Hotel addressShipton Road
YO30 1XW YORK
How to reach the hotelGPS :N 53° 59' 38.43'' W 1° 7' 53.73''
Contact the hotel
- Tel. (+44)844/8159038
- Fax. (+44)190/4670311
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Mercure York Fairfield Manor Hotel - hotel reviews in York
Hotel code: 8342
Accorhotels.com customer reviews in partnership with TripAdvisor
19th February 2013, Jonathan L, Paphos, Cyprus
Made very welcome on arrival room clean good size. Very handy to get to York on Park and Ride.Breakfast was good aoart from the sausages which were a bit short on pork and heavy on filler. Dinning room staff very good and service was great.will return good valueJonathanView management response »
Management responseDear Guest,We are pleased to note that you felt very welcome upon your arrival to our hotel, and have enjoyed all the facilities on offer. We will be launching a brand new menu in the next few weeks, and look forward to you sampling all the new culinary delights which will be on offer. Thank you for taking the time in writing a review about our hotel.
"Great service, great value for money"
6th February 2013, RichWKent, Kent
This hotel was perfectly placed to see a bit of York while visiting relative in North Yorkshire. We had a spacious well equipped and quiet room (303), enjoyed excellent, good value, room service and a comfortable bed.Minor quibbles: tea and coffeee making facilities in the room were very welcome but please provide enough tea for two ; we only worked out how to regulate the heating towards the end of our second day. Please make clearer instructions more obviously available.View management response »
Management responseDear Guest,Thank you for taking the time to provide us with a review. We are pleased that you have found the accommodation facilities to your liking, and have taken your comments on board with regards to the suggestions you have brought to our attention.
9th November 2012, 72Peter72, Northampton, United Kingdom
We had a lovely stay at the Mercure: the room was spacious and well appointed; the food was first class (we had dinner one night and breakfast both mornngs). It was excellent value for money.All the staff were helpful and friendly.View management response »
Management responseDear Guest,We are pleased that you have enjoyed all the aspects of your stay, and would like to thank you fortaking the time and effort in providing us with a very lovely review.
"Great location - Mecure York Fairfield Manor"
29th October 2012, markwarburton20, Bolton, United Kingdom
This is a great place for shopping trips to the centre of York. There is a Park and Ride within half a mile away which gets you into York for £2.50 return. There is a designer outlet a few miles away which is worth a visit. The hotel has a modern feel to the reception area without compromising the traditional feel of the rest of the hotel. We really enjoyed our stay here.View management response »
Management responseDear Guest,We are pleased that you found our hotel, the accessibilty to and from York, and all the other benefits associated to the hotel to your liking. Thank you for taking the time in providing us with great feedback regarding your recent stay.
22nd October 2012
good location only a five minute drive from the tourist attraction, nice clean hotel, big rooms, walls are a bit thin as we could here the activities happening next door - need I say no more on that matter! No wifi in the rooms and a bit week in the lobby where you have to go for wifi access.View management response »
Management responseDear Guest,Thank you for your recent review. We are currently in the process of improving the wifi bandwith throughout the hotel, with the aim of providing all our guests with a seamless and more streamlined added benefit of complimentary internet usage.
15th August 2012
The hotel was first class and we will definately be staying again. The staff were polite and efficient and made our stay an enjoyable one. Breakfast was very good, well cooked with plenty of choice. There is a pub 5 mins walk from the hotel which serves food. York is a 15 minute drive away.Use the park and ride which is a mile or so from the hotel, on the way to York, cost £5 per couple for a return ticket, with free parking!!! untill 8.30pm, (6.30pm Sunday).View management response »
Management responseDear Guest,Thank you for writing such a lovely review. Even though the hotel is based just outside of York, it is central to some of the most beautiful attractions in York. We are pleased that you have enjoyed all the aspects of your stay, and your positive comments will be communicated to all the staff.
"Visit to Mercure York Fairfield Manor August 2012"
10th August 2012, ajandpm, Hemel Hempstead
Excellent Hotel. Rooms are more than just standard hotel sleeping boxes. Our family room had enough comfortable seating so we didn't have to sit on the beds as in many places.Staff were professional, helpful and friendly. Breakfast was really excellent.Pity the Accor Online Booking Website doesn't work to the same high standards as this hotel. Will definitely visit again but next time we will book direct.View management response »
Management responseDear Guest,Thank you for highlighting your concerns to us during your recent stay. Your comments have been addressed, and we would like to thank you for the positive comments regarding the hotel and the staff.
