Hotel - Mercure Chester North Woodhey House Hotel
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Mercure Hotel

Mercure Chester North Woodhey House Hotel

Berwick road West Welsh road  Little Sutton 
CH66 4PS  ELLESMERE PORT
UNITED KINGDOM

850 reviews
TripAdvisor Rating Based on 850 reviews
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From 57.95 GBP Member's rate Members’ Rate, join while you book
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • 100% non-smoking hotel

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

All rooms offer en-suite bath and shower, Flatscreen TV with Freeview Channels, hairdryer, trouser press, Free WiFi and tea/coffee making facilities

  • 75 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 7 family rooms
  • 2 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Emergency exit map
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Phone with 2 handsets in room
    • Crib on request
    • High speed transmission line
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Chester North Woodhey House Hotel

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 850 reviews

PaulAng2011 2017/02/21
« Very Happy »

Hi , Stayed here for two nights on a all inclusive deal , From Start to finish of our break it was perfect , Staff and Cleaners were very friendly and Polite , Rooms were of Good standard .Did not use the Swimming pool or Gym .Seem to be ok.

gm-woodhey, General Manager at Mercure Chester North Woodhey House Hotel, responded to this review

Many thanks for your kind words we hope to see you again

893wanneem 2016/11/08
« Lovely staff »

we liked the area and the staff was lovely near by Chester oak shopping centre and the breakfast was wonderful good value for money and the swimming pool was fantastic and the it was so warm and lovely

gm-woodhey, General Manager at Mercure Chester North Woodhey House Hotel, responded to this review

Thank you very much for your lovely feedback it means a great deal to us all

martinwardxxxxxxw 2016/09/04
« Won't be staying again »

sadly , the room we were given was dark and dingy with tea stains up 2 walls and over the bedside table where someone had obviously knocked over a mug of tea . The skirting was black with dust , the net curtain was stained and filthy and the toilet seat was hanging off on one side - we couldn't bring ourselves to take off our shoes and unpack . We were given only one other choice of room by a helpful young man in reception but this was on top of the restaurant and the flat roof outside our 'grubby' window was a mass of extractor fans which screamed and whirred loudly until just after 10pm . Breakfast in the restaurant the next morning , sadly , also turned out to be a big disappointment . For a full hotel , the amount of food put out was shocking . Small rectangular ceramic dishes containing 4 eggs , 6 pieces of bacon , 6 sausages etc . People were having to ask if the staff could get a few beans or another bit of bacon . You felt that you should'nt be eating it because there was'nt enough for everyone . Sadly , we were glad to leave , and despite being conveniently just a couple of miles away from the family we were visiting , we will not be staying again . We transferred to a premier inn the next night , it was heavenly , the room was super clean ,The breakfast was plentiful ,the staff were smiley and extremely polite and , it was £20 cheaper .

gm-woodhey, General Manager at Mercure Chester North Woodhey House Hotel, responded to this review

Many thanks for your review I am sorry that it wasn't up to standard our housekeeping team ordinarily receive very positive feedback. The small dishes at breakfast at breakfast were recently purchased to ensure that breakfast was constantly refreshed and not large dishes that become dry and unappetising I am sorry that you had to ask to get these topped up they should of been refreshed by the team frequently.

Vinceh10 2016/04/14
« Could do better »

Bath was rusty and general decoration of bathroom was tired. There were no instructions in the room on how to operate the heating system. Tourist information book in room was dated 2013 and information in reception was also out of date. Noisy guests above were active until 2.30am (if was a Premier Inn I would have got my money back) Prices were high because of the Grand National in that area. Good Breakfast but dinning room was also tired.

gm-woodhey, General Manager at Mercure Chester North Woodhey House Hotel, responded to this review

Thank you for your review

zelda91 2016/04/03
« exllelent staff »

room was a bit shaby could have done with painting, the hotel was overall nothing special, the breakfast had lots of choice and was hot, the breakfast staff made the hotel..... they were great. the towels were not very clean, not enough clothes storage, rather small rooms.

gm-woodhey, General Manager at Mercure Chester North Woodhey House Hotel, responded to this review

Thank you very much for your feedback

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