Hotel - ibis Styles Swan Hill
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Ibis Styles Hotel

ibis Styles Swan Hill Hotel

405-415 Campbell Street 
3585  SWAN HILL
AUSTRALIA

266 reviews
TripAdvisor Rating Based on 266 reviews
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Check-in from 14h00
Check out up to 10h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access (Paying)
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Indoor heated pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi (Paying)
    • Massage (Paying, Nearby)

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access (Paying)
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years (Paying)
    • Childrens Club for 6 to 12 years (Paying)
    • Outdoor playground for children
  • 100% non-smoking hotel
  • MELBOURNE AIRPORT
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying, Nearby)
    • Laundromat (Paying)
  • Boutiques/shopping (Nearby)
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi (Paying)
    • Massage (Paying, Nearby)
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years (Paying)
    • Childrens Club for 6 to 12 years (Paying)
    • Outdoor playground for children
  • Golf
    • Golf course 18 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)
    • Golf lessons
  • Tennis
    • Grass tennis court
    • Outdoor tennis court (Paying, Nearby)
  • Beach and water sports (Nearby)
    • Boat excursions (Paying, Nearby)
    • Jet skiing (Paying, Nearby)
    • Kayaking (Paying, Nearby)
    • Sailing facilities (Paying, Nearby)
    • Water skiing (Paying, Nearby)
  • Other sports activities
    • Bicycle hire facilities
    • Athletics stadium (Paying, Nearby)
    • Badminton (Paying, Nearby)
    • Basketball facilities (Paying, Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Boules/petanque
    • Football (Paying, Nearby)
    • Horse riding (Paying, Nearby)
    • Jogging track (Nearby)
    • Skating rink (Paying, Nearby)
    • Squash court (Paying, Nearby)
    • Table tennis
    • Volley ball facilities (Paying, Nearby)

Catering

  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-21:30
    • Opening hours : Week-end 07:00-20:00

Business services

  • 7 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

  • 62 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 20 family rooms
  • 36 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Spa/Jacuzzi in bathroom
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Your meetings and events

Our customer reviews for ibis Styles Swan Hill

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 266 reviews

JimmyGeelong 2017/02/28
« Accor = Swan Hill »

We have stayed here many a times now and it is starting to get little flat. On check in you used to get a complimentary alcoholic drink now its a bottle of 50c water. The free breakfast is very average too. On our last visit we elected to go elsewhere and pay for breakfast. This place could be so much more. Has massive potential but ......... the service has also dropped off since the last lady has gone. She remembered you and always engaged in conversation.

mabelle09 2017/02/01
« comfy little resort »

Comfy, clean and family friendly little resort, has indoor and outdoor pool, mini golf, tennis court, indoor games area. Most of all very friendly staff. Close to the city centre, close to the Pioneer Settlement Village and river cruise, across the road is BP OTR and Mcdonald. We heared they're up for renovation so enquire first before you book.

Bob395 2016/12/15
« one night stay »

very friendly staff, buildings are getting a little dated, but still very clean and tidy, new bathroom/shower cubicle had NO soap holder in it. Position on the highway is excellent and easy to find...

GinPhil 2016/09/07
« Disappointing stay as Accor member. »

As an Accor Advantage member this was a very disappointing stay. Our room was okay apart from the fridge cupboard as mentioned in all reviews. No complimentary drink was offered despite the fact that the room had wine in the mini bar and there is a bar in the hotel, not open to guests unless a member of a bus tour . Restaurant not open to guests either for dinner but catered for bus tours. Minimal buffet breakfast included and no Accor member discount on a pricey cooked breakfast. The excuse for that was that it was a resort. Which brings me to the point that the pool was empty and the whole area was neglected and run down. If management of this hotel want to give priority to bus groups in preference to loyal Accor members then the hotel should not be a member of the Accor group. We won't return while these conditions remain.

