Hotel addressOld Gloucester Road
BS36 1RP BRISTOL
How to reach the hotelGPS :N 51° 32' 20.55'' W 2° 31' 24.50''
Contact the hotel
- Tel. (+44)844/8159063
- Fax. (+44)1454/777447
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Mercure Bristol North the Grange Hotel - hotel reviews in Bristol
Hotel code: 8323
Accorhotels.com customer reviews in partnership with TripAdvisor
"Relaxing stay with extremely welcoming staff"
6th January 2013, TexasEngineer, Amiens, France
My wife and young daughter spent 3 nights at the Mercure Grange Hotel. It was a very pleasant experience. We were looking for a relaxing and quiet vacation with easy access to some daily sight seeing (Bath, Bristol. Stonehenge). We thouroughly enjoyed our stay. The entire staff was very friendly and we were treated as welcome guests in a beuatiful country house. The Mercure franchise has done a great job not making this feel like a sterile chain property.View management response »
Management responseDear Guest,We very much appreciate your comments regarding your stay at Mercure Bristol North The Grange Hotel. It is always a pleasure to receive positive feedback. We really are thrilled with your feedback and delighted to hear that you all had a relaxing time with us. Sorry you couldn’t join the New Year's Eve party, perhaps next time!I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards,Mehmet KandemirGeneral Manager
12th July 2012, Cornwall
Stayed here for one night over the weekend. Lovely location just right close to Bristol but far enough that was nice and quite. Think that we picked the wrong weekend as was a big wedding on and our room was right at the top of the hotel would be no good for someone who had trouble walking. That said was nothing to complain about clean tidy and everything you needed but was tired and very hot, this is something that they must be aware of as was a big fan in the wardrobe.Maybe if we went when it was quieter would be better the wedding had a disco going until late and guest banging around but we were very tired so this didn't really bother us.Breakfast was very good and staff very helpful and friendly plenty of choice and food.Would recommend for its charm and setting and will definitely try it again, good value for money. Would say that if you have mobility issues to check with the hotel first.View management response »
Management responseDear Guest,I very much appreciate your comments regarding your recent stay at Mercure Bristol North The Grange Hotel. At Mercure Bristol North, The Grange we are very passionate about Customer Service and I am delighted to hear that you were looked after well! I shall certainly share your comments with my team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and I hope your next visit will be as pleasant as the previous one.I look forward to welcoming you back to Mercure Bristol North The Grange in the near future.Kind regardsMehmet KandemirGeneral Manager
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.