Hotel - ibis budget London Whitechapel - Brick Lane
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Ibis Budget Hotel

ibis budget London Whitechapel - Brick Lane

100 Whitechapel Road 
E1 1JG  LONDON
UNITED KINGDOM

2,857 reviews
TripAdvisor Rating Based on 2,857 reviews
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From 69.00 GBP Non member rate
From 65.55 GBP Member's rate Members’ Rate, join while you book
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Pet allowed
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Snack & beverage machine

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Pet allowed
  • 100% non-smoking hotel
  • Reception open 24 hours a day

Catering

  • Snack & beverage machine
See all services

Hotel location

Our rooms

  • 269 rooms
  • 100% non-smoking hotel
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Shower
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
Our rooms fittings

Our customer reviews for ibis budget London Whitechapel - Brick Lane

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 2,857 reviews

nooru777 2017/04/08
« Excellent stay »

Hotel location is excellent tube station near by Next to brick lane which has wonderfull aurthentic Bangladeshi curry resturent best in U.K. For home cooked disehes staff in the hotel friendly service room is clean .

IB_Whitechapel, Assistant General Manager at Hotel ibis budget London Whitechapel - Brick Lane, responded to this review

Dear Nooru, Thank you very much for your kind review about our hotel ibis budget London Whitechapel - Brick Lane. It is always nice to receive positive feedback! I will share your comments with the rest of our team :) Kind regards, Carmen Rodriguez -Assistant General Manager

Patricia B 2017/04/05
« Basic but clean and nice »

Clean room with basic facilities. The bed was comfortable and the shower worked fantastically but remember to take your shampoo and shower gel. Well situated as it is close to the bus stop and at about 4 blocks distance from the underground. We had to pay two pounds per each bag to have them kept at the hotel for a few hours after the check out. Thanks to Alba for her nice attention. Considering the relation quality price, I would say this is a good hotel.

IB_Whitechapel, Assistant General Manager at Hotel ibis budget London Whitechapel - Brick Lane, responded to this review

Thanks a lot for your kind review about our hotel ibis budget London Whitechapel - Brick Lane! I am glad that you have a good stay with us! I am sure Alba will be delighted to know that you were very happy with her attention :) We hope to welcome you back at the hotel very soon! Kind regards, Carmen Rodriguez - Assistant General Manager

Marios S 2017/02/26
« Nice stay at an affordable price. »

The service was excellent. As far as the breakfast is concerned I should say that it was very reach, plentiful and at a very affordable price. The hotel location is just perfect for those who use the tube. There are two underground stations within walking distance. Additionally, lots of places to eat and lots of nearby express supermarkets. The location is very close to London city center. Should you choose a hotel nearer to city center it would cost you 30 pound per day more. Generally, it costs less. The only con is the fact that the sitting area could be equipped with couches where you could sit and relax enjoying your drink. I consider this as negative.

IB_Whitechapel, Assistant General Manager at Hotel ibis budget London Whitechapel - Brick Lane, responded to this review

Dear Marios, Thanks a lot for your kind review about ibis budget London Whitechapel - Brick Lane. I am glad to read that you enjoyed your time at the hotel. Just let you know that we are in the middle of a very exciting redecoration of our welcome area, and we will have new warmer furniture very soon. I invite you to come back to have a look :) Best Regards, Carmen Rodriguez - Assistant General Manager

912rodc 2017/02/03
« Very Satisfied (with a minor quibble) »

Good overall. The hotel was clean, the staff pleasant, breakfast was fine, checkout was simple. Overall, I wouldn't change anything except for the fact that there was no towel in our daughter's room (two towels were left in mine and my wife's room and we had to share with our daughter). Not ideal but that was literally the only thing we were unhappy with. Otherwise, great.

IB_Whitechapel, Assistant General Manager at Hotel ibis budget London Whitechapel - Brick Lane, responded to this review

Many thanks for your kind words about your stay in ibis budget London Whitechapel - Brick Lane. I would like to apologize for mistakenly did't provide towels to your daughter. This was an unfortunate mistake from our housekeeping team, which I will further discuss with them to make sure that we will void future occurrence. Please kindly note for future occasions, that our reception front desk is 24h open and our team is always ready to sort out any problem that you encounter during your stay. Please accept once again my sincere apologies for the inconvenience. I hope that you will give us the opportunity to better serve you in the near future. Carmen Rodriguez -Assistant General Manager

starb0ard1 2017/02/01
« Budget London hotel. »

decent sized room and good value for money, although shower location means you need to be very good friends or family. good central location close to spitalfields and brick lane. very good value breakfast

IB_Whitechapel, Assistant General Manager at Hotel ibis budget London Whitechapel - Brick Lane, responded to this review

Many thanks for taking the time to share about your experience at the hotel on TripAdvisor website :) We hope to welcome you back soon! Carmen Rodriguez -Assistant General Manager

Hugh H 2017/01/25
« comfortable, convenient and efficient »

The hotel was very convenient, comfortable, the online check in worked extremely well and there were no hiccups on my trip. Staff were very helpful and courteous. i have used Ibis on many occasions in the past and find the hotel group consistently good and recommend them to my business associates and friends.

IB_Whitechapel, Assistant General Manager at Hotel ibis budget London Whitechapel - Brick Lane, responded to this review

Hi Hugh, Many thanks for your kind review about our hotel ibis budget London Whitechapel - Brick Lane and all the brand. I will share your comments with all the team, I am sure they will be very happy to read your kind words :) Hoping to welcome you back soon, Regards, Carmen Rodriguez Assistant General Manager

luciaf789 2017/01/10
« Trip to London »

The bedroom is nice, perfect if you planned just to sleep. I did not liked the toilet, but this is a personal opinion. Although they were making renovations I did not had any problem with noise when I was at the hotel. The person in the breakfast is really nice and the food was really good. The juices, not so much.

IB_Whitechapel, Assistant General Manager at Hotel ibis budget London Whitechapel - Brick Lane, responded to this review

Dear Lucía, Thank you for taking the time to share your very valuable feedback on TripAdvisor website :) We hope to welcome you back at our hotel very soon! Regards, Carmen Rodriguez Assistant General Manager

plumbob52 2017/01/04
« Train staff better »

Arrived at about 6pm, lady on check in did not seem to know what she was doing.We had booked 3 rooms,two paid for in advance & one to be paid for.After about 10 minutes lady gave our keys and I had credit card in hand ready to pay. She said" all paid for" I replied " NO,two paid for one left to pay" She said "no no all paid for". I then assumed that because we had past the cancellation time for 3rd room they automatically taken it from the card I used to pay for other rooms. At 11.15 pm my son was woken up by staff member knocking on his door for payment! In the morning we discovered that ALL of our keys had been disabled. I went to reception to pay and get keys enabled, the receptionist was apologetic but what a way to correct they`re mistake!!! Apart from that the rooms were fine.

IB_Whitechapel, Assistant Manager at Hotel ibis budget London Whitechapel - Brick Lane, responded to this review

Dear Plumbob52, Many thanks for taking the time to share your feedback on TripAdvisor website. I am very sorry to read that your experience did not meet your expectations. We try to provide always the best service as possible and we do apologise if on this occasion, we did not accomplish our mission. I do really appreciate that you bring this matter to our attention as it will help us to improve the quality of our service. Should you would like to further discuss about this issue, please send me a direct email to h8033-dm@accor.com Kind regards, Carmen Rodriguez Assistant General Manager

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