Hotel - ibis Vientiane Nam Phu
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Ibis Hotel Hotel

ibis Vientiane Nam Phu Hotel

P O Box 2359 Nam Phu Square  Setthathirath Road Ban Xieng  Ngeun Chanthabury District 
  VIENTIANE
DEMOCRATIC REPUBLIC LAO

359 reviews
TripAdvisor Rating Based on 359 reviews
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Check-in from 14h00
Check out up to 12h00
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Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air Conditioning
  • 1 restaurant(s)
  • 1 bar(s)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air Conditioning

Catering

  • 1 restaurant(s)
  • 1 bar(s)
See all services

Hotel location

Our rooms

Standard room offers contemporary style accommodation with timber flooring, large bay windows and 3 meter high ceiling. Each room features standard room amenities, 32" LCD TV, tea/coffee making facilities and an in room safe.

  • 64 rooms
  • 64 non-smoking rooms
  • 1 rooms for people with reduced mobility
    • Safe deposit box in room
    • 220/240 V AC
    • Air conditioning
    • Free in-room mineral water
    • Work desk in all rooms
    • Manual temperature control
    • WIFI in your room
    • Telephone
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Our customer reviews for ibis Vientiane Nam Phu

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 359 reviews

FookOn 2016/05/24
« Centrally located »

This hotel is centrally located. You can walk to most of the places of interest including the night market at Mekong River. Service was very good. The air-conditioner was not cold and within minutes it was fixed. Hotel is very clean. Very happy with my stay at Ibis Vientiane Nam Phu Hotel

Suzie S, Manager at Ibis Vientiane Nam Phu Hotel, responded to this review

Dear FookOn, Thank you for taking the time to share such positive feedbacks and for staying with us in the Ibis Vientiane Nam Phu especially our location, the cleanliness and hospitality exceed your expectations. We appreciate sharing your concerns, and we wish to have the privilege to welcoming you again in the near future. Sincerely yours, Pattarakorn Chaiyasit Distribution Manager

kobsaranya 2015/10/03
« Very good hotel in the heart of the city »

Ibis Vientiane Nam Phu Hotel situated in a very good location, opposite to the old national library and right next to Nam Phu. It is in a walking distance to all the attraction in the heritage zone and also pretty close to all the restaurants area. The hotel staffs are very helpful when you need their advise about the attraction in the city. Wifi are both in the lobby area and also in-room.

Suzie S, General Manager at Ibis Vientiane Nam Phu Hotel, responded to this review

Dear Kobsaranya, We are very much thankful to your kind review. Thank you for staying with us on your recent trip to Vientiane. Our team strives to offer friendly yet professional and efficient service to all our guests and I will be sure to pass your kind comments onto the team. We love to hear voices from our guests as it help us to improve our services and facilities. Once again, thank you for sharing your kind feedback and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Suzie SHIOYAMA General Manager

jitendraksinha 2015/03/17
« Comfortable and Convenient »

This was my second stay within 3 months. Centrally located, the staff are very helpful, rooms are clean and service is good. On request, they also arranged airport pick-up & drop, on direct payment basis

Suzie S, General Manager at Ibis Vientiane Nam Phu Hotel, responded to this review

Dear Jitendrak, We very much appreciate your comments regarding your stay at the Ibis Vientiane Nam Phu. It is always a pleasure to receive positive feedbacks. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Suzie SHIOYAMA General Manager

Anan R 2014/11/20
« Good but nothing spacial. »

I spend 3 night at Ibis Vientiane Nam Phu Hotel for the first time. Service - OK Hotel staff are friendly Location - Convenient location close to tourist spots, restaurant, cafe, convenience store. (1-10 minute walk) Room - Safe and clean as ibis standard. Overall this hotel is OK nothing spacial. But the price is too expensive I paid about $200++ for 3 night with no breakfast. :(

Suzie S, General Manager at Ibis Vientiane Nam Phu Hotel, responded to this review

Dear Anan R, Thank you for posting your review on the TripAdvisor about your recent stay at the Ibis Vientiane Nam Phu. We were happy to noticed that you enjoyed our great location and our services. I will share your comments with my team, and I am sure that your feedback will serve as an encouragement to all of our staff as we strive to improve the quality of our services continuously. With regard to our rooms rates, I believe our pricing is comparable to similar properties in the same area and we feel we provide value for money. We apply the similar pricing methods as many airlines do nowadays, if you book a room well in advance our room rate is low as USD 38++. Our room rate will go up according to the demand hence if you book in last minutes usually our price will be at maximum level which is USD 70++ on this peak season. As you may noticed, most of consumer products prices are much higher compare to Thailand because Laos import daily products, machineries, stationeries etc from Thailand mainly but not produce in the country. Salaries are generally higher than Bangkok if compare employees’ skills and knowledge. Higher taxes imposed at Laos except cigarettes and liquors. All those push up prices with limited margin not only for our industry but many international organizations. We continue aiming to offer well-being at the best price. Thank you once again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Suzie SHIOYAMA General Manager

farlix 2014/11/07
« Had a very good night at Ibis Vientiane »

