Hotel - Mercure Chester North Woodhey House Hotel
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Mercure Hotel

Mercure Chester North Woodhey House Hotel

Berwick road West Welsh road  Little Sutton 
CH66 4PS ELLESMERE PORT
UNITED KINGDOM

794 reviews
TripAdvisor Rating Based on 794 reviews
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Mercure Chester North Woodhey House Hotel

Mid-scale hotel for business trips or leisure

Modern 3 star hotel minutes from J5 of the M53. Located 8 miles from Chester. 11 miles from Liverpool & the Beatles Museum 7 miles from The Blue Planet Aquarium and 7 miles from Chester Zoo with Ellesmere Port only 5 miles away. Close to Cheshire Oaks Shopping Outlet. Free WiFi throughout, free parking & complimentary use of our leisure facilities. All rooms offer flatscreen TV with Freeview channels, tea/coffee making facilities, trouser press & hairdryer

Hotel extras

Modern, comfortable hotel in a great location near Chester and Liverpool. Free WiFi, parking and complimentary use of leisure facilities. On site restaurant and bar. All rooms have flat screen TV's with Freeview Channels

This hotel is Planet 21 Bronze
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Swimming pool
    • Pool
    • Number
    • Indoor heated pool
  • Breakfast
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Hotel open 24 hours a day
  • EARLY CHECK IN FROM 10AM

Leisure and activities

  • Swimming pool
    • Pool
    • Number
    • Indoor heated pool
  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Hotel - Mercure Chester North Woodhey House Hotel

Berwick road West Welsh road
Little Sutton
CH66 4PS
ELLESMERE PORT
UNITED KINGDOM

Tel: (+44)151/3395121
Fax: (+44)151/3393214

Check-in from 14h00
Check out up to 12h00
Access and transport
  • MANCHESTER At 57.61km / 35.8 miles
  • ELLESMERE PORT At 8.21km / 5.1 miles

GPS : 53.284896, -2.963626

Our rooms

All rooms offer en-suite bath and shower, Flatscreen TV with Freeview Channels, hairdryer, trouser press, Free WiFi and tea/coffee making facilities

  • Standard Room with 1 double bed and 1 single bed
    Standard Room with 1 double bed and 1 single bed

    Standard Room with One Double Bed and One Single Bed- Complimentary Wifi - Flat Screen TV with Freeview Channels -Hairdryer -Tea Coffee Making Facilities - Use of Leisure Club

  • Superior Suite with 1 double bed
    Superior Suite with 1 double bed

    Superior Suite with One Double Bed - Complimentary Wifi - Flat Screen TV with Freeview Channels -Hairdryer -Tea Coffee Making Facilities.

  • Standard Room with 2 single beds
    Standard Room with 2 single beds

    Standard Twin with Two Single Beds - Complimentary Wifi - Flat Screen TV with Freeview Channels -Hairdryer -Tea Coffee Making Facilities - Use of Leisure Club.

  • Standard Room with 1 double bed
    Standard Room with 1 double bed

    Standard Double Room with One Double Bed - Complimentary Wifi - Flat Screen TV with Freeview Channels -Hairdryer -Tea Coffee Making Facilities - Use of Leisure Club

  • Superior Room with 1 double bed
    Superior Room with 1 double bed

    Superior Double Room with One Double Bed - Complimentary Wifi - Flat Screen TV with Freeview Channels -Hairdryer -Tea Coffee Making Facilities - Use of Leisure Club.

  • 75 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 7 family rooms
  • 2 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Emergency exit map
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Phone with 2 handsets in room
    • Crib on request
    • High speed transmission line
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

WOODIES Restaurant
Photo non contractuelle / Strictly non binding
Dinner
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

WOODIES Type of cuisine: International

Find out more and book
WOODIS Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

WOODIS


The hotel has a fully licensed bar where hot and cold snacks are served throughout the day in the comfortable bar and lounge area.

