Mercure Nottingham City Centre George Hotel 4 stars

Customer review rating (ALL Rating) 3.9/5 972 reviews

Mercure Nottingham City Centre George Hotel - Image 1
Mercure Nottingham City Centre George Hotel - Image 2
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Mercure Nottingham City Centre George Hotel - Image 4

Description

ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE Clifton certified hotel

  • 19th century building with original features

  • Central location, with plenty of nearby transport links

  • On-site leisure facilities, including a dedicated gym

  • Sherwood Forrest and Nottingham Castle located nearby

Our accommodation(s)

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Hotel location

Mercure Nottingham City Centre George Hotel

2 George Street
NG1 3BP NOTTINGHAM
United Kingdom

GPS:52.953693, -1.144617

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

1822

Stylish restaurant, serving beautifully prepared food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  972 reviews

TripAdvisor Rating  4.0/5  1,918 reviews

Certificate of excellence 2023

Central location. Quirky

TripAdvisor rating 4.0/5

angemcshane Couples - TripAdvisor review

Very central hotel in a great area with lovely details to the rooms. I loved the decor and the photos as you go up the stairs which I would not have seen if the lift was working. The hotel is a bit tatty and the stairs and carpet uneven so be careful. The banisters did feel a bit unclean but ok if you don’t need to use them. We had a drink in the very lively bar. The bar had lots of atmosphere and was loud but really enjoyed it. The complimentary water was a nice touch as was the ear plugs but we did not need them. Overall a nice stay.

Poor hotel

TripAdvisor rating 1.0/5

Andrew H Business - TripAdvisor review

Photos of the front of the hotel are many years old. Locals estimate 10 years. Appreciate they are going through renovations (which they also keep quiet about until you arrive) but even the wall under the scaffolding is nothing like the aged. photo. Hotel mirrors are dirty, and the room I stayed in had a dangerous sharp edge on the walkway from the bed. If you book via Expedia , the hotel’s page advertises “on site parking” and “onsite EV Charging “. Having travelled by car, with colleagues to get there I asked where the parking was to be told “on site means onsite at the nearby car park”. False advertising, dirty unsafe room.

Dear Andrew, thank you for your review. We are having some work taking place around the hotel and apologise should this have impacted your stay in a negative way. I have asked our maintenance team to check the edge mentioned and we can confirm it follows the safety guidelines. We have also contacted Expedia in order to clarify we don't have our own car park. We apologise for the inconvenience this has caused you. Thank you for feedback and for staying with us. Kindest regards Joana Lopes Operations Manager

Poor Suite

Customer review rating 1.0/5

E H. Business - Confirmed reviews ALL

2nd floor ‘suite’ extremely, poor. Certainly not worth the extra expense. Noisy with a ‘cupboard’of living space. I use this hotel very often. This so called suite is certainty no better than a Priviledge room at best. Having stayed here regularly over the last year this was my first and only poor experience. I usually book suites and the staff are excellent. And they often book me in the upper suite, which is good. However after this I will probably only book privilege

Dear Mr. H., Thank you for taking the time to tell us about your experience at the Mercure Nottingham City Centre George Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies for not having met your expectations on this occasion. We do have a note on your booking with a preference to room 503. Unfortunately on this occasion we had a long stay guest in this room who had booked in many days earlier, therefore making it impossible to book that room number. Indeed, our 3 suites do vary in shape and size with just 1 of them being significantly larger, room 503 which you prefer. However you are correct, the other 2 suites are smaller but are within the same room / suite category. I do apologise once again for the suite you were provided with not having met your expectations. We are sadly never able to guarantee in advance which suite will be allocated. We do always do our best for you, which is why every occasion previously when booking the suite you have received room 503. We do always try our best for you. We appreciate your sharing your honest feedback Mr. H. and we do appreciate your loyalty. It was a pleasure of the team to have been able to welcome you back on this occasion. Kindest regards Chris Butler General Manager

Fab stay, already booked in again

TripAdvisor rating 5.0/5

MrsH2808 TripAdvisor review

We booked into a Privelege King Room. Room was great, so spacious with a massive comfy bed. Facilities exceeded expectations and included a bath and shower in the bathroom, a little fridge and an Alexa! Staff were friendly and helpful. Breakfast was good quality and very tasty. Location is superb, especially if you are seeing a show at the Motorpoint Arena, only about a 5 minute walk and also close to shops, pubs and clubs. One downside was you are in the thick of the nightlife so it was a little noisy at night, but the hotel had provided earplugs which I thought was considerate and a nice touch, allowing me to have a good night's sleep. Looking forward to our next visit which we have already booked.

Dear Mrs. H, Thank you so very much for your review. It is wonderful to hear you had such an enjoyable stay. To hear your kind words about the team is most encouraging, I look forward to sharing this feedback with them all. We are so pleased to hear you had an enjoyable time with us which ended with an equally enjoyable breakfast. To hear you have already chosen to return and stay with us again, this really is the best possible compliment any hotel could ever wish to receive. The team and I are already looking forward to welcoming you back very soon. We thank you for your loyalty and having chosen to stay with us on this occasion. Until next time. . . Kindest regards Chris Butler General Manager

Good location

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Nice boutique hotel in the centre of town amongst all that is happening. 3 minute walk from Lace Market car park, 5 minute walk to the Arena. Room was good (view not so much but not there for that). Quiet, not disturbed by nightlife at all. Breakfast was fabulous. For a night out in Nottingham or to go to theatre or Arena this hotel is perfect.

Dear Dave, We very much appreciate your comments regarding your stay at the Mercure Nottingham City Centre George Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I do however wish to apologise for the issue with the shower door. I am sincerely very sorry for this not having been identified prior to your arrival. I thank you for bringing this to my attention so I can have this investigated. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest regards Chris Butler General Manager

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Other web-users rate our hotel

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