Mercure Paris Bastille Marais hotel

Customer review rating (ALL Rating) 4.2/5 919 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Hotel in the center of Paris

  • Certified ALLSAFE by Bureau Veritas

  • Peaceful interior terrace

  • Rooms available for 3 people

  • 24-hour drinks and snacks service

Our accommodation(s)

Hotel location

Mercure Paris Bastille Marais hotel

53 rue Richard Lenoir
75011 Paris
France

GPS:48.857251, 2.380612

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • 100% Non Smoking Property
  • Room service

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  919 reviews

TripAdvisor Rating  4.0/5  777 reviews

Central location, easy access to the city and bars and restaurants close by. I was there to run the Paris half marathon so the hotel was chosen for it’s proximity to the start line and it didn’t dossapoint.

Customer review rating 5.0/5

Cian O. L. Families - Confirmed reviews ALL

Friendly efficient staff and service. The breakfast buffet looked superb.

Dear CIAN O L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bastille Marais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charly LUTCHMADU Front Office Manager

Lovely staff, great location

Customer review rating 5.0/5

Daniel Families - Confirmed reviews ALL

The staff at the hotel were incredibly friendly (very kids friendly as well), and communicative, which was a big plus for us traveling with kids. The hotel's location was perfect - quiet despite being near a busy area and right next to a metro entrance for easy access to the city. Breakfast offered a wide variety of delicious options, including pastries, cheeses, salamis, dairy products, and fresh juices. The staff truly went above and beyond for us. They are extremely kid-friendly, and to our relief, they were able to locate and promptly return my son's forgotten teddy bear. Thank you again!

Dear DANIEL M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bastille Marais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lili Mornet Vekua Responsable d'hébergement H7…

Nice and convenient

TripAdvisor rating 4.0/5

JerandJoA Families - TripAdvisor review

A very nice hotel with lovely staff on a convenient location for eating out and getting around Paris. We stayed with 8 other members of the family one thing I would say is there is quite a different in the size of the rooms. The hotel staff were very nice, breakfast was much better than I was expecting and the location beside a tube station was so handy. In a city with very expensive hotel rooms I feel for the money it was very good and I would have no hesitation in returning. It isn’t a luxury hotel but how much time are you going to spend in your hotel when in Paris

Good morning, Thank you for choosing our hotel, we are delighted to know that your stay went well ! Thank you for your comment, it means a lot to us. We hope to see you, we will be happy to welcome your family again. If you need anything ask us. Have a great day ! Daïsy, reception.

Excellent service and very friendly staff

Customer review rating 4.5/5

Ac Families - Confirmed reviews ALL

The hotel is within 30’ from virtually any point of interest in Paris. While a bit old, it’s clean, offers a very good breakfast and you can rest well.

Dear ADRIAN GABRIEL C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bastille Marais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charly LUTCHMADU Front Office Manager

Amazing from start to finish

Customer review rating 5.0/5

Andrew K. Couples - Confirmed reviews ALL

The staff were all so amazing and so helpful. Our room was beautiful and nothing was every too much trouble!

Good morning, We would like to thank you for your comment following your stay. It is a real pleasure to know that you appreciated our location and our welcome. We would be delighted to welcome you again during your next stay in Paris. Sincerely, Daïsy

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Other web-users rate our hotel

  • 384 reviews 9.5/10 Location
  • 574 reviews 6.2/10 Room
  • 513 reviews 8.9/10 Service
  • 386 reviews 5.1/10 Comfort
  • 272 reviews 8.6/10 Breakfast
  • 201 reviews 7.9/10 Cleanliness
  • 77 reviews 3.7/10 Amenities
  • 71 reviews 6.2/10 Vibe

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