Hotel address167 Hai Ba Trung
722413 HO CHI MINH
How to reach the hotelGPS :N 10° 47' 3.69'' E 106° 41' 45.19''
Contact the hotel
- Tel. (+84)8/38224866
- Fax. (+84)8/38221698
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Novotel Saigon Centre - hotel reviews in Ho Chi Minh City
Hotel code: 7965
Accorhotels.com customer reviews in partnership with TripAdvisor
3rd September 2013, 25yearstravelling, Melbourne, Australia
Stayed at Novotel, it is very convenient, clean, lovely pool area, staff helpful and friendly.Conveniently located , I would recommend this to friends & family .Breakfast included was very useful , lots of choice and freshly made eggs ect ..View management response »
Management responseDear 25yearstravelling,Thank you very much for your review and for staying with us.It gives me great pleasure to read that you thoroughly enjoyed your stay with us and especially that you found our staff to be helpful and friendly as they are our greatest asset. Please rest assured that I will be sharing your review with the team and I am sure everybody will be very pleased to hear about it.It is our hope to welcome you back again in the near future and if I personally can be of any assistance to you, please do not hesitate to let me know.Yours sincerely,Lionel MoinardGeneral ManagerLionel.Moinard@accor.com
1st September 2013, Bangkok
I enjoy my stay and I praise of the staffs great courtesy..The ground staff has made me feel home and warmth.The only problem I see is the Square. The chef has to top up food often...most of the time, I have my breakfast or lunch buffet, somehow most of the section are empty..However, I love the place and will come again.View management response »
Management responseDear TripAdvisor Member,Thank you very much for taking some of your time and sharing your recent experience with us here on TripAdvisor.I am glad that you enjoyed your stay with us and we are looking forward to welcome you back in the not too distant future.I have also taken note of your comment in regards to our buffet and I will be sharing your feedback with our Executive Chef so that he can take the appropriate steps.Thank you again and I ever can be of any assistance to you, please do not hesitate to contact me directly.Yours sincerely,Lionel MoinardGeneral ManagerLionel.Moinard@accor.com
"worth every penny"
2nd August 2013, Travel_junkie294265, Singapore, Singapore
I booked the hotel when there was a 40% off promotion. Since I am a platinum card member, I requested for an ungrade upon arrival. They not only ungraded me to an executive room, but also offered me access to the its executive lounge. Since I have been to HCMC before, I was there for a weekend gateaway without any travel plan. For most of the time, I was in the hotel. So the amenities were very important. I am glad that I made the decision to stay with Novotel Saigon Center. I will recommend it to my friend and stay there again in the future.View management response »
Management responseDear Travel_junkie294265,Warm greetings from Novotel Saigon Centre and thank you very much for taking the time and posting a review of your recent stay with us here on Tripadvisor.I am delighted to read that you thoroughly enjoyed your stay with us and that you were well looked after.If you have a chance to come back to Saigon again, please do not hesitate to contact me directly for any assistance you may require. It would be a pleasure to welcome you again at Novotel Saigon Centre.Yours sincerely,Lionel MoinardGeneral ManagerLionel.Moinard@accor.com
"Pleasant stay in HCM"
1st August 2013, JohnF5421IY, Brisbane, Australia
This hotel surprised me with its efficency and value. A quick business trip needing economical accomodation was enjoyed here on the Club floor. It was real value with lounge facilities. Language was a problem with most staff struggling with English. Breakfast buffet was excellent and even though the hotel is not in the city centre taxis are so reasonable and quick it was no problem.View management response »
Management responseDear JohnF5421IY,Thank you very much for staying with us and for sharing your recent experience with us. I am glad that you had a pleasant sat with us and that you enjoyed our Club floor with the lounge and its benefits. I am also pleased to tell you that we are currently having some English classes for our staff and it is my hope that this will improve the English levels of my colleagues.Thank you again and I hope we can welcome you again at Novotel Saigon Centre in the not too distant future. If I ever can be of any assistance to you, please do not hesitate to contact me directly.Yours sincerely,Lionel MoinardGeneral ManagerLionel.Moinard@accor.com
"4 days Business stay"
24th July 2013, MARCUS2509, Singapore, Singapore
Overall satisfactory stay. Only hiccups was the check in too longer that expected despite being a accor member. Hopefully if there is trainee during the check in, the check in will not be confuse.Secondly, the FO and concerige can do a bit mroee by smile a bit...it will be nicer.... It seems that the hotel people are stress by it..View management response »
Management responseDear MARCUS2509,Thank you for taking some of your time and sharing your recent experience with us here on tripadvisor.I also would like to thank you for staying with us and I am happy to read that you enjoyed your stay with us. However, I have also noted your feedback and I would like you thank you for it as it is with comments such as yours that we can review our services and improve upon them. Please rest assured that I will be working closely with the team.If you have a chance to come back to Saigon on a business trip, please do not hesitate to contact me directly at below email, if I can be of any assistance to you and we hope to welcome you again in the not too distant future.Yours sincerely,Lionel MoinardGeneral ManagerLionel.Moinard@accor.com
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.