Hotel - Mercure Paris Bastille Marais hotel
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Mercure Hotel

Mercure Paris Bastille Marais hotel

53 rue Richard Lenoir 
75011 Paris
FRANCE

474 reviews
TripAdvisor Rating Based on 474 reviews
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Mercure Paris Bastille Marais hotel

Mid-scale hotel for business trips or leisure

In the heart of Paris, a warm welcome awaits you from Mathieu Chaigneau and his team, near to the trendy districts of Marais and the Bastille. On a business trip? On a trip with family or friends? You have come to the right place.

Mr Mathieu CHAIGNEAU, Hotel Manager

You'll love the baroque and contemporary look of this hotel. It is ideally located close to metro Voltaire for quick access (under 30 min) to the capital's hot spots and trendy districts such as the Marais, Bastille and République. This hotel offers large Privilege Rooms with views of the Sacré Coeur and rooftops of Paris. The refined and inviting design ensures maximum comfort during your stay. An ideal place for you to organize a business trip or romantic weekend away.

The Mercure Paris Bastille Marais hotel is ideally located in the center of Paris: just 10 min by foot from the Place de la Bastille, between Place de la République and Place de la Nation, The hotel is located next to the Voltaire metro stop, with direct access to the Eiffel Tower, department stores and the Champs-Elysées. It is also easily accessible from Gare de Lyon and Gare du Nord and only a 15 min walk from the Marais neighborhood

Hotel extras

A terrace set up in the hotel patio provides you with a space to unwind in peace and quiet, after a busy day of working or seeing the sights in Paris. It's perfect for having a hot drink or refreshing beverage (weather permitting). WIFI available.

This hotel is Planet 21 Silver
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 11  EUR
  • Breakfast
  • Air Conditioning

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 11  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Polish
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Other sports activities
    • Bicycle hire facilities (Paying, Nearby)
    • Bike rack facilities

Catering

  • Breakfast
  • Room service
    • Cold snacks
    • Opening hours : Week 17:00-01:30
    • Opening hours : Week-end 17:00-01:30

Business services

  • Copy/print service available
See all services

Our rooms

We offer different categories of rooms to suit different tastes. All our rooms have the same elegance and simplicity but offer different ambiances.Our Standard Rooms provide a comfortable and cozy atmosphere with drawings by Ingres. The Privilege Rooms are spacious and light with a wide range of services and views over Paris and Sacré Coeur.

  • Standard Room - 1 queen size bed
    Standard Room - 1 queen size bed

    You'll love the comfort of a large double bed (63 x 75 in/160 x 190 cm). Also comes with tea and coffee making facilities for hot drinks any time of day, a bathroom with a shower, adjustable air conditioning and free WIFI.

  • Standard Single Room - 1 queen size bed
    Standard Single Room - 1 queen size bed

    You're bound the love the peace and quiet of these rooms overlooking the courtyard, with tea and coffee making facilities for hot drinks any time of day. Rooms also come with a bathroom with a shower, adjustable air conditioning and free WIFI.

  • Privilege Room - 1 king-size bed - Upper floors
    Privilege Room - 1 king-size bed - Upper floors

    Experience our enhanced-comfort room that comes with exclusive upscale Mercure bedding, a Bluetooth speaker, Nespresso machine and other little details to create the perfect environment for you to relax (soft drinks, bathrobes and slippers)

  • Standard Room - Twin beds + 1 pull-out bed
    Standard Room - Twin beds + 1 pull-out bed

    Room with twin beds and 1 pull-out bed (for under 16s) accommodating up to 2 adults and 1 child. Also comes with tea and coffee making facilities for hot drinks any time of day, a bathroom with a shower, adjustable air conditioning and free WIFI.

  • 52 rooms
  • 52 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Crib on request
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Direct dial telephone
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our customer reviews for Mercure Paris Bastille Marais hotel

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.0/5 Based on 474 reviews

johnbH6711BI 2016/11/30
« Good location, small rooms, can be very noisy. »

This Mercure is in a good location, but it is on a very busy intersection, which has a lot of traffic and nightlife - so if you want a quiet night, book a courtyard view room. We have stayed here several times Because they turn the aircon off between October and April, and there is no fan or heater control in your room, the rooms can get very hot and stuffy. You can open your window - but on the front that means you get all the noise and pollution in your room all night - that is not pleasant. Service is good, staff are good and the hotel and rooms are very clean. Breakfast is typical "hotel" style continental. However there is a fabulous bread and cake shop just round the corner, and plenty of decent restaurants and bars close by. If you looking for a big coffee, Starbucks is a long walk away, near Bastille, or McDonalds is next door. Finally not all taxi drivers know this hotel, so make sure you show them the address written down.

SKApretto71 2015/11/11
« Birthday trip in Paris »

I stay in the hotel with my wife, for an extended week end. Hotel is really nice and staff is great; all as expected, and reasonably priced for the value. We had a standard room, no need for more and a good quality one. Single missing piece to get a 5 star rating is the breakfast, that is nice but can possibly be better (altough I have to say:true fresh orange juice and great expresso temped me for a 5 star.... theer is no 4.5, unfortunately) The hotel is near a metro station that will bring you straight to the Trocadero or downtown at LaFayette in 20 minutes, and around a lot of small shops for dinner and a walk are available.

