Hotel - Mercure Hotel Chateau Berlin am Kurfuerstendamm
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Mercure Hotel

Mercure Hotel Chateau Berlin am Kurfuerstendamm

Knesebeckstrasse 38-49 
10719 BERLIN
GERMANY

455 reviews
TripAdvisor Rating Based on 455 reviews
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Select your dates 59.00 EUR

Mercure Hotel Chateau Berlin am Kurfuerstendamm

Mid-scale hotel for business trips or leisure

Experience the vibrant and flourishing Kurfürstendamm: At the 4-star Mercure Hotel Chateau Berlin on the Kurfürstendamm you will be a short walk from the famous boulevard. You will love the relaxed atmosphere of our hotel. All 72 rooms are air-conditioned and have sound-proofed windows and free WIFI. If arriving by train, travel to the main train station, located 3.1 miles away. Tegel and Schönefeld airports are 9.3 miles and 18.6 miles away respectively. By car, take the A100 highway.

Berlin's City West quarter is steeped in history: For over 100 years the area around Zoo train station, Tauentzienstrasse and Kurfürstendamm has been at the beating heart of Berlin. Spectacular projects showcase City West's recent renaissance.

This hotel is Planet 21 Silver
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 8  EUR
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 8  EUR
  • BERLIN TEGEL
  • Languages spoken at the hotel
    • German
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Concierge

Leisure and activities

  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Nearby)
    • Billiards/Snooker (Paying, Nearby)

Catering

  • Breakfast
  • Room service
    • Opening hours : Week 06:30-10:30
    • Opening hours : Week-end 06:30-11:00

Business services

  • Copy/print service available
See all services

Hotel location

Hotel - Mercure Hotel Chateau Berlin am Kurfuerstendamm

Knesebeckstrasse 38-49
10719
BERLIN
GERMANY

Tel: (+49)30/88911980
Fax: (+49)30/889119815

Check-in from 15h00
Check out up to 12h00
Access and transport
  • BLEIBTREUSTRASSE : M29 M19 109 110, BLEIBTREUSTRASSE
  • BLEIBTREUSTRASSE - : X10, BLEIBTREUSTRASSE
  • UHLANDSTRASSE : U1, UHLANDSTRASSE
  • BERLIN SCHOENEFELD At 30km / 18.64 miles
  • BERLIN TEGEL At 15km / 9.32 miles  - Shuttle paying
  • BERLIN At 7km / 4.35 miles

GPS : 52.500999, 13.321180

Our rooms

At the 4-star Mercure Hotel Chateau Berlin you can choose between a Standard or Superior Room with a double bed, or a luxuriously furnished Privilege Room with a double bed and sofa. We provide an iron and ironing board in every roomIron with ironing board. All 72 rooms are air-conditioned and come with free Wi-Fi. One child aged up to 12 can stay in their parents' room free of charge. Your pet is also welcome (for a charge of EUR 8 per night).

  • Privilege Room with double bed, sofa and balcony
    Privilege Room with double bed, sofa and balcony

    Mercure Privilege Rooms offer even more: spacious room, VIP bathroom including bathrobes, complimentary bottle of water, daily newspaper, coffee and tea facilities in the room, WIFI, late check-out, sofa bed and balcony.

  • Standard Room with double bed
    Standard Room with double bed

    Our Standard Rooms are ideally suited to your needs. In addition to a TV and telephone, the Standard Rooms are equipped with high-quality beds, comfortable seating, a functional desk space with free WIFI access, soundproofed windows and air conditioning.

  • Superior Room with double bed
    Superior Room with double bed

    More room to relax! Enjoy our spacious Superior Rooms, with high-quality beds, bathroom with tub, comfortable seating, a functional desk space with free WIFI access and a room safe.

  • 72 rooms
  • 56 non-smoking rooms
  • 18 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our customer reviews for Mercure Hotel Chateau Berlin am Kurfuerstendamm

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.0/5 Based on 455 reviews

Laurence B 2016/11/24
« Not typically Accor Group Hotels »

