Hotel - Mercure Hotel Kaiserhof Frankfurt City Center
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Mercure Hotel

Mercure Hotel Kaiserhof Frankfurt City Center

Kaiserstr 62  Hessen 
60329  FRANKFURT AM MAIN
GERMANY

991 reviews
TripAdvisor Rating Based on 991 reviews
Best price guarantee
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From 67.00 EUR Non member rate
From 60.30 EUR Member's rate Members’ Rate, join while you book
10.00P
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Members’ Rate, join while you book
Select your dates 67.00 EUR
Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking (Nearby)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
  • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking (Nearby)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
  • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange

Catering

  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00 - 23:00
    • Opening hours : Week-end 12:00 - 22:00

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Our 4-star Mercure Kaiserhof Frankfurt City Center hotel offers you the choice between Standard and Superior Rooms, luxuriously furnished Privilege Rooms with double bed and sofa and spacious Privilege Suites. Superior and PrivilegeRooms as well as Privilege Suites are air-conditioned. WIFI is available in all 76 rooms for a small charge. Two children aged up to 12 years can stay in their parents' room free of charge. We will also provide a crib on request.

  • 76 rooms
  • 68 non-smoking rooms
  • 2 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Telephone
    • Direct dial telephone
    • Crib on request
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Hotel Kaiserhof Frankfurt City Center

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 991 reviews

kaybee_13 2017/01/17
« Ah, it's not that one.... »

Last year I stayed at a Mercure in Frankfurt with which I was less than enamoured, and only my crazy travel plans persuaded me to go back to a Mercure near the station. What a pleasant surprise I was in for! This is the lush Mercure, similarly well situated (within view of the central station), and really well maintained. I must have stayed during a tradeshow week, as the price was exorbitant and well over what I would normally expect, and only my Accor awards brought it back down to a reasonable level - therefore an average value rating here. Service was very good as far as I could see, but I literally only stayed six hours or so.

H8115-Management, Manager at Mercure Hotel Kaiserhof Frankfurt City Center, responded to this review

Dear kaybee_13, Thank you for sharing your pleasant experience in our Mercure Hotel Kaiserhof Frankfurt City Center. Thank you also for your nice words regarding your stay. Im glad to hear that you was able to take advantage to redeem your Le-Club Accor Hotels Points to reduce the higher rates during a fair here in frankfurt. The Le-Club Accor Hotels Programm is really a perfect way for cases like this and there are many other options to redeem points! We are proud to learn that we was finaly able to meet all your expectations even you had only a very short night in our Hotel. We appreciate your review and as we strive to continuously improve the quality of our services, this will serve as an encouragement to all of our staff. We will be very happy to welcome you again in the near future. Nice travels and best regards from Frankfurt Scott F. Thaxton Manager Operations & Marketing

539deane 2016/12/05
« No to Bad »

Being renovated. Rooms looking a little tited. Very slow internet that had to be logged on too every day for each device used. Breakfast was good and plentifull. Freindly staff that were very helpful. good location close to train staion.

H8115-Management, Manager at Mercure Hotel Kaiserhof Frankfurt City Center, responded to this review

Dear 539deane, Thank you very much for taking the time to write a feedback regarding your recent stay at Mercure Hotel Kaiserhof. As we strive to continuously improve the quality of our services, this will serve as an encouragement to all of our staff. We always desire for our guests the best facilities and services, so we are very happy to have given the opportunity to renovate our hotel. We will be very happy to welcome you again on our new renovated facilities. Kind regards, Urjona Dai Guest Relations Manager

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