Mathieu C, Directeur général at Mercure Paris Bastille Marais, responded to this review

Dear SKApretto71, All the staff is joining me to thank you so much for your comment. This is the only kind of "reward" we are looking for. We really hope to welcome you soon, and don't hesitate to recommend us to all your contacts. Be aware our name is actually changing for Mercure Paris Bastille Marais. Very best regards, M Chaigneau / GM

howardk165 2015/04/25
« Friendly and Convenient »

the hotel is well-located with easy access to metro and bus lines and is in the heart of a great neighborhood with wonderful restaurants. The staff is friendly and very helpful-made our stay so enjoyable.

Mathieu C, Directeur général at Mercure Paris Bastille Marais, responded to this review

Dear Tripadvisor member, Your comment is a nice sunshine in our rainy day in Paris. All the team is joining me to thank you so much for your comments, and we are very pleased to have met your expectations. We really hope to welcome you again in the Mercure Paris Voltaire Quartier Bastille during your next stay in Paris. Best regards, M Chaigneau GM

Phil R 2015/02/09
« Nice friendly simple »

The luxury rooms are really great - Wifi works, coffee facilities - The non luxury rooms are good - though the wifi is good but a little hit and miss - breakfast is good too for France.... Although it is in the center of a busy part of Paris and with McDonalds next door - the rooms are silent and very adequate. The staff are great and very welcoming and professional.

charlesthibaut, Directeur général at Mercure Paris Bastille Marais, responded to this review

Dear Guest, Thank you for your comment and we are pleased to have met your expectations. We hope to welcome you again in the Mercure Paris Voltaire Quartier Bastille. Best regards Mathieu C. GM

Howard K 2014/09/11
« friendly and convenient »

well-designed room, excellent front desk staff and great location for touring all of Paris. Breakfast was not included with my room this stay but on a previous occasion, I found the breakfast to be excellent.

charlesthibaut, Directeur général at Mercure Paris Bastille Marais, responded to this review

Dear Guest, Thank you for your comment and we are pleased to have met your expectations. We hope to welcome you again in the Mercure Paris Voltaire Quartier Bastille. Best regards

Gullivanter 2014/04/15
« Friendly, comfortable, clean, small(ish) »

Overall a good experience, just 20 meters from Voltaire Metro station, pleasant area a little bit away from the main tourist areas with plenty of eateries and convenience shopping within walking distance of the hotel, price somehow high for what you get but I guess this is a common problem in Paris; hotel staff friendly and helpful, room was OK (quiet facing the courtyard) but rather on the small size, breakfast reasonable

charlesthibaut, Directeur général at Mercure Paris Bastille Marais, responded to this review

Dear Guest, We would like to thank you for your comments about our hotel and staff. In our Mercure Hotel, all our staff is trying our best to offer a great service to our clients; therefore your feedback is very important for our team who works hard for giving you an impeccable service. We will always take clients’ demand into serious consideration and try to keep improving our service quality. We welcome you to come back visiting Paris and it would be our pleasure to give you warm reception again. Faithfully yours,

Uomosardo 2014/01/03
« 11th arrondismente »

Nice people, good location, small room and expensive breakfast. Paris hotels are always a challenge as the balance between location, price, services and access to public transportation is a difficult one. We typically opt for a better price based on accepting less room and for a better location.

charlesthibaut, Directeur général at Mercure Paris Bastille Marais, responded to this review

Dear Guest, Thank you for your comments and we were pleased to welcome you for your Paris stay. Hope to have to see you soon in one of our Mercure Hotels. Kind regards

Laura T 2013/12/21
« Small hotel great location! »

Excellent location at Place Voltaire, very close to Bastille and Père Lachaise, with bars and restaurants of all sorts. My room was quite small at the second floor, and I'd rather try one on the higher floors, but very clean, intimate and full of comfort. It's an old Parisien building, with a professional welcoming staff, and quiet and cozy environment.

charlesthibaut, Directeur général at Mercure Paris Bastille Marais, responded to this review

Dear Guest, Many thanks for your nice comments on Tripadvisor. We are really pleased to read you enjoyed your stay in our hotel and you found our staff professional and welcoming. Our location close to Bastille Place and Père Lachaise, and city center, is generally most appreciated. We hope to welcome you again, Kind regards,

Anshul J 2013/08/01
« Not worth it!! »

If you are coming from outside Europe, do not stay at this hotel. Rooms are so small, you will get a shock on entering the room. Besides the bed, there is no space in the room to even keep 2 luggages. I was told by hotel that's how hotels are in Europe. But still for a 4 star rated hotel, I have expected better room size. I booked standard king size bed room, but it seems definition of king size bed is different in Paris than rest of the world. They have not even put up a big board outside hotel indicating the hotel name. I have difficulty tracing it.

charlesthibaut, Directeur général at Mercure Paris Bastille Marais, responded to this review

Dear Customer, Firstly, I am sorry that your stay did meet what you expect. Our hotel has several types of rooms, all modern and contemporary style in warm tones and the more spacious rooms reach of 30 sqm. We would be happy to introduce you to other rooms on your next visit to Paris. Thank you for the return, in which we give greater attention Regards

JoseFariaBrazil 2013/08/01
« Excellent hotel »

I've stayed twice at this hotel. Its location is not near main Paris attractions but in front of a subway station (Voltaire). There are many restaurants, cafés and supermarkets next to it where I can feel the true Paris. Very good breakfast. A kind staff.

charlesthibaut, Directeur général at Mercure Paris Bastille Marais, responded to this review

Querido cliente, eu e toda equipe queremos agradecer por ter dividido esta experiência conosco. Sera com grande prazer que nos acolheremos vocês em uma proxima estadia em Paris. Cordialmente,

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