Juanita B, General Manager at Ibis Styles Swan Hill Resort, responded to this review

Hello Virginia, Thank you for taking the time to leave us feedback. I do apologise about the complimentary welcome drinks, when I ran back to your room to tell you and you said you remembered from last time, I thought that it was resolved. We do offer our water bottles as our "Welcome Drink" as a socially responsible decision. We do not currently have our bar or restaurant available to the public or inhouse guests, and only open for functions. This was not always the case. The restaurant and bar used to be open and produce lovely meals with friendly service, unfortunately, there was not enough support to keep it open. We would have some nights where our team would serve 5 patrons. We do not currently have any advertising of us having a restaurant online, to avoid disappointing our guests. Our pool was empty, we are currently refurbishing it ready for summer. We do have signs around our property explaining this. I did choose this as the perfect time as the outdoor pool is not heated and is far far too cold. I am truly sorry that you were overall disapointed with your stay. While talking with you, if I had of known I would have been able to discuss this and rectify it for you.

Wisten 2016/03/17
« Close to everything »

Ibis was great, clean rooms, awesome facilities for the kids and adults alike. Walking distance to shops and attractions. Would definitely stay here again. Only minor downside was the shower, it wouldn't stay the same temperature so you constantly got burnt then froze and the shower head kept falling out on the last day. But other then that this place was tops!

jeffa1282015 2015/11/08
« Weekend in Swan Hill »

Friendly Reception but a few flaws with the room. No practical safe place to use the kettle, no spare power point near TV or fridge. Kettle cannot fit under tap in bathroom for filling. Only 1 wine glass ! (even after room cleaned). Couldn't have door open for fresh air without cigarette smoke entering.

joybellMelbourne 2015/08/17
« Needs some fine tuning »

Arrived to find that due to renovations the restaurant was not open except for breakfast. The continental breakfast was sparse and the eggs we ordered were dry and inedible. There was no staff in the breakfast area and you had to go and place any requests via reception. The staff were not aware of the Accor Advantage 50% dining discount. The room was clean and comfortable. This review sounds harsh but most issues can be resolved easily and we would stay again with the expectation that there would be improvement especially with the renovations complete.

suescraft 2015/08/10
« Comfortable stay »

Comfortable stay. The room was clean. Not our first stay. We stayed with our children when they were little. It would be great for families with little ones as there is a lot to do on site. The continental breakfast could have had a few more options. I usually find more choices of fruit and breads

2015/05/09
« Top Spot in Swan Hill »

This is the third time we have stayed at the Ibis in Swan Hill. We keep returning because it's in a great spot - close to town and restaurants. The resort has a great pool for families. Parking on-site is a must for us. Desk service extremely friendly and helpful. Room a good size = beds a little firm for me We would recommend this resort

damien3585, Manager at Ibis Styles Swan Hill Resort, responded to this review

Hi Tripadvisor Member, thank-you very much for taking time to review our property. We greatly appreciate you returning to our property time after time and I have passed on your kind words to our team. We look forward to seeing you on your next visit to Swan Hill. Damien & Staff – Ibis Styles Swan Hill Resort

bedelanig 2015/03/20
« Great Location »

My only complaint with this property was the untidiness of the outside areas the pool had a lot of dirt leaves and twigs lying on the bottom and they appeared to have been there for a long period of time but everything else was okay.

JimmyGeelong 2015/02/18
« Accor budget buster »

We have stayed here many times prior and they have begun renovating the rooms. Our last stay the previous week was one of those rooms so you can imagine my shock when on my return visit I was checked into a non renovated room! Whilst not appalling it was below standard. Please hurry up and renovate! The office lady was awesome though! Understanding our disappointment she provided a complimentary bottle of red - that is customer service! She is a great credit to this business. Our room faced the street so if you book request a rear room as the traffic is annoying.

Gdb1963 2015/01/07
« Lovely stay at Swan Hill with Family and friends »

Pool area was very good. Disappointed rooms were not serviced until 3.30 to 4.30 each day. Meant you had to choose between between having an afternoon nap with getting the room serviced.When the room was serviced- it was very good. Need more staff. Overall it was very good.

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