Mercure Maidstone Great Danes Hotel
ME17 1RE MAIDSTONE
ME17 1RE MAIDSTONE
This 4-star Maidstone hotel is set in 26 acres of private grounds and has complimentary guest parking. Mercure Maidstone Great Danes Hotel is just minutes from junction 8 of the M20. Complimentary high speed WiFi is available in the 126 contemporary guest rooms and throughout the hotel. You can indulge yourself in The Brasserie and The Bar or unwind in the Feel Good Health Club. 13 meeting rooms welcome events for up to 600 people.
The hotel is just five miles from Maidstone East railway station. Bluewater, Europe's largest shopping centre, 23.5 miles away. The historic Leeds Castle is just next door. Ashford Eurostar terminal is 17 miles away and London is an hour by train from.
This hotel boasts some of the finest conference facilities in the area and is an ideal location for a short break, located next to the beautiful Leeds Castle. The channel ports and Eurotunnel are less than an hour away.
GPS : 51.258732, 0.616822
All bedrooms feature an HD LED TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers.
One of our best rooms! Superior suite with lakeside view, flat-screen TV, complimentary high speed WiFi, Nespresso coffee machine, newspaper, robe and slippers. Sleeps 2 adults.
Classic family bedroom for 2 adults and 1 child with flat-screen TV, complimentary high speed WiFi, en suite bathroom, hairdryer and tea/coffee making facilities. Sleeps 2 adults and 1 child.
Classic family bedroom for 2 adults and 2 children, flat-screen TV, complimentary high speed WiFi, en suite bathroom, hairdryer and tea/coffee making facilities. Sleeps 2 adults and 2 children.
Classic bedroom with 1 double bed, flat-screen TV, complimentary high speed WiFi, en suite bathroom, hairdryer and tea/coffee making facilities. Sleeps 2 adults.
Classic bedroom with 2 single beds, flat-screen TV, complimentary high speed WiFi, en suite bathroom, hairdryer and tea/coffee making facilities. Sleeps 2 adults.
Upgraded bedroom with lakeside view, flat-screen TV, complimentary high speed WiFi, Nespresso coffee machine, newspaper, robe and slippers. Sleeps 2 adults.
Come and enjoy traditional and internationally inspired cuisine and a |selection of fine wines to compliment your meal at The Arts Brasserie, |in individually styled surroundings offering a relaxed atmosphere for an enjoyable dining experience.
Traditional & internationally inspired cuisine and selection of wines. Friendly & helpful service amongst individually styled surroundings which offer a relaxed atmosphere for an enjoyable dining experience. Live music most Friday & Saturday evenings.
Reviews collected from customers who booked on AccorHotels.com
I chose the 1/2 roast chicken off the menu. When it arrived it consisted of a leg only. I pointed this out to the waitress who went back into the kitchen to ask what had happened. She returned to inform me the chef had said they had changed suppliers and that this indeed was 1/2 a chicken. I asked if a chef was joking. No she replied. I asked if they would come into the restaurant and tell me this story. She came back with a chef who confirmed that it was due to a change in supplier! I said to him he must surely be joking. He said if I was unhappy he would take it away. He did. I can not understand what game was going on but it was comical but very unprofessional. No one seemed bothered at the hotel (apart from reception staff). Hovering around customers at 10.00pm, clearly wanting people to leave. I have stayed at this hotel several times purely out of convenience. The experience is always close to unacceptable. I will will not be returning.
Dear Ian, Thank you for taking the time to review your recent stay with us and I am very sorry we did not meet your expectations on this occasion. There has been a change in supplier to what is intended to deliver a superior product and the specification for the chicken may have deviated slightly, but on review, is currently correct. I have noted your other comments and am sorry this matter was allowed to escalate and appreciate your feedback, which has been shared with the team. Yours sincerely, Dominic
Was here for a friends wedding on one of the hottest days and the rooms were stuffy. No aircon in any of the rooms even the suites. Fan was no help either as it was barely functional. Everything else was ok. I think the fact that the rooms were stuffy and hot was a real downer.
Dear mereonjC Thank you for your review. It has been exceptionally hot in the South East over the last week or so. We do have air conditioning in the event rooms, but not currently in the bedrooms. We do provide fans & ventilate the rooms as far as possible. I hope you had a beautiful day at the wedding otherwise. Sincerely, Dominic
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