To be clear we are and will remain positive about the Accor Hotel Group and its hotels. We recently visited Berlin and normally stay at the quite excellent Novotel on Fischerinsel. Sadly it was booked out so we booked four nights at The Mercure Hotel Chateau on the other side of town. I don't want to bang on about it but in summary: Location is great for shopping, restaurants and a nearby U Bahn and S Bahn. Hotel itself is shabby and our room had stained walls and curtains and the odd hole in the carpet. Survivable if there was nothing else. However sleep is hard to come by with a combination of an Egyptian Discotheque under the hotel and air conditioning plant outside the the room on a terrace which cycles on or off all night in 15 minute intervals. Room 404. At least on Sunday the Disco was closed. The reaction of the night staff was sympathetic. We struggled through and on check out were met with the most demotivated and demotivating lady I have ever met working in this chain. I was insultingly informed that noise is a subjective issue and not everyone hears it the same. Really ! I never would have guessed . I am sure there are some rooms that are fine. But the point is that a thumping bass unit 2.45 am on Saturdays, combined with faulty equipment is not subjective. Anyway never again here, but look forward to the Novotel. I do not think this Hotel managed as it is belongs in the Accor Group.

Mark S 2016/05/14
« Nice hotel, good location and great staff. »

I stayed here for 1 night while on business in Berlin. This hotel was chosen as it's walking distance from my customer. The hotel staff were friendly and helpful. The room was clean and a good size. Location was good with a number of restaurants within walking distance and a 24hr sports bar just next door. Breakfast was nice with a good selection. I would stay here again if in the area.

ayadd2016 2016/01/07
« tripe to berlin »

the service was excellent , the room is big and had three beds as i have requested , the location was excellent the room didnät need any maintenance , liked that the room was always quite no disterbance from outside, The location was good, and the rooms were alwayz clean, the problem there is no place to drink coffee in the hotel, but I had a machine for coffee in my room. breakfast was very good, the only thing that I didnt know was the TAXES they added Taxes on the room, when wanted to pay. when i rented online, I think Ibis should had writen that city taxes are not included. all the best.

Haefem 2015/10/06
« Great location, good value for money »

Almost direct access to the Kurfuerstendamm, one of the main shopping highlights of Berlin. The Hotel features everything you need to have a great stay in this wonderful city. You also find a food store inside the building and a large parking lot behind the building. Rooms are basic but include all essentials. Mini Bar and a real Bar is missing. But the best, great and very friendly staff will make your stay an enjoyable experience.

halukmurat 2015/03/11
« general »

it was very nice located hotel .Staff was helpful and friendly but room was very cold and ı became sick after my trip.I had very small blanket and conditioner was working very poor . I only use accor hotels worldwide . This will never change .

meir1965 2015/02/06
« good location »

good location couple steps from the famos kudam street , supermarket & resturants beside the hotel. the subway station & buses station 100-300 meters from the hotel, nice team and quite hotel breakfast very good.

theodeby 2014/11/11
« Large room, no added value »

There was only one elevator, from 1966, and it went with the speed of ancient times. The room was large enough, but there were at least 10 m2 of nothing. I was offered a coupon for a superior wine, though there was non available.

bncmal 2014/09/17
« 3.5 stars more fitting »

No shaving set available at reception, only 1 lift which can cause hunam traffic delays during peak periods. Given only 1 welcome drink voucher when I was expecting 3 for 3 guests as indicated in reservation. No mention of Berlin City 5% tourist tax until check-out, a last-minute, negative surprise

Karim721 2014/08/22
« Very noisy »

Our room had a door to the next room and it was not soundproof at all. We could hear everything from there (discussions, whispering, even the snoring) and also the light came under the door and through keyhole (obviously also vice versa).

Carsten S 2014/04/13
« All ok »

My stay was in generall all ok but saying so it was nothing more. Nothing to get enthusiasitic about. Everything what you know of a 4star hotel should give you was present. I saw the bathroom as not up to date to current standard.

Luiza P 2014/01/17
« Mercure Hotel Chateau »

The only negative aspect is that they put us on a smoking room, and the smell persisted the whole stay. Other than that is was very Worth it. The location is great and the price was very good as well.

74140PeterS 2013/12/30
« Hotel Mercure Chateau Berlin »

The hotel is extremely well situated. The entrance hall looks a little tired and could do with some improvement, but the staff were extremely friendly, the room comfortable and clean, and the breakfast very good. Mattresses were a little too soft.

Uwejens301 2013/10/19
« Much to expensiv »

This Hotel was no value for money! Around the Corner was a bigger Hotel with better rooms and atmosphere for 125,00 breakfast includet!!!!! Nowotel in Würzburg was also awfull. I think I will give back my silver Card, it has no vallue.

Pwlabc 2013/08/22
« Berlin »

While the lobby was a bit ordinary we could not fault the room and the service. The location was ideal for our requirements with plenty of options for eating, and transport. The staff were friendly and helpful and offered suggestions that were more beneficial to us than our original plans.

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