Mercure Norwich Hotel 4 stars

Name: Mercure Norwich | 4 Star Hotel - ALL
Address: 121 131 Boundary Road, NORWICH, NR3 2BA, United Kingdom
Telephone: +441603294330
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 395 reviews

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121 131 Boundary Road, NR3 2BA NORWICH, United Kingdom

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Mercure Norwich Hotel

Hotel for travellers looking for local and authentic experiences

The 4-star Mercure Norwich Hotel is great for guests who are looking to relax, whether on a weekend escape, shopping break or a business stopover. The hotel is conveniently located just three miles from Norwich city centre, so guests can enjoy easy access to the Norfolk Broads and Great Yarmouth, as well as a host of spectacular local attractions. Norwich International Airport is less than two miles away, making this hotel the perfect first stop for those arriving in the city.

Those looking to relax further are invited to The Brasserie, where they can enjoy a carefully prepared meal from a selection of internationally inspired dishes. For something more casual, the Lounge offers snacks and lighter dining options.

Norwich is best known for the cathedral and castle, which dominate the skyline. But there are many things to see and do in and around Norwich. From the National Trust's beautiful Blickling Hall to the picturesque medieval streets of Elm Hill, Norwich.

Welcome to Mercure Norwich! Our team is thrilled to have you stay with us. We hope you enjoy your time in Norwich and our convenient location near the city centre and airport. Let us know if there is anything we can do to make your stay more comfortable.

Stuart Collins, Hotel Manager

Hotel extras

An ALLSAFE Clifton Environmental certified hotel
A four-star hotel that offers convenience, comfort and style.
10 conference rooms with the largest up to 400 delegates
Located only 1.5km from Norwich International Airport and close to the UEA
Complimentary guest parking for 225 cars

Our accommodation(s)

Room

Classic room with 1 double bed

2 pers. max

Bedding 1 x Double bed(s)

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Fees and taxes included

1 night | 1 adult

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Not available on the dates requested See availabilities

Room

Classic room with 2 single beds

2 pers. max

Bedding 2 x Single bed(s)

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Fees and taxes included

1 night | 1 adult

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Not available on the dates requested See availabilities

Room

Classic Room with 1 king size bed and 1 sofa

4 pers. max

Bedding 1 x King size bed(s) and 1 x Single sofa bed(s)

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Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Privilege room with 1 double bed

2 pers. max

Bedding 1 x Double bed(s)

From NaN GBP NaN GBP Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

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Hotel location

Mercure Norwich Hotel

121 131 Boundary Road
NR3 2BA NORWICH
United Kingdom

GPS:52.653127, 1.266738

+44 1603 294330

+44 161 388 0915

NORWICH

Railway station

Access: 5.15 km / 3.2 mi 10 min drive

ROYAL NORWICH

Golf course

Access: 500 m / 0.31 mi 10 min walk

NORWICH CASTLE

Tourist attraction

Access: 1.5 km / 0.93 mi 5 min drive

THEATRE ROYAL

Entertainment/theatre district

Access: 1.5 km / 0.93 mi 5 min drive

CASTLE MALL

Shopping centre/mall

Access: 1.5 km / 0.93 mi 5 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 11:00 AM

On site

Car park
Shuttle
Restaurant
Wheelchair accessible
Wi-Fi
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

THE BRASSERIE

The hotel is friendly, professional team make sure dishes from the The Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Meetings & Events

Number of Meeting Room: 9
Surface of the largest room: 307 m² / 3304.517 sq ft
Maximum seats capacity: 400
Maximum capacity for banquets: 350

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.5/5 395 reviews

TripAdvisor Rating 3.5/5 1,038 reviews

Many thanks

LeMarin389 4/23/2024 TripAdvisor review

We visited the hotel to meet up with the hotels Wedding Planning Organiser prior to our wedding later in May. The welcome and service offered to us from the hotel was excellent. We stayed the night and our room was really comfortable. We had an evening meal and a very good breakfast the next day. Thank you for your attention to detail for our wedding, and look forward to our special day.

Wonderful stay

MaggieBB1234 4/23/2024 TripAdvisor review

Had a weekend break at the Mercure Norwich Hotel. Had a lovely stay, the rooms are great and the bed was so comfortable. The staff were so friendly, and the breakfast was delicious. The front desk team were very helpful in recommending places to visit too.

Will stay again

Doodlemoodle 4/19/2024 TripAdvisor review

hotel staff fabulous . friendly welcoming and make.the hotel, yes the rooms.need a little modernising but it was clean, tidy and all facilties worked, we were happy with the room provided. Food excellent and service great, the staff make the hotel and all look.happy in their roles, Thank you for a nice stay

Thank you for your kind review Doodlemoodle. We hope to welcome you back to our little slice of Norfolk soon.

Not a 4 star

Peter R. Couples - 4/17/2024 Confirmed reviews ALL

Check was not very good person at desk not very knowledgeable for the procedure. The carpet in the walkway to the rooms was all stained and threadbare, not a great welcoming. Breakfast was not worth the £17.95 they are charging

Dear Peter, Thank you for taking the time to tell us about your experience at the Mercure Norwich Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am so sorry your check-in was disappointing, we usually pride ourselves on a warm welcome and local knowledge. I will use your comments to inform our front of house training. Our corridor carpets are indeed due for replacement but I hope you enjoyed your bedroom which was recently refurbished. I would have hoped for some positive comments about your bedroom for a balanced review. We did allocate you the best room in the house due to your Silver status but I apologise if we missed your welcome drink. Breakfast is traditionally our strong point so I am truly sad that you did not experience us at our best. Peter I hope that there were some aspects of our hotel that you enjoyed and that you might consider another visit to our little slice of Norfolk. Sincerely, Stuart Collins General Manager

Good location

Anonymous Couples - 4/15/2024 Confirmed reviews ALL

Hotel was used as a base for exploring Norwich and its environs. Great location but bar service or rather lack of left a lot to be desired.

Dear Paul, Thank you for taking the time to tell us about your experience at the Mercure Norwich Hotel. I am sorry that your experience with our bar service did not meet your expectations; please allow me to express my sincerest apologies. However I am glad you found the hotel a great base for exploring our fine city. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stuart Collins General Manager

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Web-users rating

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.