Hotel - Novotel Melaka
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Novotel Hotel

Novotel Melaka Hotel

Jalan Melaka Raya 2 
75000  MELAKA
MALAYSIA

609 reviews
TripAdvisor Rating Based on 609 reviews
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From 158.40 MYR Non member rate
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Select your dates 158.40 MYR
Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • 100% non-smoking hotel
  • Air Conditioning
  • KLIA
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Services for children
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years

Catering

  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00 - 24:00
    • Opening hours : Week-end 0:00 - 24:00

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel Melaka

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 609 reviews

robertlim 2017/02/02
« Clean Hotel »

The reception service was good and efficient. There was no problem during checked-in and checked-out. Room was clean and modern with comfortable bed. Breakfast was good with wide spread of food. The hotel is well located in city centre.

NottTim, General Manager at Novotel Melaka, responded to this review

Dear Robertlim, Greetings from Novotel Melaka! Thank you for your positive feedback on TripAdvisor.We are truly delighted that you have had a pleasant stay at our hotel as it gives us much pleasure to know that we have met your expectations. The management and our team sincerely thank you for staying at Novotel Melaka and all of us truly hope to welcome you back very soon. Yours sincerely, Timothy Nott General Manager

flyingdance 2017/01/19
« Value for money hotel »

Still new hotel but need more attention on room maintenance. At first we are arrange to a room with bad smoking smell and no view, we complain to the receptionist and ask us to go downstair to change a new room. A bit weird arrangement for a 4star hotel for asking guest taking luggage walking aroud(i think they din think about this by asking us going down to reception again. Weirder thing is they arrange a new room which is the same floor but closer to lift and sea view (i did request for closer to lift during room booking). Due to long hour drive we thought we can have dinner at the hotel but unfortunately the buffey dinner only available on friday and saturday(speechless). Overall the room size and facility is worthwith for the hotel price.breakfast is consider good where varieties of food and drink available.

NottTim, General Manager at Novotel Melaka, responded to this review

Dear Flyingdance, Thanks for your review. We regret to note of the challenges you had encountered on your visit and extend our profound apologies for the less than satisfactory experiences. I am however very pleased that you enjoyed your recent stay here with us as well as the breakfast served at the restaurant. Once again, thank you for your valued patronage. From all of us, we look forward to welcoming you again to stay with us at Novotel Melaka. Yours Sincerely, Timothy Nott General Manager

KwokOnn 2017/01/01
« Beyond Expectation »

This is my fifth time back to the hotel. I have made a reservation for two Suites rooms (3 days) for my family. Location is good & convenient. It's near to the shopping Malls & walking distance to Jonker Street. Staffs are friendly. Beds & rooms are clean. Wide variety of food for breakfast. I would like to thank Mr Faizal (Manager) for his assistance to check in to our room despite the busy & peak period last week. I would like to also commend Mr Azlan for his help as I have difficulty printing an important document at the lounge MAC system. I will definitely return again either for business or family trip.

NottTim, General Manager at Novotel Melaka, responded to this review

Dear KwokOnn, We would like to thank you for continuously choosing to stay at Novotel Melaka during your visits to the city. We are glad that you like the location and found it very convenient which I believe would have contributed to your enjoyable stay. We appreciate you mentioning the names of our colleagues who were able to assist you on your requests. We look forward to hosting you again on your next visit to Melaka. Yours Sincerely, Timothy Nott General Manager

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