Hotel addressBerwick road West Welsh road
CH66 4PS ELLESMERE PORT
How to reach the hotel
Contact the hotel
- Tel. (+44)151/3395121
- Fax. (+44)151/3393214
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Mercure Chester North Woodhey House Hotel - hotel reviews in Ellesmere Port
Hotel code: 8201
Accorhotels.com customer reviews in partnership with TripAdvisor
10th September 2013, Patchwork2013, Middlesbrough, United Kingdom
Breakfast was very good and the service excellent,.good value for money,room clean.wifi worked in main areas but not in room. Lounge bar welcoming and comfortable.Staff efficient and friendly. Grounds clean and well kept.View management response »
Management responseI would like to thank you for taking the time to pass on your feedback following your recent stay here at the Mercure Chester North. I am delighted that you enjoyed your experience with usKind regardsPaul Wadsworth
6th September 2013, kimsuzanne13, Oldham, United Kingdom
Dreadful bathroom. Mould above the bath. Silverfish running around your feet. Uncomfortable beds. WiFi didn't work in our room. Room very warm and made worse because we had to shut the window due to water pouring from somewhere directly outside our window and onto the window sill. Food awful and overpriced. Drinks poor in the case the case of the lager. Always seemed either poorly poured or poorly cooled. Not one decent pint! Key card to room didn't work. Was told to give the device a good jiggle. Daughters room no better. Toilet didn't flush properly and huge cracks in window glass and felt unsafe as on ground floor. Only good point staff mainly pleasant.View management response »
Management responseThank you for taking the time to share your review with Tripadvisor. It was disappointing to read your experience was not 100% satisfactory. Please allow me to offer my apologies I sincerely hope this does not deter you from staying with Mercure hotels again. As mentioned in other reviews, your feedback is extremely important to us and is shared directly with the team to enable us to evolve and improve.Kind regardsPaul Wadsworth
"Mercure Chester North Woodhey House Hotel"
15th July 2013, tikamair, Wolverhampton, United Kingdom
Great hotel, Friendly and very helpful staff, Due to location I recommend you have a car to get around. the food is fantastic, the room was beautifully cleaned, the only thing missing was a mini fridge, but chilled drinks are available in the bar, my wife and I really enjoyed our stay. I fully recommend this hotel to othersView management response »
Management responseI would like to thank you for taking the time to pass on your feedback following your recent stay here at the Mercure Chester North. I am delighted that you enjoyed your experience with us.I look forward to welcoming you back to the hotel in the near future.Kind regardsPaul Wadsworth
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.
Hotel classifications (1 to 5 stars for France) correspond to criteria laid down by local regulations.