Hotel ibis Styles Swan Hill
405-415 Campbell Street
3585 SWAN HILL
405-415 Campbell Street
3585 SWAN HILL
Ibis Styles Swan Hill (previosly all seasons) is located on the Murray Valley Highway, just 2 minutes from Swan Hill City Centre and 4.5 hours from Melbourne. This hotel has 62 rooms with wireless boardband, LCD TV & Austar channels. Guest can choose to relax in the indoor and outdoor pools, chidren can also enjoy in the games room, mini golf and half tennis court. A great location to plan family BBQ outing in the garden, stage successful corporate events or functions
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
GPS : -35.346371, 143.562302
Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.
Indulge yourself in the Superior Spa bedroom. Surrounding the courtyard, this room features 1 Queen Bed, an ensuite SPA bath, Wifi access, minibar, 32"LCD TV,and Austar & Movielink channels.
Peaceful and Serene. The Deluxe room features 1 Queen Bed, Wifi access, minibar, ensuite bathrooms, 32" LCD TV and Austar & Movielink channels.
Peaceful and Serene. The Deluxe room features 1 Queen & 2 Single Beds, Wifi access, minibar, ensuite bathrooms, 32" LCD TV and Austar & Movielink channels.
Convenient and Spacious. The Deluxe room features 1 Queen & 1 Single Beds, Wifi access, minibar, ensuite bathrooms, 32" LCD TV and Austar & Movielink channels.
Reviews collected from customers who booked on AccorHotels.com
As an Accor Advantage member this was a very disappointing stay. Our room was okay apart from the fridge cupboard as mentioned in all reviews. No complimentary drink was offered despite the fact that the room had wine in the mini bar and there is a bar in the hotel, not open to guests unless a member of a bus tour . Restaurant not open to guests either for dinner but catered for bus tours. Minimal buffet breakfast included and no Accor member discount on a pricey cooked breakfast. The excuse for that was that it was a resort. Which brings me to the point that the pool was empty and the whole area was neglected and run down. If management of this hotel want to give priority to bus groups in preference to loyal Accor members then the hotel should not be a member of the Accor group. We won't return while these conditions remain.
Hello Virginia, Thank you for taking the time to leave us feedback. I do apologise about the complimentary welcome drinks, when I ran back to your room to tell you and you said you remembered from last time, I thought that it was resolved. We do offer our water bottles as our "Welcome Drink" as a socially responsible decision. We do not currently have our bar or restaurant available to the public or inhouse guests, and only open for functions. This was not always the case. The restaurant and bar used to be open and produce lovely meals with friendly service, unfortunately, there was not enough support to keep it open. We would have some nights where our team would serve 5 patrons. We do not currently have any advertising of us having a restaurant online, to avoid disappointing our guests. Our pool was empty, we are currently refurbishing it ready for summer. We do have signs around our property explaining this. I did choose this as the perfect time as the outdoor pool is not heated and is far far too cold. I am truly sorry that you were overall disapointed with your stay. While talking with you, if I had of known I would have been able to discuss this and rectify it for you.
Ibis was great, clean rooms, awesome facilities for the kids and adults alike. Walking distance to shops and attractions. Would definitely stay here again. Only minor downside was the shower, it wouldn't stay the same temperature so you constantly got burnt then froze and the shower head kept falling out on the last day. But other then that this place was tops!
Friendly Reception but a few flaws with the room. No practical safe place to use the kettle, no spare power point near TV or fridge. Kettle cannot fit under tap in bathroom for filling. Only 1 wine glass ! (even after room cleaned). Couldn't have door open for fresh air without cigarette smoke entering.
Arrived to find that due to renovations the restaurant was not open except for breakfast. The continental breakfast was sparse and the eggs we ordered were dry and inedible. There was no staff in the breakfast area and you had to go and place any requests via reception. The staff were not aware of the Accor Advantage 50% dining discount. The room was clean and comfortable. This review sounds harsh but most issues can be resolved easily and we would stay again with the expectation that there would be improvement especially with the renovations complete.
This is the third time we have stayed at the Ibis in Swan Hill. We keep returning because it's in a great spot - close to town and restaurants. The resort has a great pool for families. Parking on-site is a must for us. Desk service extremely friendly and helpful. Room a good size = beds a little firm for me We would recommend this resort
Hi Tripadvisor Member, thank-you very much for taking time to review our property. We greatly appreciate you returning to our property time after time and I have passed on your kind words to our team. We look forward to seeing you on your next visit to Swan Hill. Damien & Staff – Ibis Styles Swan Hill Resort
We have stayed here many times prior and they have begun renovating the rooms. Our last stay the previous week was one of those rooms so you can imagine my shock when on my return visit I was checked into a non renovated room! Whilst not appalling it was below standard. Please hurry up and renovate! The office lady was awesome though! Understanding our disappointment she provided a complimentary bottle of red - that is customer service! She is a great credit to this business. Our room faced the street so if you book request a rear room as the traffic is annoying.
I stay for 1 night and the room is average. The floor is uneven & I nearly trip, the door frame have signs of force entry, duvet is not clean & black stain is clearly visible along the side. I just notice this in the morning and since I only stay there for one night I cannot be bother to complaint. Not a very impressive one night.
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