Hotel - Mercure Bali Legian
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Mercure Hotel

Mercure Bali Legian

Jl Legian No 328  Legian Kelod Kuta  Kuta, Bali 
80361  BALI
INDONESIA

1,097 reviews
TripAdvisor Rating Based on 1,097 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Indoor unheated pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor unheated pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s

Catering

  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 321 rooms
  • 321 non-smoking rooms
  • 17 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Bali Legian

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 1,097 reviews
Jamie D 2017/06/20
« Poor service »

Got to the hotel at 1am then waited 45mins to be checked in, was then told i needed the card i made the orginal booking on which i didnt have so was made to write a letter stating that my old card should be used it may be fraud etc etc, we werent showed where the room was nor were our bags taken up. Got to the room and no drinks in the mini bar so not even cold water... the room was only tidied each day rather than cleaned which meant ants all over the place. Other than that nice setting

Mercure B, Guest Relation Supervisor at Mercure Bali Legian, responded to this review

Dear Jamie D, Warmest Greeting from Mercure Bali Legian We greatly appreciate the sincere review you post on Trip Advisor following your recent stay experience at Mercure Bali Legian. We would like to extend our sincere apologies for the issues you have experienced during your stay with us. Please rest assured as I have gone through your constructive remarks with our Housekeeping and Front Office teams for their immediate actions. Also, we would be pleased to hear from you at gr@mercurebalilegian.com to try to get a second chance to impress you. We hope you will let us accomodate you once more in near future. Best Regards, Melisa Guest Relation Supervisor gr@mercureballegian.com

Thirag 2017/05/15
« How Convenient »

Hotel excellently placed in Bali's main tourist area. Room very neat and tidy. Easy acces for breakfast and to the pool. Staff exceptionally helpful, especially around the pool/dining area. Welcomed by staff for full moon celebration and to see traditional Balinese dancing put on by hotel. Many thanks

Mercure B, Guest Relation Supervisor at Mercure Bali Legian, responded to this review

Dear Thirag, Thank you for your wonderful review! On behalf of the entire team, we would like to thank you for your kind feedback. We are very glad to know that the products, services and facilities provided were up to your expectations, and most importantly to make you feel at home. Once again thank you for sharing your comment, we hope to have the pleasure to welcome you back very soon for a lovely stay in the hearth of Legian. With very best regards, Melisa Guest Relation Supervisor gr@mercurebalilegian.com

helen388 2017/03/06
« Happy Holiday »

This is a wonderful hotel, its situated in the middle of Legian surrounded by shops and wonderful restaurants but really the hotel has everything. The spa is amazing the girls are so professional and at a really good price. Two beautiful pools where snacks and meals are available not to forget the range of cocktails. Yum Yum They did a buffet a couple of times a week under the stars at the roof top pool just beautiful also lovely meals available in the restaurant any time. The best thing about this hotel is the staff they really are the draw card for us, we loved them all.

Mercure B, Guest Relation Supervisor at Mercure Bali Legian, responded to this review

Dear helen388 , It is very pleased to read your great review! We are more than happy to know that you had a wonderful stayed with us and we are so pleased to hear that you were able to take full advantage of the hotel facilities we have offered. It feels great to know that our staff members gave you a friendly impression and had a positive impact in the overall of your stay. We are also delighted that our ideal location met to your interest. Once again thank you, see you very soon for your another visit to Bali! Best Regards, Melisa Guest Relation Supervisor

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