Hotel - Mercure Maidstone Great Danes Hotel
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Mercure Hotel

Mercure Maidstone Great Danes Hotel

Hollingbourne  Nr Maidstone 
ME17 1RE MAIDSTONE
UNITED KINGDOM

901 reviews
TripAdvisor Rating Based on 901 reviews
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Mercure Maidstone Great Danes Hotel

Mid-scale hotel for business trips or leisure

This 4-star Maidstone hotel is set in 26 acres of private grounds and has complimentary guest parking. Mercure Maidstone Great Danes Hotel is just minutes from junction 8 of the M20. Complimentary high speed WiFi is available in the 126 contemporary guest rooms and throughout the hotel. You can indulge yourself in The Brasserie and The Bar or unwind in the Feel Good Health Club. 13 meeting rooms welcome events for up to 600 people.

The hotel is just five miles from Maidstone East railway station. Bluewater, Europe's largest shopping centre, 23.5 miles away. The historic Leeds Castle is just next door. Ashford Eurostar terminal is 17 miles away and London is an hour by train from.

Hotel extras

This hotel boasts some of the finest conference facilities in the area and is an ideal location for a short break, located next to the beautiful Leeds Castle. The channel ports and Eurotunnel are less than an hour away.

Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • Indoor heated pool
  • Breakfast

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Beauty salon (Paying)
    • Hairdressing salon (Paying)
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Outdoor tennis court
  • Croquet
  • Ski hire facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 14 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Hotel - Mercure Maidstone Great Danes Hotel

Hollingbourne
Nr Maidstone
ME17 1RE
MAIDSTONE
UNITED KINGDOM

Tel: (+44)0844/8159045
Fax: (+44)0162/2735290

Check-in from 14h00
Check out up to 12h00
Access and transport
  • HOLLINGBOURNE : HOLLINGBOURNE
  • Maidstone Bus Station : 
  • LONDON GATWICK At 71.62km / 44.5 miles
  • PORTS TO FRANCE At 57.94km / 36 miles
  • HOLLINGBOURNE At 2.57km / 1.6 miles
  • MAIDSTONE EAST At 7.24km / 4.5 miles

GPS : 51.258732, 0.616822

Our rooms

All bedrooms feature an HD LED TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers.

  • Superior suite with 1 double bed and lakeside view
    Superior suite with 1 double bed and lakeside view

    One of our best rooms! Superior suite with lakeside view, flat-screen TV, complimentary high speed WiFi, Nespresso coffee machine, newspaper, robe and slippers. Sleeps 2 adults.

  • Classic family room for 2 adults and 1 child
    Classic family room for 2 adults and 1 child

    Classic family bedroom for 2 adults and 1 child with flat-screen TV, complimentary high speed WiFi, en suite bathroom, hairdryer and tea/coffee making facilities. Sleeps 2 adults and 1 child.

  • Classic family room for 2 adults and 2 children
    Classic family room for 2 adults and 2 children

    Classic family bedroom for 2 adults and 2 children, flat-screen TV, complimentary high speed WiFi, en suite bathroom, hairdryer and tea/coffee making facilities. Sleeps 2 adults and 2 children.

  • Classic room with 1 double bed
    Classic room with 1 double bed

    Classic bedroom with 1 double bed, flat-screen TV, complimentary high speed WiFi, en suite bathroom, hairdryer and tea/coffee making facilities. Sleeps 2 adults.

  • Classic room with 2 single beds
    Classic room with 2 single beds

    Classic bedroom with 2 single beds, flat-screen TV, complimentary high speed WiFi, en suite bathroom, hairdryer and tea/coffee making facilities. Sleeps 2 adults.

  • Privilege room with 1 double bed and lakeside view
    Privilege room with 1 double bed and lakeside view

    Upgraded bedroom with lakeside view, flat-screen TV, complimentary high speed WiFi, Nespresso coffee machine, newspaper, robe and slippers. Sleeps 2 adults.

  • 126 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 16 family rooms
  • 6 connecting rooms
    • 110/120 V AC
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Trouser press in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Telephone
    • Pay per view channel(s)
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

ARTS Restaurant
Lunch 12:00 - 18:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 18:30 - 21:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

ARTS Type of cuisine: International


Come and enjoy traditional and internationally inspired cuisine and a |selection of fine wines to compliment your meal at The Arts Brasserie, |in individually styled surroundings offering a relaxed atmosphere for an enjoyable dining experience.

Find out more and book
ARTS BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

ARTS BAR


Traditional & internationally inspired cuisine and selection of wines. Friendly & helpful service amongst individually styled surroundings which offer a relaxed atmosphere for an enjoyable dining experience. Live music most Friday & Saturday evenings.

See all our restaurants and bars

Your meetings and events

Mercure Maidstone Great Danes Hotel Meeting Room

Our meeting rooms


  • Number of meeting rooms: 14
  • Maximum size: 404 m2
  • Maximum capacity: 650
  • Maximum banquet capacity: 360

Our customer reviews for Mercure Maidstone Great Danes Hotel

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 3.5/5 Based on 901 reviews

wendoverian 2016/11/09
« Convenient if pricey on this occasion »

Returned to The Great Danes, a regular stopover though significantly more expensive than last time. A super king bed with an excellent mattress was a good find in a room that was satisfactory if undistinguished. The breakfast was good though on one morning not really hot enough, the dinner was good with a creative menu though wines were relatively expensive and little choice ( eg no pinot grigio).

