Mercure York Fairfield Manor Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 835 reviews

Mercure York Fairfield Manor Hotel - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • Free Onsite Parking

  • 9 Dedicated Meeting Rooms For Up To 120 Guests

  • Wedding Facilities Capable Of Accommodating 120 Guests

  • 18th Century Manor House With Original Features

  • 10-Minute Drive From York City Centre

Our accommodation(s)

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Hotel location

Mercure York Fairfield Manor Hotel

Shipton Road, York
YO30 1XW YORK
United Kingdom

GPS:53.994009, -1.131592

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

FAIRFIELD BRASSERIE

Dine at Fairfield Brasserie. Choose from a collection of tasty dishes prepared using fresh ingredients grown in our own herb garden and locally sourced produce. To compliment your meal, choose from our selection of fine wines or a cocktail.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  835 reviews

TripAdvisor Rating  4.0/5  1,760 reviews

Tired and Dirty

TripAdvisor rating 1.0/5

N2729 Business - TripAdvisor review

Having changed rooms due to cleanliness issues I was shocked to discover the second one was even worse , can only be described as very poor , dead flies on the window sills, dust on the bed , a dirty cup on the floor had been used previously to trap an insect , bath dirty to name a few , dont bother asking for the suites they aren’t worth the extra money !! Tried to call reception several times no answer really poor service.

Good location could do with a tweek

Customer review rating 3.5/5

Gareth Couples - Confirmed reviews ALL

Check travel review

Dear Gareth, Thank you for taking the time to share your feedback, please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope to welcome you back soon again. Sincerely, Team Mercure York

Great location

Customer review rating 5.0/5

Alex Solo - Confirmed reviews ALL

loved the hotel lobby, and breakfast was great

Thank you for your lovely feedback! We’re delighted that you enjoyed our hotel lobby and breakfast. Your satisfaction is our priority, and we look forward to welcoming you back soon!

Very good hotel, good staff, highly recommend using this hotel if your staying around York

Customer review rating 4.0/5

Andrew P. Families - Confirmed reviews ALL

The rooms were well presented, tidy, neat and clean, the heating was on high, very high, it's not a complaint, I'd rather be warm than cold. The management team was all very helpful and welcoming, the buffet breakfast is 1 of the best I have ever come across in a hotel in the UK, would highly recommend Mercure York to any traveler.

Dear Andrew, We really appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Mercure York

Lovely staff

Customer review rating 4.5/5

Benjamin C. Couples - Confirmed reviews ALL

Friendly hospitable team. Nice hotel. Little tired room but still perfectly fine. We took a dog so maybe got an older room, however large and clean. Not keen I’d shower curtains tho 🤪

Dear Ben, We really appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Mercure York

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Other web-users rate our hotel

  • 571 reviews 9.2/10 Location
  • 1,395 reviews 6.5/10 Room
  • 1,340 reviews 8.5/10 Service
  • 54 reviews 5.4/10 WiFi
  • 643 reviews 8/10 Breakfast
  • 488 reviews 7.2/10 Cleanliness
  • 384 reviews 5.3/10 Vibe
  • 18 reviews 9.6/10 Wellness Area

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