ibis Ambassador Seoul Insadong 3 stars

Customer review rating (ALL Rating) 4.3/5 981 reviews

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31, Samil daero 30 gil, Jongno gu, 03132 SEOUL, South Korea

Description

Hotel extras

  • Paid parking (Tower parking system, 15,000 won/day)

  • We are committed to sustainability. Together, we are opening up a better world.

Our accommodation(s)

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Hotel location

ibis Ambassador Seoul Insadong

31, Samil daero 30 gil, Jongno gu
03132 SEOUL
South Korea

GPS:37.574364, 126.989443

Telephone
Fax +82 2-6730-1100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms

TASTE

A good Choice to feel great. Enjoy a buffet and Special dishes in a relaxed, simple TASTE Restaurant.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  981 reviews

TripAdvisor Rating  4.0/5  1,208 reviews

Well located

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Well located. Staff very friendly. I will stay here later once come back.

Well located and near to Net fame hot spot.

Customer review rating 4.0/5

W. L. Friends - Confirmed reviews ALL

Friendly helpful hotel staffs and room are clean. Opposite hotel, walking across the road is Ikseon-dong Hanok Village. The most “instagrammable” place.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Bad check out experience

TripAdvisor rating 1.0/5

jal747 TripAdvisor review

Check-in was fast. The room is average size but the bathroom is small. The room has no toothbrush, only have slippers. There is tea, coffee and bottles of water in the room. Hotel has a hot bath, but closes early at 10pm, and you have to exchange your room key with a key to the hot bath, which is very inconvenient if you are used to enjoying the ones in Japanese hotels. Breakfast has limited choices and quality not very good. The hotel location is within walking distance to the subway station. There are many restaurants nearby and a convenience store right across. When we check out, we asked front desk to help us call a taxi, but the front desk lady said “she lost her cell phone”. It’s an excuse obviously because why would the hotel not have a phone at the front desk. Also, I was waiting in line behind two white girls, and the front desk lady called a taxi for them, asking them how many people, how many pieces of luggage, the price to the airport and told them to wait outside the hotel entrance. May be I’m Asian and they didn’t think I can hear and understand their whole conversation? We had to walk 10 minutes to an airport bus stop in the cold to wait for an airport bus. I’m writing this on the bus hoping I won’t miss my flight.

Dear Mr. or Ms. jal747 Warm greetings from ibis Ambassador Seoul Insadong First of all, I believe & hope that you had safe trip back to Toronto from Seoul. 1. Amenities: Disposable amenities such as toothbrush, toothpaste and razor, etc. are not provided starting from 29th March, 2024 according to environmental regulations in Korea. This policy is entirely applicable to hotels in Korea. 2. Hot bath: We have such procedures internally for stability reasons since it’s operated unattended. 3. Breakfast: I will share your comment and discuss how to improve quality of breakfast and selection of it with culinary team. 4. Cell phone: Staff, all heartists can carry their own cell phone. However, this is not for personal use, but for the functionality of the smartphone. Please accept my sincere apologies for the inconvenience caused by our lack of communication skills and inattention to details. It must have been extremely frustrating for you. However I am happy to learn about lack of our service manner and gesture and we will be taking this as a great opportunity to develop and push ourselves further to provide extraordinary and reinforced information to our valuable guests. With your grateful and learning comments, Hasmin Hwang General Manager

Well located but aircon not working

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

Stayed for 5 days and was given a well sized room but had issued with air-conditioning from day one. Reception sent a man to check it and it worked for a while but it became unresponsive again after one night.

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

We enjoyed our stay at Ibis Ambassador Seoul Insadong Hotel. Located just accross Ikseon-Dong where there are a lot of nice cafes and restaurants in quaint Hanoks. Also conveniently located near a lot of tourist areas.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 830 reviews 9.6/10 Location
  • 623 reviews 6.3/10 Room
  • 550 reviews 9.1/10 Service
  • 23 reviews 2.5/10 WiFi
  • 215 reviews 7.9/10 Cleanliness
  • 111 reviews 6.6/10 Breakfast
  • 63 reviews 8.3/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.