See all our restaurants and bars

Your meetings and events

Mercure Chester North Woodhey House Hotel Meeting Room

Our meeting rooms


  • Number of meeting rooms: 7
  • Maximum size: 300 m2
  • Maximum capacity: 140
  • Maximum banquet capacity: 120

Our customer reviews for Mercure Chester North Woodhey House Hotel

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 3.5/5 Based on 794 reviews
martinwardxxxxxxw 2016/09/04
« Won't be staying again »

sadly , the room we were given was dark and dingy with tea stains up 2 walls and over the bedside table where someone had obviously knocked over a mug of tea . The skirting was black with dust , the net curtain was stained and filthy and the toilet seat was hanging off on one side - we couldn't bring ourselves to take off our shoes and unpack . We were given only one other choice of room by a helpful young man in reception but this was on top of the restaurant and the flat roof outside our 'grubby' window was a mass of extractor fans which screamed and whirred loudly until just after 10pm . Breakfast in the restaurant the next morning , sadly , also turned out to be a big disappointment . For a full hotel , the amount of food put out was shocking . Small rectangular ceramic dishes containing 4 eggs , 6 pieces of bacon , 6 sausages etc . People were having to ask if the staff could get a few beans or another bit of bacon . You felt that you should'nt be eating it because there was'nt enough for everyone . Sadly , we were glad to leave , and despite being conveniently just a couple of miles away from the family we were visiting , we will not be staying again . We transferred to a premier inn the next night , it was heavenly , the room was super clean ,The breakfast was plentiful ,the staff were smiley and extremely polite and , it was £20 cheaper .

gm-woodhey, General Manager at Mercure Chester North Woodhey House Hotel, responded to this review

Many thanks for your review I am sorry that it wasn't up to standard our housekeeping team ordinarily receive very positive feedback. The small dishes at breakfast at breakfast were recently purchased to ensure that breakfast was constantly refreshed and not large dishes that become dry and unappetising I am sorry that you had to ask to get these topped up they should of been refreshed by the team frequently.

Vinceh10 2016/04/14
« Could do better »

Bath was rusty and general decoration of bathroom was tired. There were no instructions in the room on how to operate the heating system. Tourist information book in room was dated 2013 and information in reception was also out of date. Noisy guests above were active until 2.30am (if was a Premier Inn I would have got my money back) Prices were high because of the Grand National in that area. Good Breakfast but dinning room was also tired.

gm-woodhey, General Manager at Mercure Chester North Woodhey House Hotel, responded to this review

Thank you for your review

zelda91 2016/04/03
« exllelent staff »

room was a bit shaby could have done with painting, the hotel was overall nothing special, the breakfast had lots of choice and was hot, the breakfast staff made the hotel..... they were great. the towels were not very clean, not enough clothes storage, rather small rooms.

gm-woodhey, General Manager at Mercure Chester North Woodhey House Hotel, responded to this review

Thank you very much for your feedback

foxy7902 2016/01/06
« four night stay at mercure Chester north Woodley house hotel »

Good hotel with good staff. Nice room and excellent breakfast. Stayed four nights over new year 30 December 2015 to departure 3 January 2016. Visited cheshire oaks outlet village which is near the hotel and we'll worth a visit

gm-woodhey, General Manager at Mercure Chester North Woodhey House Hotel, responded to this review

Many thanks for your kind words

dpj175 2016/01/05
« Convenient location and good value »

We have used this as a base for visiting relatives in Cheshire and roundabout on 3 occasions now. It is fine for a standard 3 star hotel. Unfortunately let down by poor service at dinner this time. Wine list was requested when the starter was cleared, but we had to remind the waitress when the main course came. Then the drink didn't appear until we had finished the main course. there only seemed to be the barman serving drinks to the tables, whilst waiting staff were hardly rushed off their feet.

gm-woodhey, General Manager at Mercure Chester North Woodhey House Hotel, responded to this review

Please accept my apologies, I hope we can welcome you back for a fourth time

Racheltheguppy 2016/01/03
« Pleasant Stay »

Stayed as very convenient for family in Chester and visiting Cheshire Oaks. Th pool and leisure areas were great. Rooms were little tired and a little noisy but great value and pleasant. Easy to get to and parking free.

