Mercure Milano Solari 4 stars

Customer review rating (ALL Rating) 4.2/5 950 reviews

Mercure Milano Solari - Image 1
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Description

Hotel extras

Outdoor garage for a fee with car pick-up and return service. Sky channels. Grand Buffet breakfast. 100% NON-SMOKING. Bar open Monday to Saturday from 07:00 AM to 12:00 PM and from 6:30 PM to 11:00 PM

Our accommodation(s)

Hotel location

Mercure Milano Solari

Via Pietro Orseolo 1
20144 MILANO
Italy

GPS:45.456848, 9.168612

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE CLUB 1

Non contractual photo

Relax and enjoy your favorite aperitif skillfully prepared by our barman in an elegant atmosphere with exemplary service. Our impressive wine list will delight even the most sophisticated palates.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  950 reviews

TripAdvisor Rating  4.0/5  1,205 reviews

Good stay

Customer review rating 4.5/5

Valerio Business - Confirmed reviews ALL

clean and weel organized

Spacious well equipped modern one bedroom apartment. Well located. Warm welcome.

Customer review rating 4.5/5

Dani Couples - Confirmed reviews ALL

Warm welcome by Carl in the afternoon? We unpacked our vehicle and then paid valet for vehicle to be taken to garage. Found locating unit complex as next door and strange lift to operate. Apartment good location and outlook. Spacious and well equipped. Overall recommend to anyone. Unable to use WIFI as password on door did not work. Reported to reception. Unresolved at our stay. When vehicle was returned it had some marks on the rear bumper bar. But we forgot to take photos before. Otherwise good visit.

so awful

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

reception reception excellent. The gentleman at the breakfast gave orders to all the customers. We asked for fried eggs, he said no, we can't do that. He waited over us throughout the meal. The rooms were not clean. We asked for a welcome drink, Aperolsipritz, and they didn't give it to us. We got water. It's really the first time I've seen such a Mercure hotel. To see this in a global hotel around the world. Very bad. Hotel Papadoli in Venice gave us both the drink we wanted and nuts and potato chips. It has very trained staff. I use all accor all over the world. This is the first time I regretted it.

Poorly equipped rooms

Customer review rating 1.5/5

Tracy Families - Confirmed reviews ALL

Booking a room advertised with a kitchen you expect some various basic kitchen items. There was no glassware or dishwashing sponge. When asked reception staff were quite rude. Was told I had to buy the sponge & no the houskeepers would not wash the dishes since you are not provided the equipment to do so. Yet on our return visit we had a sponge but no dishwashing liquid. Had similar experience trying to get glasses. Overall not the quality expected. Rooms were also very noisy & key locks made alarm sounds which when reported we were fobbed off about. Unfortunately I'd pre-booked a return visit a few days later on non-refundable rate, otherwise I would not have returned after the first stay.

Good location

Customer review rating 3.5/5

Kaine Families - Confirmed reviews ALL

Pros: 1. Customer service was excellent at this location. The young chap at reception was friendly and informative. Speaks excellent English. 2. Plenty of room and great for families. 3. Great restaurants close by 4. Great heating and cooling. Cons: 1. Apartment 6.1 had mold looking wall in the room with twin beds. 2. Bath Shower was broken. (handle that holds the shower hose was broken) 3. Lift extremely small and slow 4. Need to up and down a few steps to hotel entrance. (wouldnt be easy for people with disabilities. Walking and able to lug your suitcase two or 3 steps.

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Other web-users rate our hotel

  • 471 reviews 9.2/10 Location
  • 640 reviews 6.6/10 Room
  • 580 reviews 8.5/10 Service
  • 25 reviews 5.4/10 WiFi
  • 246 reviews 7.3/10 Cleanliness
  • 243 reviews 8.3/10 Breakfast
  • 108 reviews 4.2/10 Amenities
  • 15 reviews 2.6/10 Bar

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