Novotel Danang Premier Han River 5 stars

Customer review rating (ALL Rating) 4.6/5 1,190 reviews

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Description

Hotel extras

  • Uniquely located in the heart of Danang City

  • "Easy access to tourist attractions & international airport "

  • Rooms with balcony offering panoramic view of the city

  • "Flexible and diversified dining & venue options "

Our accommodation(s)

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Hotel location

Novotel Danang Premier Han River

36 Bach Dang Street, Hai Chau District
550000 DANANG
Vietnam

GPS:16.077222, 108.223333

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE SQUARE

Step in the Square to experience a lavish breakfast buffet each morning. Then as the sun sets, the restaurant transforms to offer theme buffet prepared live by our talented chefs in sparkling open kitchen and once a week seafood extravaganza night.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,190 reviews

TripAdvisor Rating  5.0/5  3,974 reviews

Great Spa

Customer review rating 3.0/5

Kai Families - Confirmed reviews ALL

The hotel was nice, clean, and seemed mostly well maintained. The 7th Floor on the residence side didn’t have a sign directing where rooms were. The team all seemed very nice and professional but they mostly spoke Vietnamese with my family (which I don’t speak fluently) so I’m going off of my family’s reactions. The rooms were decent but we only had one working plug in our room. The one other we found in the bathroom did not work. Considering there was a toaster, kettle, etc. In the kitchen but no plug, we would’ve had to boil water next to the bed which isn’t super convenient. The views were nice and the furniture was comfortable, though. The spa was the savior of the stay. My group and I did the Body Bliss special treatment which was amazing. Everyone really enjoyed it and the spa was very accommodating and professional. My wife and I agreed it was better than most treatments we’d received (including from several Four Seasons spas). As I’m newer to the company, maybe this is just how it works and I don’t know but there seemed to be no acknowledgement than I was an Accor employee and any benefits that that may entail. If there were none, that’s fine, but it would’ve been nice to be told. I showed my heartist card (which I thought was required) and it didn’t seem to make much of a difference. It wasn’t really acknowledged. Again, though, the staff was very nice and professional and the woman who checked us in was apparently training so that may have played a part in not speaking as much English, which is understandable. Overall, though, everyone did a great job.

Dear Mr. Kai Christopher J., We extend our sincere gratitude for taking the time to provide us with your comprehensive feedback. It brings us great pleasure to learn of your positive experience with our spa facilities and the commendation of our courteous and professional team members. Regrettably, we must express our apologies for the inconvenience you encountered regarding the lack of clear directions to the rooms on the 7th Floor and the issues with the electrical plugs in your accommodation. Your observations have been duly acknowledged, and we are committed to addressing these internal matters promptly to enhance the quality of our services. At Novotel Danang Premier Han River, our overarching commitment is to deliver exceptional service to all guests, irrespective of their backgrounds. We acknowledge your concerns regarding language preferences and pledge to improve communication channels to better accommodate your needs in the future. Furthermore, your feedback regarding the recognition of your Accor employee status is deeply valued, and we will undertake a thorough review of our operational procedures accordingly. We are genuinely appreciative of your choice to stay with us, and it is our earnest hope to have the opportunity to welcome you back for an even more gratifying experience. Warm regards, Dung Phan (Ms.) PA to GM Du…

Good service

Customer review rating 5.0/5

Van A. Families - Confirmed reviews ALL

We had wonderful stay here. When my mother vomited due to street food poisoning, the staff supported us a lot, especially Ms. Luccie, Rosa and Amy from the Premier Lounge. We highly appreciate it.

Dear Ms. Van A., We very much appreciate your comments regarding your stay at the Novotel Danang Premier Han River. We are delighted to hear about your wonderful stay with us. It's heartwarming to know that our staff, especially Ms. Luccie, Rosa, and Amy, provided exceptional support during a challenging time. Your kind words are truly appreciated. We hope to have the opportunity to welcome you and your mother back to stay with us with a more memorable experience in the future. Warm regards, Hotel Management

Exquisite Luxury and Unforgettable Memories at Da Nang River Premier Novotel

TripAdvisor rating 5.0/5

Phung C TripAdvisor review

Just 2 words "PERFECT". My family and I together arranged a long travel schedule in Da Nang City. I looked at many places to stay until a friend introduced me to Novotel Da Nang Premier Han River. I came to stay and relax here for 5 days. During that time I had some very beautiful moments. It especially made my children excited, they were very happy. My wife slept all day because she said the bed was very soft and the room smell was very pleasant. Clean beds and towels are changed every day. I'm quite sensitive to cork dust, but when I came here I felt very reassured. The rooms are luxurious, clean and the housekeeping staff is friendly and professional. If I have a chance, I will come back here again.

Dear Mr. 641phungc, Thank you for sharing your wonderful experience at Novotel Danang Premier Han River. We are delighted to hear that you and your family had a perfect stay with us, creating unforgettable memories during your 5-day visit. It brings us great joy to know that your children were excited, your wife enjoyed the comfortable bed, and that our cleanliness standards met your expectations. Our team works diligently to provide a luxurious and friendly environment for all our guests. We truly appreciate your kind words and look forward to welcoming you back for another exceptional stay. Warm regards,

Very nice place, good view.

Customer review rating 5.0/5

Truong N. Business - Confirmed reviews ALL

Room: clean Food: Good Staff: Very nice and fiendly

Dear Mr. N. Quang Truong, We very much appreciate your comments regarding your stay at the Novotel Danang Premier Han River. It is always a pleasure to receive positive feedback and to learn that you had a great stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Well located, near highway to travel to VSIP Bac Ninh

Customer review rating 5.0/5

H. J. K. G. Business - Confirmed reviews ALL

Have been staying at Novotel Hanoi for many years. Excellence service and friendly staff.

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Other web-users rate our hotel

  • 497 reviews 9.2/10 Location
  • 872 reviews 9/10 Room
  • 858 reviews 9.1/10 Service
  • 7 reviews 8.5/10 WiFi
  • 339 reviews 9.2/10 Breakfast
  • 268 reviews 9/10 Cleanliness
  • 177 reviews 8.7/10 Amenities
  • 142 reviews 8.4/10 Vibe

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