Hotel - Mercure Melbourne Caroline Springs
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Mercure Hotel

Mercure Melbourne Caroline Springs

10 20 Lake Street 
3023 CAROLINE SPRINGS
AUSTRALIA

271 reviews
TripAdvisor Rating Based on 271 reviews
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Select your dates 159.00 AUD

Mercure Melbourne Caroline Springs

Mid-scale hotel for business trips or leisure

Mercure Melbourne Caroline Springs is an all in one location and perfect for business, leisure, recreation and entertainment. Only 20 minutes from Melbourne Airport, 25km from CBD and a short distance from the industrial and business parks of Derrimut, Sunshine, Truganina and Keilor Park. The hotel features 58 contemporary rooms, gym, pool, spa and covered parking. Dining facilities include award winning bistro, café & sports bar. With function & event spaces to cater for all types of events.

This hotel is Planet 21 Bronze
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 10h00
Paying

Services in the hotel and nearby

  • Wi-Fi in the communal areas
  • Parking
    • Public outdoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Indoor heated pool
  • Breakfast
  • Fitness centre

Services and practical information

  • Wi-Fi in the communal areas
  • Parking
    • Public outdoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • MELBOURNE AIRPORT
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Cash machine

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being  (Nearby)
    • Jacuzzi (Paying, Nearby)
    • Massage (Paying, Nearby)
    • Solarium (Paying, Nearby)
    • Tanning salon (Paying, Nearby)
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis  (Nearby)
    • Clay tennis court (Paying, Nearby)
    • Grass tennis court (Paying, Nearby)
    • Hard tennis court (Paying, Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Other sports activities
    • Archery (Paying, Nearby)
    • Badminton (Paying, Nearby)
    • Basketball facilities (Paying, Nearby)
    • Billiards/Snooker
    • Bowling (Paying, Nearby)
    • Darts (Paying, Nearby)
    • Football (Paying, Nearby)
    • Horse riding (Paying, Nearby)
    • Karting facilities (Paying, Nearby)
    • Roller-skating (Paying, Nearby)
    • Skating rink (Paying, Nearby)
    • Squash court (Paying, Nearby)
    • Table tennis (Paying, Nearby)
    • Volley ball facilities (Paying, Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week Mon - Thurs 16:30 - 21:30
    • Opening hours : Week-end Sun : 16:30 - 21:30

Business services

  • 5 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Hotel - Mercure Melbourne Caroline Springs

10 20 Lake Street
3023
CAROLINE SPRINGS
AUSTRALIA

Tel: (+61)03/83580555
Fax: (+61)03/83580556

Check-in from 14h00
Check out up to 10h00
Access and transport
  • METLINK-WATERGARDENS STATION : 460, CAROLINE SPRINGS
  • MELBOURNE AIRPORT At 24.6km / 15.29 miles  - Shuttle paying
  • WATERGARDENS CENTER At 7.6km / 4.72 miles

GPS : -37.733893, 144.742020

Our rooms

The Hotel Complex will shortly be undergoing a minor renovation in the lobby-café area which will start on the 11th Aug 2014 for approx 3 weeks. The café will remain open during the normal hours of operation. We don't envisage any inconvenience to guests

  • Family Room
    Family Room

    2 bedroom apartment style room with cooking facilities, utensils & crockery, private balconies, indoor & outdoor dining tables, a 32" LCD TV in each room. Bedding options include 1 King and 2 single beds.

  • Standard Room 1 King Bed
    Standard Room 1 King Bed

    This room features modern furnishings, 1 king-size bed, private balcony with floor to ceiling windows, a spacious bathroom, and LCD TV. A 3rd person (adult or child) can be accommodated on the double sofa bed at an additional charge.

  • Studio 1 King Bed
    Studio 1 King Bed

    The spacious studio offers a balcony with floor to ceiling windows, 1 king-size bed, kitchenette facilities, washer, dryer and LCD TV. A 3rd person can be accommodated on the sofa bed at an additional charge. Interconnecting rooms available.

  • Standard Room 1 King Bed Lake View
    Standard Room 1 King Bed Lake View

    This room features modern furnishings, 1 king-size bed, private balcony with floor to ceiling windows with views of Lake Caroline, a spacious bathroom, and LCD TV. A 3rd person can be accommodated on the double sofa bed at an additional charge.

