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Mercure Wetherby Hotel

Mid-scale hotel for business trips or leisure

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Hotel - Mercure Wetherby Hotel
See : the photos

Practical information

    • Wi-Fi at the hotel
    • High-speed internet
    • Private outdoor parking
    • Bus/coach parking area - Paying
    • Wheelchair access
    • Reduced mobility rooms: 3
    • 100% non-smoking hotel
    • Children Menu at the restaurant - Paying
    • Early Check-in - Paying
    • Half-Board - Paying
    • LATE CHECK-OUT - Paying
    • Full Board - Paying
    • A 2-course Menu at the restaurant - Paying
    • Champagne - Paying
  • Number of rooms: 103
  • Hotel location: Suburb
  • Main point of interest: WETHERBY RACES (2.41 km)

Mercure Wetherby Hotel - hotel reviews in Wetherby

Hotel code: 8328 customer reviews in partnership with TripAdvisor

Mercure Wetherby Hotel: 1.0 out of 5 stars "Would not go back"

18th September 2013, Josie130, Birmingham, United Kingdom

Quite frankly I was appalled ! Having booked 2 studio rooms for myself and my Mother, my Mothers room had huge cobwebs hanging from the ceiling, the curtains were falling off, the light in the bathroom was not working and neither was the television. The curtains were rehung after complaining, the television was not repaired or replaced, the cobwebs remained and only 1 bulb in the bathroom was replaced. My room had 3 bulbs not working in the main room, the desk lamp was broken and had to be propped up against the wall, an empty wine glass was left in the room after "cleaning ". For the price we paid..... I would not go back

View management response »

Management responseDear Guest, Thank you for taking the time to tell us about your stay at the Mercure Wetherby Hotel, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. If you would like to discuss this matter in more details please do not hesitate to contact me on Kind Regards, Mark Hoyland General Manager
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1. Lowest prices found over the following seven days.
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.

Hotel classifications (1 to 5 stars for France) correspond to criteria laid down by local regulations.