"Excellent, good value hotel"
25th July 2012, theflyn, London, United Kingdom
Easy and free parking at the hotel make this a good option for visitors to York as it is close to the park and ride for York city centre with its anti-car attitude. It is close to the out-of-town shopping outlets of Monk's Cross and Clifton Moor (which has a Cineworld multiplex and several restaurants) and gives easy access to the ring road for trips around Yorkshire. The staff were friendly and welcoming; all areas clean; very comfortable bedroom; flat screen TV; easy-to-use free wifi in lounge; excellent buffet and to order breakfast. I would like to say that it was quiet - but I had a man mowing the lawn right outside my ground floor window at 8 am, but I'm sure that doesn't happen every day and it was otherwise quiet.View management response »
Management responseDear Guest,We would like to apologise for the fact that you were disturbed during your stay with us, and trust that this experience has not marred your opinion of the hotel. As you have enjoyed all the other aspects of the hotel, we would like to thank your for your recent review.
"Lovely hotel handy for visiting York"
23rd July 2012, DorsetTraveller56, Poole, United Kingdom
A good experience overall. Very convenient for the Park and Ride for visiting York. Slightly marred by our room facing the A19 which could be noisy during the day time. Not too bad at night, but the trucks start around 7am. Would not put us off going back, though, but would probably request a room on the other side, facing the grounds.View management response »
Management responseDear Guest,The Park and Ride certainly is an added benefit, and we are glad that you have enjoyed most aspects of your stay. We would be more than accommodating to ensure you receive the best possible service upon your return to York.
17th July 2012, Lindsey568, Manchester, United Kingdom
My family enjoyed our short stay and were very pleased with the standard of the hotel and the service we received.View management response »
Management responseDear Guest,We are pleased that you were satisfied with the overall standard of the hotel and the service provided, and look forward to your return in the not too distant future.
"Business trip York Fairield Manor."
7th June 2012, p4tcj, Oxford, United Kingdom
An intersting mix of an old building with a new extension. The original rooms of the old building are worth having a look at - som beautiful old panelling. Bedroom was comfortable, well appointed and very clean as was the bathroom.Optedfor dinner in the hotel - food was good and staff were delightful. Breakfast - good value for money - and good selection available from the buffet. Excellent value for the money we paid.View management response »
Management responseDear Guest,The beauty of the hotel, as well as its extraordinary history, dates back to 1725. We are pleased that you were able to view some of it's character, and would like to thank you for your kind comments about the food and service.
"mercure shipton rd york"
26th May 2012, fairplay101054, Hemel Hempstead, United Kingdom
This is the best mercure I have stayed in grounds,decor ,food cleanliness ,service excellent room looked out onto a courtyard cant win them allView management response »
Management responseDear Guest,Thank you for taking the time to write a review about our hotel. We are extremely pleased that you have enjoyed all the aspects of your stay, and trust that any other aspects of your stay was to your liking.
15th May 2012, Hezza-74, Northop, United Kingdom
This is a lovely hotel and very reasonable. It is just outside of York (only a few minutes drive in really) but because of that you have free parking which is very helpful. The rooms were big and clean and the staff were very helpful and friendly. We were staying in York for a funeral and the staff ensured that we could have a extra hour in our rooms after normal check out for us to get ourselves ready. We also met people in the hotel bar and had no problems with noise etc. Breakfast was very nice as well and you could help yourself to as much as you wanted.Overall I would definately recommend this hotel.View management response »
Management responseDear Guest,Thank you for your recent review. We are pleased that you have found our facilities to your liking, and trust that you have enjoyed all the additional services provided.
6th May 2012, WhiskersPerthUK, Perth UK
Clean hotel and good room. Staff are extremely friendly and helpful. Breakfast was very good although dinner was not particularly good perhaps my choice was a bad one. Service was friendly and prompt in the dining room and bar.View management response »
Management responseDear Guest,Thank you for your recent comments regarding your stay. Our breakfast options are plentiful, and we are very proud of the service we have to offer. We are disapponted to learn that dinner was not to your liking, but we trust that you have enjoyed all the other aspects of your stay.
"Good value. Excellent stay."
19th April 2012, 52CarolS, Bedford, United Kingdom
The rooms are a good size and great value for money and quiet. The breakfast is worth the money. But the real selling point is the staff. From reception, to bar and restaurant staff, they were without exception, courteous, friendly and helpful. Recommended.View management response »
Management responseDear Guest,We are extremely appreciative and thank you sincerely for your kind comments about the staff and the service provided. Moreover, we are especially pleased to know that you have enjoyed the breakfast provided, the quality of your accommodation, and all the other aspects of your stay. Your positive feedback will definitely be communicated to all the members of our valued staff.