gm-woodhey, General Manager at Mercure Chester North Woodhey House Hotel, responded to this review

Thank you for your kind words we hope to welcome you back in the future

AandA-Shropshire 2015/11/08
« 2 nite all inc break »

picked up online £99 pp for 2 nites stay, full english, soup sandwich lunch, 2 course dinner and drinks beer wine and soft 7-11pm, coffee all day. Hotel good, staff VERY friendly, leisure centre ok. We had room on 3rd floor wardrobe half boxed in solid so difficult to use. No drawer space so had to leave stuff in case. Fortunately a short stay.

gm-woodhey, General Manager at Mercure Chester North Woodhey House Hotel, responded to this review

Thank you very much for your review

hilarym99 2015/10/27
« very good »

This was the first time we have used Mercure. The room was warm, comfortable and met all our needs. We were made very welcome at breakfast and my request for scrambled eggs rather than full english was made fresh and served pleasantly by 'John'. We were there for a 'family problem' so did not use the other facilities at this time but we will return.

gm-woodhey, General Manager at Mercure Chester North Woodhey House Hotel, responded to this review

Thank you very much for your kind words I look forward to welcoming you back Kind regards Jeff

184barrieh 2015/09/28
« Relax »

Ok but a lot to be desired! No sausage or mushrooms at breakfast,no morning papers on day one,wrong ones on day two! Changing facilities for changing at pool very poor,room was not serviced till 3pm. Why has everybody got to like John Smiths? No other choice other than lager!

gm-woodhey, General Manager at Mercure Chester North Woodhey House Hotel, responded to this review

Thank you very much for your review - I'll look into other beers ! Kind regards Jeff

laycockkhan 2015/09/09
« Our stays »

On finding this hotel in 2007, we keep on returning ,I find the staff most welcoming and helpful. The hotel is dog friendly (we never heard a bark) . And with the pool and restaurant really enjoyable.

gm-woodhey, General Manager at Mercure Chester North Woodhey House Hotel, responded to this review

Thank you for your review and being such a loyal customer it is appreciated - see you again next time Jeff

pgospodarek 2015/09/09
« Below average for Mercure brand »

Hotel looks really nice from outside, but rooms are quite small. Double bed was a bit narrow for 2 people needs, and the room itself (especially the bathroom) seemed to be worn out and could use a refurbishment. On the other hand the staff were very friendly and it's location is superb. Also the bar is open late which is nice. Nice addition is a parking that doesn't require any tokens to enter/leave. It has a nice pool. I didn't like the need of providing vehicle reg. number upon checkin - as I drive rental cars I don't remember that and had to actually go back to car park to check.

gm-woodhey, General Manager at Mercure Chester North Woodhey House Hotel, responded to this review

Thank you very much for your review, apologies for you having to record your registration its purely so if you leave your lights on we know who's car it is or if the window is left open or alarm goes off for any reason we know who's it is and can make you aware. we hope to welcome you back in the future Kind regards Jeff

Chris M 2015/07/25
« Fantastic value »

Stayed here thanks to fantastic B&B offer. Staff were very friendly and helpful. Good choice for breakfast. Hotel is located on edge of quiet residential area and handy for travelling into historic Chester, going to the zoo or exploring north Wales

gm-woodhey, General Manager at Mercure Chester North Woodhey House Hotel, responded to this review

Thank you for your kind words

SWMBordeaux_France 2015/07/19
« Mercure Ellesmere Port »

Room was clean, well laid-out with plenty of space for hanging clothes,etc. Bed was comfortable. The only negative regarding the room was that the kettle lid was broken on our arrival and one of the tea/coffee mugs was cracked (this was replaced the following morning after use). Staff at breakfast time were helpful, efficient, polite and smiling; they are to be commended!! Arrival Receptionist was barely adequate, but on departure there was a more mature lady attending Reception and she was superb; making eye contact, smiling and helpful. Our only other negative comment is the intrusion of piped music in the public areas of the hotel - but that is a personal view about something which no doubt other visitors like!

gm-woodhey, General Manager at Mercure Chester North Woodhey House Hotel, responded to this review

Many thanks for your review

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