Welcome Drink for Kids

Our accommodation(s)

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Hotel location

Mercure Serpong Alam Sutera

Jl Alam Sutera Boulevard Kav23, Serpong, South Tangerang
15325 TANGERANG
Indonesia

GPS:-6.244335, 106.651789

Telephone
Fax +62 21 29668658

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

MINT & PEPPER

Experience a delightful dining moment with our fresh look of Mint & Pepper Restaurant. With touches of modern and contemporary urban elements, it will bring fresher nuance and cozy atmosphere to you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  766 reviews

TripAdvisor Rating  5.0/5  3,182 reviews

Love to stay here

TripAdvisor rating 5.0/5

Vinna V TripAdvisor review

Incredible experience.... I stay here for 1 nite with my family. The front office team greet us warmly. Since we arrived at the lobby, pak Fauzy help all my luggage.the manager Pak Angga, personally approach us. Then I would like to say thank you so much for Shalila, the one who prepared the wonderful setup inside my room. She noticed we travel with 2 kiddos, when we entered the room... there was a small tend complete with a box of kids hampers. My kids so excited. Then Shalila also wroted beautiful wording on the mirror. Thank you Shalila.... you are successfully created memorable experience to us. This hotel located at alam sutera area. And the hotel also still have green view from my room. PS4 at the lobby area and kids activities. The best place to staycation. Thank you Mercure... thank you front office team

good stay

Customer review rating 4.0/5

Novianti Families - Confirmed reviews ALL

good stay for the weekend, but the breakfast just ordinary, needs improvement.

Good stay

Customer review rating 4.5/5

Kengwah Business - Confirmed reviews ALL

Hotel was great and good location.

Dear SIH KENG W., Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you for staying with us during your visit to Alam Sutera and taking the time to share your positive review with us. We are very pleased to know that your stay was an enjoyable one. Your satisfaction towards our service will be shared to the entire team to ensure the good service will remain in the future. Looking forward to welcoming you back at our hotel hopefully at the soonest time. Our best regards, Jessica Uekermann General Manager

Superb

TripAdvisor rating 5.0/5

Shanindya TripAdvisor review

One of my favorite hotel to go to in serpong area. The hotel is nice with is view and love the ambience. Great pool , location, and food. Room was clean and spacious. Thanks Meisy in front desk for the hospitality. I look forward to stay here in near future.

Dear Shanindya, Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you for staying with us during your visit to Alam Sutera and taking the time to share your positive review with us. We are very pleased to know that your stay was an enjoyable one. Your satisfaction towards our service will be shared to the entire team to ensure the good service will remain in the future. Looking forward to welcoming you back at our hotel hopefully at the soonest time. Our best regards, Jessica Uekermann General Manager

Good stay

Customer review rating 4.5/5

Joanne N. Business - Confirmed reviews ALL

well clean on room and all staffs are friendly and would come back again.

Dear JOANNE N., Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you for staying with us during your visit to Alam Sutera and taking the time to share your positive review with us. We are very pleased to know that your stay was an enjoyable one. Your satisfaction towards our service will be shared to the entire team to ensure the good service will remain in the future. Looking forward to welcoming you back at our hotel hopefully at the soonest time. Our best regards, Jessica Uekermann General Manager

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Other web-users rate our hotel

  • 308 reviews 9.5/10 Location
  • 464 reviews 7.6/10 Room
  • 596 reviews 9/10 Service
  • 11 reviews 9/10 WiFi
  • 255 reviews 7.8/10 Cleanliness
  • 157 reviews 7.6/10 Breakfast
  • 57 reviews 9.7/10 Pool
  • 9 reviews 0.8/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.