Dominic D, General Manager at Mercure Maidstone Great Danes Hotel, responded to this review

Dear richard b Thank you for your review & all your comments which have been noted. Pinot Grigio is ever popular & we do offer one white & one Rose. Hope to welcome you back again soon. Yours sincerely, Dominic

LMMcI 2016/09/20
« Good but would like the manager to respond please »

Great location, great rooms and fabulous dinner. Breakfast was poor, I have reported this, and to date 3 days later, no response, I do not appreciate cold cooked breakfasts or being ignored would appreciate a response (sausage-gate!!)

Dominic D, General Manager at Mercure Maidstone Great Danes Hotel, responded to this review

Dear LMMcI Thank you for your positive comments about our location, room & dinner. We have launched our Autumn Brasserie menu which has some great winter dishes. I was sorry to hear that there was an issue with your breakfast, which I hope has since been resolved. If not, please contact me directly on 01622528565. Yours sincerely, Dominic

ian b 2016/09/11
« Indifferent staff »

I chose the 1/2 roast chicken off the menu. When it arrived it consisted of a leg only. I pointed this out to the waitress who went back into the kitchen to ask what had happened. She returned to inform me the chef had said they had changed suppliers and that this indeed was 1/2 a chicken. I asked if a chef was joking. No she replied. I asked if they would come into the restaurant and tell me this story. She came back with a chef who confirmed that it was due to a change in supplier! I said to him he must surely be joking. He said if I was unhappy he would take it away. He did. I can not understand what game was going on but it was comical but very unprofessional. No one seemed bothered at the hotel (apart from reception staff). Hovering around customers at 10.00pm, clearly wanting people to leave. I have stayed at this hotel several times purely out of convenience. The experience is always close to unacceptable. I will will not be returning.

Dominic D, General Manager at Mercure Maidstone Great Danes Hotel, responded to this review

Dear Ian, Thank you for taking the time to review your recent stay with us and I am very sorry we did not meet your expectations on this occasion. There has been a change in supplier to what is intended to deliver a superior product and the specification for the chicken may have deviated slightly, but on review, is currently correct. I have noted your other comments and am sorry this matter was allowed to escalate and appreciate your feedback, which has been shared with the team. Yours sincerely, Dominic

mereonjC 2016/07/21
« Not a place to stay in summer »

Was here for a friends wedding on one of the hottest days and the rooms were stuffy. No aircon in any of the rooms even the suites. Fan was no help either as it was barely functional. Everything else was ok. I think the fact that the rooms were stuffy and hot was a real downer.

Dominic D, General Manager at Mercure Maidstone Great Danes Hotel, responded to this review

Dear mereonjC Thank you for your review. It has been exceptionally hot in the South East over the last week or so. We do have air conditioning in the event rooms, but not currently in the bedrooms. We do provide fans & ventilate the rooms as far as possible. I hope you had a beautiful day at the wedding otherwise. Sincerely, Dominic

Nuta18UK 2016/05/20
« Comfortable bed with dated bathroom »

Stayed for two nights recently - basic room (some of the other rooms provide body lotion/shower caps and coffee machines). Bed comfortable however the bath and shower were not great - the wood was coming away from a panel on the bath and the tub itself looked like it had seen better days. Other rooms might have been in better condition

Dominic D, General Manager at Mercure Maidstone Great Danes Hotel, responded to this review

Dear Nuta18UK Thank you for your review We do have a number of different rooms & types and are always happy to offer alternatives whenever possible. The upgrade Privilege & superior rooms have enhanced contents such as the toiletries, coffee machine, robes & slippers. Thank you for pointing out the lose bath panel which the maintenance manager will attend to. With best wishes, Dominic

barrydw2016 2016/04/14
« Weekend @ Leeds Castle »

Stayed for one night. Check in very efficient and early. Hotel on staggered floors so be prepared to lug luggage up and down stairways. Room size ok but decoration dated. Didn't use restuarant @ night. Breakfast ok but small buffet area which is bit mixed up so congested and bit pain i.e toast one end counter jams the other. Food ok, though fairly limited, was being turned round quick & additionally took 20mins to recieve an order for a poached egg which came out overcooked. This are needs reviewing. Overall not a bad hotel but can get better for the money.

Dominic D, General Manager at Mercure Maidstone Great Danes Hotel, responded to this review

Thank you for your review & comments which are always appreciated. We have a number of different room types & always happy to offer alternatives whenever possible. We are continually working throughout the property & have recently refurbished over 60 bedrooms. Sorry you did not get to try the new Brasserie menu which is being very well received. Thank you for your comments regarding breakfast which have been carefully noted. Best wishes, Dominic

DawnaBaxter 2016/02/24
« Lovely weekend »

Very enjoyable stay. Rooms comfortable if a tad small. Pillows very firm but we asked for softer ones at 11.30pm on Saturday night and they were delivered within minutes. Lovely meal - v helpful staff esp our waitress Debbie. Ran out of sausages and eggs at breakfast on Sunday morning so a bit of a delay there. Lovely facilities. Would recommend The Windmill for dinner out - a 10 minute walk away.

Dominic D, General Manager at Mercure Maidstone Great Danes Hotel, responded to this review

Dear DawnBaxter Thank you for your review. I am pleased you enjoyed your visit & thank you for your kind comments about Debbie which of course have been passed on to her & encourage us all. We do aim to cook little & often to maintain freshness but appreciate your patience. Hope to see you back again soon. Best wishes

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