Hotel addressWhitchurch Road
CH3 5QL CHESTER
How to reach the hotelGPS :N 53° 11' 7.86'' W 2° 50' 52.96''
Contact the hotel
- Tel. (+44)844/8159001
- Fax. (+44)1244/333437
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Mercure Chester Abbots Well Hotel - hotel reviews in Chester
Hotel code: 8329
Accorhotels.com customer reviews in partnership with TripAdvisor
"Weekend in Chester"
18th September 2013
We had a lovely stay this hotel, staff were extremely helpful, room was lovely. Large buffet breakfast choice. Location was fine, only a short taxi ride into the centre or the is a park and ride right next door.Only thing I can possibly fault, and it was far outweighed by the positives, is that the walls were extremely thin, you could hear every conversation in the neighbouring rooms.View management response »
Management responseDear Trip AdvisorThank you for your recent review of the Mercure Chester Abbots Well on Tripadvisor.comI was delighted to read that you enjoyed your stay with us, please be assured that I will pass your kind comments onto the team, I know that they will all be delighted to read your feedback. Once again, thank you for your feedback and we look forward to having the pleasure of welcoming you back to the hotel in the future.Why not follow us on twitter @mercurechester or like us on Facebook at ‘Mercure Chester Abbots Well’ for special offers and information.Yours SincerelyJames Lake
"One Night Stop Over"
18th September 2013, derufini, London, United Kingdom
Stopped over for a night to visit Chester Town the following day.Over all was ok - water pressure in the shower was a bit low.Had the usual noise from people up and about at 5:30 - 6:00 am, perhaps going to work after a stop over?Also if you arrange to have a newspaper delivered in the morning make sure they give you a knock on the door as it may end up being nicked by some low life otherwise.Perhaps I should have opted to have the Telegraph or Guardian delivered as they would have left them alone knowing they could not read the big words -Scum everywhere and just for a paper.Informed reception - They said they would look into it.View management response »
Management responseDear Trip Advisor Thank you for taking the time and trouble to post your feedback on Tripadvisor following your stay at the Mercure Chester Abbots Well Hotel.I was pleased to read that you found the hotel to be suitable for you, but disappointed that on this occasion we did not exceed your expectations. I have noted your constructive criticism as your feedback is very important to us as we continue in our search for excellence.I do hope that you will return to the Mercure Chester Abbots Well Hotel in the near future.Yours sincerelyJames Lake
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.