Mercure Swansea Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 475 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Located just three miles from Swansea city centre

  • Feel Good Health Club with a fitness suite.

  • The Brasserie restaurant serves international cuisine

  • 9 meeting rooms which accommodate up to 120 guests

Our accommodation(s)

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Hotel location

Mercure Swansea Hotel

Phoenix Way, Swansea
SA7 9EG SWANSEA
United Kingdom

GPS:51.654547, -3.912013

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE BRASSERIE

Soak up the atmosphere in our restaurant and enjoy inspiring views over the surrounding area. Choose from a diverse collection of mouthwatering dishes prepared using fresh and local produce. Don't forget to try one of our delicious desserts too.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  475 reviews

TripAdvisor Rating  4.0/5  493 reviews

£12 in taxi to swansea main town and beech

Customer review rating 5.0/5

Haydn C. Friends - Confirmed reviews ALL

Excellent room, hotel , bar and staff made it a perfect stay while visiting Swansea

Dear Haydn c., We very much appreciate your comments regarding your stay at the Mercure Swansea Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Harding-Jones General Manager

Good

Customer review rating 3.5/5

Gwenllian Families - Confirmed reviews ALL

Good location, quiet. Food choice in bar disappointing but good breakfast and nice helpful staff.

Dear Gwenllian L., We very much appreciate your comments regarding your stay at the Mercure Swansea Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Harding-Jones General Manager

Customer review rating 4.5/5

Rachael Business - Confirmed reviews ALL

Good clean rooms and restaurant was good

Dear Rachael T., We very much appreciate your comments regarding your stay at the Mercure Swansea Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Harding-Jones General Manager

Lovely Hotel

TripAdvisor rating 5.0/5

AFEP30 TripAdvisor review

Just wanted to say a big thank you for our recent stay. Summer; the two Kelly’s and the young lad in the restaurant were all really lovely and looked after us so well. The hotel is lovely; as is Swansea as a whole! Nice lake close by the hotel which is ideal for a walk after the lovely breakfast. The hotel is in a great location; easily accessible from the M4; the city centre and the sea front.

Dear AFEP30, Thank you for your kind review further to your recent stay with us, and it was great to hear that you found the team to be super helpful, and enjoyed the local area. I will also pass on your comments to the particular people you mentioned, and thank you once again for taking the time to feedback with your experience. best regards Ian

Great stay

TripAdvisor rating 4.0/5

craigb251081 TripAdvisor review

Came to mercure swansea for work training. The staff have been amazing. Particularly sarah, summer and mitchell (courtesy of red wine guy 🤣🤣🤣🤣🤣) . Ate breakfast here daily and dinner in the evenings, the food quality was great. The room comfortable and cleaned daily, with good amenities

Dear Craig, Thank you for your kind review further to your recent stay, and i will pas on your comments to the team. Best regards ian

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Other web-users rate our hotel

  • 249 reviews 9.2/10 Location
  • 659 reviews 6.1/10 Room
  • 627 reviews 8.7/10 Service
  • 16 reviews 6.9/10 WiFi
  • 309 reviews 8/10 Breakfast
  • 278 reviews 5.8/10 Food
  • 267 reviews 5.9/10 Cleanliness
  • 203 reviews 4.8/10 Amenities

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