Hotel - Novotel Zhengzhou Convention Centre
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Novotel Hotel

Novotel Zhengzhou Convention Centre Hotel

Block 17A Graham Building  CBD Outer Ring RD 
450008  ZHENGZHOU
CHINA

83 reviews
TripAdvisor Rating Based on 83 reviews
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Check-in from 12h00
Check out up to 12h00
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Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking (Nearby)
    • Private enclosed outdoor parking (Nearby)
  • Reduced mobility rooms
  • 100% non-smoking hotel
  • ZHENGZHOU XINZHENG
  • Bicycle hire facilities

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking (Nearby)
    • Private enclosed outdoor parking (Nearby)
  • Reduced mobility rooms
  • 100% non-smoking hotel
  • ZHENGZHOU XINZHENG

Leisure and activities

  • Bicycle hire facilities

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 4 meeting room(s)
See all services

Hotel location

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel Zhengzhou Convention Centre

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 83 reviews
RFJ73 2015/09/06
« Return Visit »

I have stayed in this Hotel on numerous visits and find that the standard of staff, meals and accommodation is excellent. The travel from the Airport to the Hotel is simple and will improve with the new freeways and underground system.

gopalcpaul 2015/08/21
« Novotel China A Place for Businessman »

Always stay in Executive floor while visiting china for business trips. Executive lounge facility is good. Afternoon tea assortments and evening drinks and tit bits have good assortment. Breakfast have wide assortment of dishes. Hotel staff speaks English which is very important in China.

MOU65 2014/10/15
« A bit remote, but nice and neat »

I had to ask several taxi drivers until I found one who actually knew the location and who agreed to take me there, though it's not that far from Zhengzhou's town centre. However, once arrived, I was positively surprised as it's one of the cool and modern editions of Novotel thanks also to its attractive interior decoration. Staff are friendly and alert. Though I stayed there at the beginning of the Golden Week, the hotel was quite busy. The breakfast and dinner buffet didn't leave anything to wish for. The room was spacious, all appliances in good working condition. I definitely had a good stay.

Stephen L, Public Relations Manager at Novotel Zhengzhou Convention Centre Hotel, responded to this review

Thanks for chossing Novotel Zhengzhou Convention Center, we are so happy you enjoyed your stayd and look forward to welcoming you back again.

Nashboroguy 2014/01/22
« Wonderful Staff »

The staff, the style of the hotel, and the comfort of the room made this stay very enjoyable. Free refreshments in the room were very nice with bottled water, cola, beer and fruit. The staff spoke English, which was very helpful. And, they met every need and request I had. When making your reservation, make sure you specify if you want a smoking room or a non-smoking room. Also note that the hotel is in the convention center region of the city. This is not near any of the tourist sites of city. A taxi to and from the train station costs about 25 RMB. Do not get scammed by some of the taxi drivers. One asked for 150 RMB for the taxi ride. The food in the restaurant was very overpriced for the the quality of food. The breakfast buffet was 80 RMB per person. REALLY? There is a McDonalds down the street that can feed three to four people for that price. And, the food would be better. The drinks we had in Chatz were not good either. You could not taste any of the alcohol the drinks should have had in them. I would say that the food and beverage department of the hotel needs to do some serious evaluations about their quality. But, the staff was wonderful. And, do not bother using the "Do Not Disturb" button on the wall. Every morning we had housekeeping knocking on our door asking us if we wanted service. I will say that the housekeeping service was equally wonderful. When we came back to our room every day, it was as if we had walked into the room on our first day there. Very, very clean. Let me just say this about the hotel. If you are in town on business at the convention center or for that part of town, the hotel is the best place you can stay. The indoor pool and wellness center is great for families and individuals. The decor makes you feel very wealthy. The price we got for the room was very reasonable. And, the staff's hospitality and friendliness was one of the best I had encountered in a hotel in China. I think you should be able to smoke in Chatz with your non-smoking friends. But, the hotel insists you use their dark and dreary smoking room. Small price to pay I guess for other people's "health". China's smoking policies will be changing soon. So, I had best get used to being forced to smoke in designated areas. In sumary...the best of the hotel was the staff and the decor of the hotel. The worst of the hotel is the food and beverage department with high prices and poor quality of the food. Andy, the front desk manager was awesome.

Stephen L, General Manager at Novotel Zhengzhou Convention Centre Hotel, responded to this review

Thank you for taking the time to tell us about your experience at the Novotel Zhengzhou Convention Centre. We are pleased to see that you were satisfied with our services during your recent stay with us. Thank you for sharing your valuable comments with us and I hope that you give us another opportunity to serve you in the future. Best Regards!

KoulerL 2013/11/19
« nice stay »

good at all, with reasonable price and they deliver warm service at a high quality chain hotel. i can easier to find what i need in the hotel and then i can have a good relax in the room as well. very high recommendation

Stephen L, General Manager at Novotel Zhengzhou Convention Centre Hotel, responded to this review

Thank you for taking the time to write a review of your recent stay with us. We certainly appreciate all of your feedback. We are happy you were pleased with our accommodations and found our staff friendly and helpful! Thank you again for the kind words. We hope to see you the next time you visit Novotel Zhengzhou Convention Centre.

Schirms 2013/07/18
« Great stay »

Long taxi ride from CGO airport. Best to have the hotel name and address in Chinese for the taxi driver. My 2nd visit here and will again for return trips to Zhengzhou. Professional and friendly staff, nice clean rooms, good food options at the hotel. The only negative is the noise level from neighboring room; loud TV can be heard through the wall.

Stephen L, General Manager at Novotel Zhengzhou Convention Centre Hotel, responded to this review

Thank you for taking the time to share your honest feedback about your experience at the Novotel Zhengzhou Convention Centre .Thank you for providing such friendly and considerate comments on their services. We are delighted that they were able to exceed your expectations.The conditions of the hotel certainly are not ideal, but we are working hard to help our customers and clients. We hope we can welcome you back for your next stay after our metamorphosis! Thank you very much! Sincerely, Stephen Li General Manager

bert1560 2013/07/13
« Excellent stay »

I could not fault my stay at the Novotel Zhengzhou convention Centre , except for a few minor issues 1/ front desk could not change $ Aud 2/ For myself , the location was a little far away from shopping centre 3/ Cook did not know how to do poached eggs Apart from these very minor things , I would highly recommend this hotel

Stephen L, General Manager at Novotel Zhengzhou Convention Centre Hotel, responded to this review

Dear guest : Thank you for taking the time to tell us about your experience at the Novotel Zhengzhou Convention Centre. We are pleased to see that you were satisfied with our services during your recent stay with us. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We had discussed with all managers concerned and putting the right training needs for our staff to serve our guests better and meet with their expectations. Thanks for your comments again and we are looking forward to your next stay with us.

Crustybit 2013/06/26
« Great Hotel, not so good location »

Hotel was excellent value for money, Zhengzhou hotels are normally quite expensive. The main issue was location, it took quite a long time to get back to the Hotel during rush hour. Food very good, they had an outside bbq set meal which was value for money.

Stephen L, General Manager at Novotel Zhengzhou Convention Centre Hotel, responded to this review

Thanks for your positive feedbacks.The location has been a common issue for most hotels opened in is area,however we have seen significant improvements since we opened for business ,with the development of CBD area and popularity of our hotel, we believe that this issue will be solved very soon. Thanks again for your feeback and we are looking forward to your next stay with us.

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