Hotel - Mercure London Watford Hotel
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Mercure Hotel

Mercure London Watford Hotel

A41 Watford Bypass 
WD25 8JH  WATFORD
UNITED KINGDOM

937 reviews
TripAdvisor Rating Based on 937 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Massage

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 15 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Our rooms

All bedrooms feature an HD LED TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers.

  • 215 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Trouser press in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • Phone with 2 handsets in room
    • Crib on request
    • Pay per view channel(s)
    • Iron in room
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure London Watford Hotel

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.0/5 Based on 937 reviews

Michele D 2016/11/29
« Happy with this hotel »

Very happy with the service. Upgraded which is always nice. Courteous and smiling Receptionist. My check in was smooth, breakfast was plentiful and checkout was quick and efficient. I'd easily recommend this hotel

Allan P, General Manager at Mercure London Watford Hotel, responded to this review

Dear Michele D, Thank you for your wonderful review of our hotel. Your words were a pleasure to read and it is wonderful to know that you felt so well cared for by our great team of professionals. I am very happy that you enjoyed your room, restaurants and service. Your review is highly valued and we welcome constructive feedback from all our guests in order to ensure we deliver the highest standard of service possible. I hope we are able to welcome you back to The Mercure London Watford again soon. Kind regards, Raj Singh

Richard B 2016/11/23
« Party venue »

Stayed overnight after a party at the hotel. The function room was excellent for a large party. The bedroom was comfortable and clean. Breakfast was very good, and we had no problems. I would recommend this hotel .

Allan P, General Manager at Mercure London Watford Hotel, responded to this review

Dear Richard B, We very much appreciate your comments regarding your stay at the Mercure London Watford Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raj Singh Hotel Manager

percy911 2016/11/06
« The hotel needs a major refit »

I will never stay at this hotel again if may have Been good 20 years ago but it needs a major over haul the beds were hard pillows terrible the restaurant was not good unless you liked currys not a good experience will not book there again out of choice

Allan P, General Manager at Mercure London Watford Hotel, responded to this review

Dear percy911,, Thank you for taking the time to tell us about your experience at the Mercure London Watford Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Raj Singh

DanielPK 2016/10/17
« Old and tired »

The hotel greets you with a bright, modern(ish) looking lobby but just a few steps later, you find yourself in a maze of a hotel, with poorly signed corridors, questionable decor and, at least for me, an old, tired bedroom with stained ceiling tiles, dodgy electrics and which did't even include a bedside table or iron/ironing board. I'm almost positive that the wing I was in used to be the old smoking wing as the smell of cigarette ash was pervasive and unpleasant. At least the staff were friendly and helpful but I didn't appreciate being charged for a breakfast that I didn't have when I checked out and I can't understand why I had to use the same EFTPOS device to pay with my card that I'd used to check-in a few days earlier. Overall, where it counted, the hotel missed the mark.

Allan P, General Manager at Mercure London Watford Hotel, responded to this review

Dear DanielPK, Thank you for being our guest and for taking the time to share your comments. It is great to know that you were able to appreciate our staf service staff were friendly. However, I was concerned to see that you were not impressed with the overall condition of the hotel. I would like to apologize for any inconvenience these issues may have caused you during your stay. We take all feedback seriously as these will help us keep track of the things that will benefit from additional attention Again, thank you for staying with us and I hope that we would have another chance to accommodate you again in the future. Regards, Raj Singh Hotel Manager

Paul M 2016/08/30
« Mercure watford »

Regular Stayer here throughout the Football season. Always the first choice when choosing where to stay. Am ambulant disabled and the staff are so accommodating. From when you first arrive at reception to any of the service areas, breakfast, the bar, the staff are always ready with a smile and a willingness to help make your stay the best possible.

Allan P, General Manager at Mercure London Watford Hotel, responded to this review

Dear Paul M, Hat’s off to you too, Paul! Thank you for such an outstanding review. Our team takes great pride in not only personalizing every stay, but offering assistance whatever the situation. I truly appreciate you mentioning my reception team as well. It is great to know that the genuine care that you felt from our team resonated and we are incredibly fortunate to have team members like these working with us! Glad that you were able to enjoy the lovely amenities that we offer, and the scrumptious breakfast! Again, I can’t thank you enough for such a glowing review. I can’t wait to welcome you back personally to Mercure Watford. Regards, Allan & Team

whitbyladYorkshire 2016/06/25
« A few issues. »

Nice modern hotel, easy to locate and with free parking. Mysteriously sited outside the town, a taxi ride in costing around £15 each way. As with many Mercures, no air conditioning in the rooms. Open windows let in aircraft noise from nearby airfield, and if, like us, your room overlooks the centre court area, you will have all the noise from the swimming pool patrons to enjoy. Restaurant bright with standard Mercure fare and prices. Note for Club Accord members: you will need to ask for your complimentary drink, and your only free newspaper choice is the Daily Mail! Reception staff listening skills are not great, and you will have to check your bill on leaving - we had prepaid the room but were still charged for it.

Allan P, General Manager at Mercure London Watford Hotel, responded to this review

Good morning WhitbyLad Thank you for your 4* review after your recent stay with us which looked on the whole like you enjoyed your time with us. It is always great to receive all types of feedback so that we can ensure we are delivering a great guest experience and we will take on board your comments and discuss this with the team. Once again, thank you and we look forward to seeing you back at the hotel again soon. Regards Allan

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