  • Privilege Room 1 King Bed Lake View
    Privilege Room 1 King Bed Lake View

    Experience a higher level of comfort! Enjoy the view of Lake Caroline with arrival chocolates and a bottle of sparkling mineral water and also receive complimentary on site parking, high-speed internet, bathrobes, slippers and espresso coffee machine

  • 58 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 5 family rooms
  • 4 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • Airconditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Web TV
    • High speed transmission line
    • Iron in room
    • Full kitchen
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

WESTWATERS A LA CARTE BISTRO Restaurant
Lunch 12:00 - 14:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 18:00 - 21:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

WESTWATERS A LA CARTE BISTRO Type of cuisine: Bistro


The WestWaters A La Carte Bistro is catered for the whole family, Open daily for lunch and dinner, enjoy a scrumptious meal indoor or out as you overlook views of Lake Caroline. Kids play area, group bookings and outdoor heating are plus points.

Find out more and book
WEST WATERS SPORTS BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

WEST WATERS SPORTS BAR


WestWaters has your bar and TAB needs covered with a spacious sports bar, with its own EBT overlooking the lake, real time updates, over 50 flat screen digital TV's, pool tables, all day betting and bar menu, range of local and imported beers and wines.

WESTWATERS BISTRO BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

WESTWATERS BISTRO BAR


Plan a simple yet elegant pre-dinner lounge at the Restaurant Bar. Its inviting atmosphere and soothing deco winds you down for a great evening.

WESTWATERS CAFE Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

WESTWATERS CAFE


Open early for breakfast, our Cafe & Lounge Bar is a great spot for a hearty morning breakfast, casual lunch, coffee break, or an afternoon drink. Our Cafe offers 3 different seating options, casual lounge, indoors or outdoor setting.

See all our bars
See all our restaurants and bars

Your meetings and events

Mercure Melbourne Caroline Springs Meeting Room

Our meeting rooms


  • Number of meeting rooms: 5
  • Maximum size: 391 m2
  • Maximum capacity: 600
  • Maximum banquet capacity: 280

Our customer reviews for Mercure Melbourne Caroline Springs

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.0/5 Based on 271 reviews

Axemistress 2016/09/06
« Delightful, relaxing holiday »

My young daughter and I were treated like royalty for our time here. The staff were so welcoming and attentive. A special thanks to Nirosh who went out of his way to make sure my daughter had the best time during our holiday.

normiek 2016/07/29
« Happy customer »

We thoroughly enjoyed our stay. The highlight was dinner in the restaurant; I recommend the lamb rump. The location out of the of the city was ideal for us and free parking is a bonus. The rooms were clean, good bed and the service excellent.

Tman1971 2015/11/26
« happy times »

Stayed here for 4 nights and between the staff at the desk and the room management team, our stay was awesome.....not to mention the bar and restaurant downstairs. Lake and city views and shops across the road ;-)

DIMITRIOS5061 2015/11/04
« OASIS north of CBD »

great staff, every room has balcony, lake filled with ducks, terrace bistro/café in and outdoor seating with view, free secure car parking, big rooms with comfortable beds, well stoked mini bars, this hotel has everything, including a pool table on terrace .I must mention again, the staff at this hotel are the hotel's best asset, their work ethic / ethos is outstanding. Always a pleasure to return to this property.

102015happytraveller 2015/10/12
« Mercure Caroline Springs »

Lift was dangerous. Closed on person we were travelling with and it nearly knocked him over. Being elderly this could have been very serious. I would strongly recommend that the sensors be looked at. Asked for a newspaper when booking on line but didn't receive

Belinda L, Director of Sales at Mercure Melbourne Caroline Springs, responded to this review

Dear 102015happytraveller, Thanks for taking the time to write your review on your recent stay with us. Our General Manager has noted your feedback in regards to the lifts and has organised for this to be looked at. We do apologise for missing your request for a newspaper and this was an oversight on our part. I trust you did enjoy your stay and if you do stay with us again, please let me know. With warmest regards, Belinda

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