Mercure Wigan Oak Hotel
WN1 3SS WIGAN
WN1 3SS WIGAN
3 star hotel located in the centre of Wigan easily accessible from the M61/M62/M6 network.1 mile from Wigan North Western Railway . Local attractions include Wigan Pier (1 mile) and Haydock Racecourse (7 miles) and the DW stadium is only 2 miles away. Free WiFi and free parking plus onsite bar, restaurant and lounge. All rooms offer flatscreen TV's with Freeview channels, trouser press, hairdryer & tea/coffee making facilities
3 star hotel in the centre of Wigan, accessIble from the M61/M62/M6 motorways. Free WiFi, free parking. Close to Wigan Railway Station, DW Stadium and Haydock Racecourse. All rooms have flatscreen TV with Freeview Channels
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
"All rooms have En-suite bath and shower,Flatscreen TV with Freeview Channels, Hairdryer, Trouser press (some rooms),Complimentary tea and coffee making facilities, FREE Wi-Fi"
Standard Room with One Double Bed - Complimentary WiFi - Flat Screen TV with Freeview Channels - Hairdryer - Tea Coffee Making Facilities
Standard Room with Two Single Beds - Complimentary Wifi - Flat Screen TV with Freeview Channels -Hairdryer -Tea Coffee Making Facilities
Superior Double Room with One Double Bed - Complimentary Wifi - Flat Screen TV with Freeview Channels -Hairdryer -Tea Coffee Making Facilities
The hotel's friendly, professional team make sure dishes are served just the way you like.
The hotel has a fully licensed bar where hot and cold snacks are served throughout the day in the comfortable bar and lounge area.
Reviews collected from customers who booked on AccorHotels.com
Nice hotel in the centre of Wigan. Free car park so brill if you are driving in. Very friendly staff. Nice room, bit noisy near the roadside but overall really good and we will be back. We had breakfast in our room, that was so good!
Thank you for taking the time to review our hotel and I was delighted to read that your stay with us was enjoyable. As with all reviews, I will share your comments with everyone here. Thank you again and we look forward to welcoming you back soon.
Stayed 2 nights Dec18-20, excellent service, food very good, great for Christmas markets in Manchester. Short walk from Train Station. Very good nice hotel great staff. Christmas party night was again very good.
We needed a hotel with good facilities, for our stop over to see the Wigan Rugby match. This was a great success, used a taxi to & from the DW pitch at only £5 each way, so why pay for parking ! We received a welcome drink and the breakfast was well presented and tasted good. Slept well with the room over the by road. Woukld use this hotel again next time.
It was great to read that you enjoyed your stay with us and I would like to thank you for your kind comments which I have passed to all departments. We certainly hope that you will choose to stay at the Mercure WIgan Oak Hotel when you are next in the area and look forward to seeing you.
We stayed at the Mercure Hotel for one night The hotel was excellent, the staff very pleasant and helpful. We had an evening meal in the hotel which was again excellent We would certainly use this hotel again and would recommend it to anyone visiting Wigan AS A GREAT PLACE TO STAY
Got a great room at hotel clean and tidy nice size bed and fast and easy check in! Only problem was at 6:20am we had a rude awakening by a very loud man souting and swearing outside our room! Mentioned it to reception in morning and all I got was that he was delt with by the night porter no apologise or anything like that'
Thank you for choosing our hotel. I was sorry to learn that your stay had been unfortunately disrupted. I can assure you do that we our utmost to ensure that guests are not disturbed and I am sorry that this was not dealt with in a more professional manner. We hope to see you again soon.
The room was clean and looks nice and the bed was comfortable. The location of the hotel is good, 5 minutes on foot to the city center, 10 mins to train stations. However it was noisy, with poor soundproofing, especially the door. Drunk people were yelling in the hallway all night on saturday and I got almost no sleep at all. During the day the cleaners were shouting at eachother, which were just as noisy! The wifi was unreliable, and slowed down to a standstill several times. And I don`t look showers in the bathtub, they`re dangerous!
I do apologise that your sleep was interrupted and I have spoken to my Head Housekeeper regarding your comments to ensure that there is no repeat of this. I was pleased to read that you found the room to be clean and comfortable. Thank you for taking the time to review our hotel, guest feedback is very important to us.
We had a great stay overnight at this hotel when attending Haydock Racecourse. The room, staff and price were excellent. My only criticism is that the twin room had only one powerpoint causing major issues with two girls with mobiles, straighteners and other electrical items, as you can imagine! So I would recommend this hotel to everyone but just be sure to take a 4 way with you !! This is the only reason that I gave the room an AVERAGE rating.
Thank you for taking the time to review our hotel and I am pleased that, overall, you enjoyed your stay with us. I take on board your comments with regards to the power point and, for that purpose, extension leads are made available at Reception. We look forward to welcoming you back in the near future.
Pleasant and helpful reception staff on arrival. I had booked a half board stay and the 3 course meal was lovely and the breakfast was very good as well.the room was clean and basic it had joining doors which made it very noisy from the guest in the next room
Thank you for reviewing our hotel. Ordinarily we do only allocate adjoining rooms if they are requested (e.g. for family stays), however as I am sure you can appreciate during extremely busy periods this is not always possible. I hope that this did not detract too much from the enjoyment of your stay with us. We look forward to seeing you again soon.
The hotel was in a very quiet part of Wigan yet it was only 12-15 minutes walk away from the 2 railway stations. Being a non-driver (I hate cars !!) nearby railway stations are of the utmost importance when choosing a hotel. As for the breakfast well it was great. I had to go for "seconds" as far as the black pudding was concerned !!
Thank you for taking the time to review our hotel. I was very pleased to read that you enjoyed your stay and that you found the location to your liking. Thank you for your very kind comments, particularly regarding Breakfast, which I have passed on to all departments. We look forward to welcoming you back.
Comfortable hotel . Service can be a bit slow at times Can be pricey at times for the service given Do not go neat the breakfast . We ate at 8am on a Saturday morning . There was hardly any food available . What was there was cold greasy and had been sitting there for a long time inedible and we like our grub. The black pudding was crispy on the outside from being under the heat lights so long but raw on the inside completely uncooked. At £10 per breakfast they are having a laugh . New Premier Inn just opened nearby . This hotel which i have used many times over the years because of lack of alternatives is going to have to buck its ideas up in future .
Thank you for your feedback. I was obviously very disappointed to read your comments regarding Breakfast and have discussed your review with my Head Chef and Restaurant Manager. All of our guests should receive the same level of service and I apologise that this was not the case during your stay.
Check is was swift and pleasant Room was very good although a bit of a route march to get there. Street noise more or less eliminated by good glazing Restaurant had nice food but no atmosphere. Would stay again though
Thank you for taking the time to review our hotel and I was pleased to read that you enjoyed your stay with us and, especially, that you would stay with us again. I have passed on your kind comments regarding the food to the Chef. I do hope that we get the opportunity to welcome you back soon.
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