Hotel - ibis Styles Marseille Castellane
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Ibis Styles Hotel

ibis Styles Marseille Castellane Hotel

31 Rue du Rouet 
13006  MARSEILLE
FRANCE

330 reviews
TripAdvisor Rating Based on 330 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public outdoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel (Paying)
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 6  EUR
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public outdoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel (Paying)
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 6  EUR
  • 100% non-smoking hotel
  • Air Conditioning
  • Shoe shine machine

Leisure and activities

  • Bicycle hire facilities  (Nearby)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Our rooms

All our rooms have a 26-inch LCD screen with connectors and a TV package with all the main channels.

  • 53 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 5 family rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Free in-room mineral water
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Crib on request
    • Cordless telephone
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Bouquet TV Canal+ and Canalsat
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our customer reviews for ibis Styles Marseille Castellane

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 330 reviews

phil w 2015/04/02
« Long weekend in Marseille »

We stayed in this IBIS STYLES hotel for 4 nights and found it ok, room was small but functional and was well serviced every day, the bed and pillows were not the best i have experienced in ibis hotels nor was the breakfast which again was ok but dissapointing on the level of replenishment, especially running out of Ham for 2 of the mornings, this was my 1st stay in an ibis styles in France and it was way behind what i have experienced in Germany for instance, however the staff were very helpful and polite which is a plus

christelle b, Responsable réception at Ibis Styles Marseille Castellane, responded to this review

Monsieur , Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis Styles Marseille Castellane. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels ibis Styles sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré que les mesures nécessaires seront mises en œuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs.

Roberto P 2013/11/10
« Hotel Ibis Styles Marseille Castellane »

Excellent hotel at a reasonable price. Very good central position in Marseille, close to Castellane metro station. Very clean room. Friendly and very helpful staff. Excellent breakfast. I definitely recommend this hotel.

kanna_34 2013/09/16
« very good location for travel in Marseille »

I like reception ,They are friendly & good relationship . My room is very comfortable too but I don't like old lift because it can't open sometime. Your hotel has very good location for travel in Marseille.

felicia_alvita 2013/07/26
« Would have been excellent stay if the internet worked better. »

Pros: - Comfortable bed. - Clean room. - Quiet and soundproof. - Polite staff. The front desk guy named Sacha was especially polite, friendly, and helpful. He helped us with bus information and printing our boarding pass. - Working AC. - The look and feel of the room was pretty nice. - Location was close to the Castellane metro station. Lots of food options within walking distance. - Breakfast was included. They had yogurt, cereal, bread, baguette, jam, honey, butter, nutella, cheese, mixed fruits, ready-made juice, water, orange juicer machine, coffee machine, and toaster. Suggestion for the future: it will be great if they add more options for warm breakfast like waffles or eggs. Cons: - There was internet in the room, but it was super slow and technically unusable. I wasn't even able to load google map. Sending and receiving messages on smartphone took a long time too. - The cleaning staff did not respect out "do not disturb" sign. They came in to clean even though the sign was posted. I don't mind the cleaning, I just want less people coming into the room to minimize missing things. But in the end nothing got lost and the room is cleaned so I guess that's ok. Neutral: - No safety deposit box inside the room, but we didn't experience any issues with the security. I didn't check whether the front desk has it. - The key had to be returned to front desk every time we left the room.

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