We stayed for just one night but had a very good stay at Ibis Vientiane. The staff was extremely welcoming and the rooms were in absolutely brilliant condition. The breakfast was good but not exactly the kind of buffet we expected. The staff in the restaurant was very nice as well but maybe a bit overattantive - we had to protect our plates from being removed too early. Other than that awesome stay, would definitely stay again.

Suzie S, General Manager at Ibis Vientiane Nam Phu Hotel, responded to this review

Dear Farlix I sincerely appreciate your review on your recent experiences at Ibis Vientiane Nam Phu and thank you for nice comments on us. I will definitely pass and share your feedbacks with our team members as all of our staff strive to improve the quality of our services including over-attentive service by the restaurant staffs. It is still my challenge to get best mix of service level as my staffs are looking at dishes but forgetting people. Again, thank you for your comments. The entire team of the Ibis wish to welcome you back soon. Sincerely yours Suzie SHIOYAMA General Manager

StephenInLaos 2014/10/28
« Central convenience in Vientiane »

I regularly travel to Vientiane for work and like to walk around the city in the evening. Vientiane has great variety of cuisines and so a centrally located hotel allows for varied food experiences followed by a stoll through town. Ibis Hotel is functional and comfortable with good clean rooms, very friendly staff, and close to everything in Vientiane. Nearby is Mix complex with various Asian food outlets surrounded by the original Nam Phou restaurants of French, Italian and Lao/Thai styles. Mix also has live music and a great outdoor atmosphere. Staying at Ibis makes a trip to Vientiane an inexpensive, convenient and relaxing stay after a day's work or sightseeing if you're on holiday. Recommended!

Suzie S, General Manager at Ibis Vientiane Nam Phu Hotel, responded to this review

Dear Stephenln Thank you for selecting Ibis Vientiane Nam Phu on your recent trip to Vientiane. Your review was truly appreciated. It is the fact that many of our guests commented about our central location and walking distance to Mekong River, place of interests, restaurants, pubs, massage spa and shops. I am pleased to learn that our location made your enjoyable stay at Vientiane. As you are regularly travel to Vientiane, I hope to be able to welcome you again at our hotel. Sincerely yours, Suzie Shioyama General Manager

GrahamTTka 2014/08/21
« Ibis in Vientiane »

I thought that this hotel was great value for money. If you're a backpacker, you probably won't stay here if you're on a budget. But if you've got some cash, not a lot, the Ibis hotel is def worth staying in. It's ideally situated in the heart of city with many nice restaurants and cool bars around. Its also easy to walk from here to other parts of the city and Vientiane is a nice city to walk in. Not too many of these in Asia. There's a great French restaurant called Le Provence, just behind the hotel, behind the fountain.

Suzie S, General Manager at Ibis Vientiane Nam Phu Hotel, responded to this review

Dear member of TripAdvisor We very much appreciate your review on TripAdvisor. Yes indeed, the heart of Vientiane is small and enjoyable to stroll around. Also there is not too many capital cities in Asia where we can enjoy pure blue sky. Thank you for sharing your comments and we look forward to another opportunity to be of service. Best regards, Suzie Shioyama General Manager

jpmbkk 2014/06/29
« correct »

the room is clean but you have a bad smell in the bathroom and the corridor. the breakfast is very poor ( no strawberry or orange jam ) and there is not a toaster !!! the staff is friendly and the wifi is good

Suzie S, General Manager at Ibis Vientiane Nam Phu Hotel, responded to this review

Dear member of TripAdvisor Thank you very much for your kind review on your last month stay at Ibis Vientiane Nam Phu. We strive harder to extend superior service experiences for our customer, therefore your feedback is very important to us. I wish to high-light regarding strawberry jam and orange jam. All our jam offering at breakfast buffet are Home-Made. We believe our customer would prefer Home-Made jam not containing any chemicals, furthermore, fresh strawberry and orange are not available in Laos. We use fresh local fruit in season and cocked with sugar only. We have a toaster at the buffet counter every day, it is a large open toaster type which can use for every kind of bakery such as Danish pastry, croissant, Baggett and sandwich bread. Since it is not a traditional toaster type which slide in sliced breads only, perhaps you may not noticed. Once again, I sincerely appreciate you taking the time to give us your feedback. Faithfully yours, Suzie Shioyama General Manager

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