Mercure Inverness Hotel 4 stars

Customer review rating (ALL Rating) 3.8/5 815 reviews

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Mercure Inverness Hotel - Image 1
Mercure Inverness Hotel - Image 2
Mercure Inverness Hotel - Image 3
Mercure Inverness Hotel - Image 4
Church Street, IV1 1QY INVERNESS, United Kingdom

Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Set along the banks of River Ness, in the heart of Old Town

  • In-house bar & restaurant serving authentic local dishes

  • Wedding facilities capable of accommodating 160 guests

  • Central location, within 200 metres from Train Station.

Our accommodation(s)

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Hotel location

Mercure Inverness Hotel

Church Street
IV1 1QY INVERNESS
United Kingdom

GPS:57.478304, -4.226695

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

33 Church Street Brasserie

33 Church Street Bar and Brasserie offers traditional and internationally inspired cuisine, delicious desserts, a selection of fine wines and cocktails to complement your meal. In a relaxed atmosphere for an enjoyable dining experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  815 reviews

TripAdvisor Rating  3.5/5  662 reviews

Good location , gluten free sausages for breakfast

Customer review rating 4.5/5

James M. Solo - Confirmed reviews ALL

Enjoyable stay and all staff friendly

Dear James We very much appreciate your comments regarding your stay at the Mercure It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jason McLeod Operations Manager

loved it

TripAdvisor rating 5.0/5

Paradise423618 TripAdvisor review

wonderfull, staff brilliant, glad i wasnt at front. lovely river view....bit noisy on front at weekends but your bang in the middle of inverness, fri/sat night so expect a bit of noise,,,Rooms clean and nice ...would stay here again anytime....at back tho.

Dear Guest We very much appreciate your comments regarding your stay at the Mercure Inverness Hotel. It is always a pleasure to receive positive and constructive feedback. I will share your comments with the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to see you again very soon. Kind Regards Fraser Peterkin

Good location

Customer review rating 5.0/5

David W. Couples - Confirmed reviews ALL

Friendly staff

Dear David We very much appreciate your comments regarding your stay at the Mercure It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jason McLeod Operations Manager

Good location, Listen to Customer Needs

Customer review rating 4.5/5

Patricia Solo - Confirmed reviews ALL

Original room.was unsatisfactory and was provided with a very pleasant alternative which I greatly appreciated

Dear Patricia, We very much appreciate your comments regarding your stay at the Mercure Inverness Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, DG Duty Manager Mercure Inverness

Well located

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

The experience was average.

Dear Maxwell Thank you for taking the time to tell us about your experience at the Mercure I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jason McLeod Operations Manager

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Other web-users rate our hotel

  • 865 reviews 8.9/10 Location
  • 1,267 reviews 5.9/10 Room
  • 1,091 reviews 8.5/10 Service
  • 108 reviews 1.6/10 WiFi
  • 691 reviews 3.4/10 Comfort
  • 435 reviews 8.1/10 Breakfast
  • 385 reviews 6.6/10 Cleanliness
  • 302 reviews 5.4/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.