Mercure London Kensington
1a Lexham Gardens
W8 5JJ LONDON
1a Lexham Gardens
W8 5JJ LONDON
The Mercure London Kensington is set in the heart of the fashionable Royal Borough of Kensington and Chelsea, one of London's most affluent boroughs with its exclusive shopping areas. Nested between Earls Court and Gloucester Road tube stations, the hotel is also located in an area known as "Albertopolis" after its royal patron Prince Albert, dedicated to celebrate the achievement and grandeur of Victorian Britain such as the world-renowned Victoria & Albert, Natural History and Science Museums.
The hotel offers 82 air-conditioned contemporary bedrooms. Free Wi-Fi, bathrobes, slippers and minibars with complimentary soft drinks are offered in standard and executive rooms. Nespresso coffee machines can also be found in the executive bedrooms.
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
GPS : 51.494965, -0.190716
All rooms have contemporary décor and are fully equipped with modern amenities, including LCD TV, Wi-Fi and a smartphone with free international calls and internet. Privilege rooms offer complimentary soft drinks and a Nespresso coffee machine.
The perfect room for family or friends with air conditioning, free WiFi, interactive TV with movies, complimentary bottled water, invigorating bath and shower, bathrobes and safe. All soundproofed to ensure a great sleep.
Upgrade to an enhanced room and enjoy even more comfort and style. Benefit from exclusive amenities such as a Nespresso coffee machine, iPod dock, bathrobes & slippers, upgraded bathroom products plus all other amenities found in our standard rooms.
A spacious room ideal for sharing with air conditioning, free WiFi, flat screen TV, complimentary bottled water, tea & coffee tray, invigorating bath and shower, luxury towels and safe. All soundproofed to ensure a great sleep.
Enjoy extra space and luxury with air conditioning, free WiFi, flat screen TV, complimentary bottled water, tea & coffee tray, invigorating bath and shower, luxury towels and safe. All soundproofed to ensure a great night's sleep.
Compact and quiet with everything you need for a relaxing stay including air-conditioning, free Wi-Fi, flat screen TV, tea & coffee tray, invigorating bath and shower and safe.
Everything you need for a comfortable stay with air conditioning, free Wi-Fi, flat screen TV , complimentary bottled water, tea & coffee tray, invigorating bath and shower, luxury towels and safe. All soundproofed for a great night's sleep.
Reviews collected from customers who booked on AccorHotels.com
I was indeed impressed by the service of the receptionists. They gave ample service all day with a smile. It was a pity that the window of my room couldn't be openend for safety reasons. The room was clean and okay. The television had only English channels, a pity that no continental channel was available !
The Mercure London Kensington offers a perfect location just moments away from both Earl's Court and Gloucester Road Tube stations, ideal for exploring the city centre and beyond. Our hotel is ideally situated for the main London landmarks, royal parks, the city’s renowned museum quarter and the exclusive shopping districts of High Street Kensington and Knightsbridge. Your comments on the level of service received by the reception are well received by those individuals. We strive to ensure every guest leaves feeling bestowed with friendship and generosity. Thank you. We look forward to welcoming you back in the very near future. Kind regards, Sonya Young Operations Director
The hotel is convenient located in Kensington 5 min. walk from Gloucester Road. It offers a well assorted breakfast. Rooms are of decent size. It was not possible to use European power plugs as an adapter was requiered. It could be borrowed in the reception, so It was not a big problem. Will definately recommend this hotel if you need a hotel, which is reached easily from Heathrow and still it is easy to reach the City center from Gloucester Road tube station.
Warm greetings from Mercure Kensington, thank you for taking the time to review your recent stay with us. Our location is perfectly positioned to explore the neighbourhood of Kensington and Chelsea, the local shopping district which is particularly special at this time of year. Easy access to Earl’s Court and Gloucester Road tube stations also allow for convenient access to the city centre and beyond. Customer care is among our highest priorities and your feedback is immensely valued, it allows us to constantly monitor and measure the level of service and standards at the hotel. It is a pleasure to hear you were well cared for by the team, we will always endevaour to meet the needs of all our guests. Thank you again for sharing your comments; we look forward to welcoming you back to your London home. Kind regards, Sonya Young Operations Director
modest but comfortable rooms, friendly staff, nice breakfast and walking distance from the museum of natural history ,the vicroria and albert museum, royal albert hall and hide park. there were many maintenance problems.
Hava Thank you for taking the time to post a review following your recent stay at the Mercure London Kensington Hotel. I am pleased that you enjoyed the majority of your stay with us. I am sorry to hear that you had many maintenance problems in your room. Did you report them? I am not aware of any one room having had many issues reported. However I will now be getting our maintenance team to have a look. Again thank you for the review. Kind Regards Lisa Lisa Kearney General Manager
A very smart hotel. All the staff were very polite and friendly. The breakfast was freshly made with lots of choice. It was in a good location not far from Kensington High Street. The only downside was there was very little room to even walk round the bed.
Dear Gaughanmarion I am so pleased that you enjoyed your weekend break with us. I do hope that we can welcome you back soon, perhaps in one of larger rooms where you will have more space. All the rooms are marked on our websites so when you next book you will be able to choose the room the suits you better. Kind Regards Lisa Lisa Kearney General Manager
We experienced a very friendly stay by all the staff. They were efficient, polite, enjoyed a chat and very friendly. Alos helpful regarding any requests. Staff who deserve a mention are. In the Bar area Salvador Lloret and Kevin. Reception staff Carmen Dambu, Danielle Silva, Maria Gracia and Imed. These staff were all wonderful young people. Also the Irish manager, think her name is Lisa. Only one small complaint was toilets were slow to fill and shower pressure not great. Location was excellent as new area, so close to good transport links. Overall the Mercure made us feel welcome. we were in London for 10 days and could not fault our stay. From New Zealand
Dear Stephanie Thank you for taking the time to complete such a lovely review following your recent departure from the Mercure London Kensington. I am delighted that you have enjoyed your time with us and we are all looking forward to having you return to us very soon. Kind Regards Lisa Lisa Kearney General Manager
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