Hotel - Mercure Hull Royal Hotel
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Mercure Hotel

Mercure Hull Royal Hotel

170 Ferensway  East Yorkshire 
HU1 3UF HULL
UNITED KINGDOM

1,071 reviews
TripAdvisor Rating Based on 1,071 reviews
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Mercure Hull Royal Hotel

Mid-scale hotel for business trips or leisure

Book into the 3 star Mercure Hull Royal Hotel, with its iconic status as one of the central landmarks of the city, offers the splendour of Victorian architecture with a dramatic, luxurious and modern twist in decor and style. Located in the heart of the city, the hotel is connected to Hull Paragon Interchange and is within easy reach of the M62. The hotel offers complimentary on site car parking for up to 84 cars and also offers complimentary WIFI throughout the hotel.

Hull Railway Station is within close to the hotel. Upon your arrival to the railway station please phone the hotel reception who will gladly direct you to the hotel.

Hotel extras

3 star modern hotel in City centre adjacent to Rail station. Free WiFi, free parking. On site restaurant, bar and lounge. Walking distance to The Deep Aquarium and St Stephens and Princes Quay Shopping Centres.

Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Breakfast
  • Fitness centre  (Nearby)
  • 100% non-smoking hotel

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 9 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Hotel - Mercure Hull Royal Hotel

170 Ferensway
East Yorkshire
HU1 3UF
HULL
UNITED KINGDOM

Tel: (+44)1482/325087
Fax: (+44)1482/323172

Check-in from 14h00
Check out up to 12h00
Access and transport
  • HUMBERSIDE At 32.02km / 19.9 miles
  • HULL At 0.16km / 0.1 miles
  • HULL STATION At nullkm / null miles

GPS : 53.744075, -0.344981

Our rooms

Our rooms are designed to offer you somewhere comfortable that you can really relax in. All rooms offer en-suite bathroom, flat-screen TV with freeview channels, hairdryer, complimentary tea & coffee making facilities and free WIFI.

  • Executive Room with 1 double bed
    Executive Room with 1 double bed

    Executive Room with 1 double bed - Complimentary Wifi - Flat Screen TV with Freeview Channels -Hairdryer -Nespresso Coffee Machine - Water - Dressing gown - Slippers - complimentary Newspaper

  • Executive Room with 2 single beds
    Executive Room with 2 single beds

    Executive Room with 2 single beds - Complimentary Wifi - Flat Screen TV with Freeview Channels -Hairdryer -Nespresso Coffee Machine - Water - Dressing gown - Slippers - complimentary Newspaper

  • Standard Room with 2 single beds
    Standard Room with 2 single beds

    Standard Twin with Two Single Beds - Complimentary Wifi - Flat Screen TV with Freeview Channels -Hairdryer -Tea Coffee Making Facilities

  • Standard Room with 1 double bed
    Standard Room with 1 double bed

    Standard Double Room with One Double Bed - Complimentary Wifi - Flat Screen TV with Freeview Channels -Hairdryer -Tea Coffee Making Facilities

  • 155 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 5 family rooms
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Phone with 2 handsets in room
    • Crib on request
    • High speed transmission line
    • Coffee/tea making facilities
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

ROYAL CARVER Restaurant
Photo non contractuelle / Strictly non binding
Lunch 06:30 - 10:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 18:30 - 21:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

ROYAL CARVER Type of cuisine: Regional


Look forward to a superb dining experience at the Mercure Hull. The Restaurant offers an a la carte menu for dinner, with plenty of choice to suit all tastes.

Find out more and book
LOUNGE BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

LOUNGE BAR


A fully licensed bar situated in a fabulous lounge which serves food from 9AM to 9PM daily.

See all our restaurants and bars

Your meetings and events

Mercure Hull Royal Hotel Meeting Room

Our meeting rooms


  • Number of meeting rooms: 9
  • Maximum size: 327 m2
  • Maximum capacity: 450
  • Maximum banquet capacity: 400

Our customer reviews for Mercure Hull Royal Hotel

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.0/5 Based on 1,071 reviews

ANDREW B 2016/11/02
« Great customer service »

Nothing too much trouble for 'Sarah' on reception . Had a problem with the room which was quickly actioned and room change/free upgrade arranged . All aspects of the hotel seem to be steadily improving . Great location and will continue to use when visiting Hull

David C, Customer Service Manager at Mercure Hull Royal Hotel, responded to this review

Thank you for taking the time to post your feedback on your recent visit to our hotel. I was pleased to read that you enjoyed your stay and, as a regular visitor, you have noticed continuing improvement. Sarah, in particular, stood out for you and I will pass on your comments to her and the rest of the team. Regards David Leadley Customer Service Manager

petertien 2016/10/28
« Mixed viewpoint at hotel - conflicting thoughts »

Staff and food very good, as usual. Check-in as Platinum member is never easy - items not always offered unless requested a second time after requesting with the booking. Rceptionist was fine but it appears to be adminstrative neglect rather than operational. First impression and check-in has never run smoothly at this hotel for my last 4 visits. Pillows in room were lumpy - again.

David C, Customer Service Manager at Mercure Hull Royal Hotel, responded to this review

Thank you for taking the time to post your feedback on your recent stay with us. I was sorry to read that having stayed with us previously and having the same problem each time we still cannot get it right - namely recognising your Platinum status. I will speak to our reservation/reception team and impress upon them the importance of getting this correct. Hopefully on your next visit you will see an improvement. Regards, David Leadley Customer Service Manager

topman190832 2016/02/24
« Great location »

The hotel is situated between the train and bus stations and has some free parking, the staff were very helpful in the spacious lounge and dining room, the hotel is ideal for both shoppers and culture seekers, shops and museums a few minutes walk

David C, Customer Service Manager at Mercure Hull Royal Hotel, responded to this review

Thank you for posting your comments regarding your recent stay with us. I was pleased that you found your stay to your liking and do hope you get the opportunity to stay with us again, soon. Regards David Leadley

Hado99 2016/01/24
« Not too bad »

I had 3 nights in Mercure Hull, the room quite good but a bit of noise from the train station. The room service good but charge for food 5 pounds. the internet good, the only thing annoyed me the sound of the train station it was a nightmare. and its quite old hotel overall.

David C, Customer Service Manager at Mercure Hull Royal Hotel, responded to this review

Thank you for posting your comments regarding your recent stay at the Mercure Royal. I was pleased to se that, on the whole, you had a pleasant stay although i do apologise for your stay being somewhat spoilt by the noise from outside the hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and i hope your next visit will be as pleasant as the last one. Sincerely, David Leadley Customer Service Manager

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